Finalcountdown Reviews 13

FINALCOUNTDOWN have Breached the Gambling Rules by failing to close my account when requested..This was due to gambling addiction which I told them about..

When I informed FINALCOUNTDOWN that my account was be closed and any further deposits attempted were to be blocked and if accepted then they would need to be refunded..

This was ignored, but eventually 1 deposit was returned but several are still outstanding..
Numerous emails have been sent to Finalcountdown but are not responded to..

I've taken advice from Gambling Authorities and an investigation is now in process..

These Casinos need to stop thinking that no action can be taken against them but unfortunately for them that's incorrect..
FINALCOUNTDOWN will have to face the consequences of their action's!!..

Absolutely disgusting this company has taken over £13,000 off me even tho I had won this money fair and square I have now applied to the courts to claim all this money back I have evidence of everything I need to prove I won all the money fairly and now they have closed my account down please people do not play on this website I will get my money back via courts and more money in compensation

Cancelled my withdrawal and took my winnings that I won fair and square

Their sports betting has actually got a decent selection, but you cannot trust them to settle bets correctly. Multiple times I've had winning bets that end up being settled as losers. When you contact them (which btw is absolutely ridiculous, there's no live support chat anymore, it's all email and they've as of typing left me over 72hrs without a reply, and the minimum it takes is 24hrs). They then say that their trading team has made a decision and they can't change it, even if you can provide clear evidence they've settled it incorrectly.

Payouts take basically exactly 7 days from the time withdrawing before you see anything too.

Main issues are a lack of literally any live support, no trust that they will reply to you when you have an issue, awful turnaround times for withdrawals, and can't trust them to settle bets even correctly.
I've had one recently where they agreed to give me 2 free bets because their trading team won't resettle a bet as a winner when it had won, and they've not replied to me in nearly 4 days to get the free bets added. Won't be putting another penny in to these scam artists until I get something sorted and an apology

Absolute rip off and customer service are extremely RUDE! Avoid at all costs... games are clearly fixed so you never win and 99% of the games never load. Wish you could out 0 stars

Avoid!!!
My last withdrawal is 10 days pending , like financial team is so busy, my first withdrawal took me 7 days.... absolutely rubbish

AVOID AT ALL COSTS.
They “adjusted” my balance by taking £3001.50, not giving a reason why. When I emailed them to find out what was going on I was told “THIS DECISION WAS MADE BY OUR RELEVANT DEPARTMENT”.

And they have never replied since, they closed my account with the rest of my money also being taken.

Absolute rip off games ..don't join or play with them they will Rob you blind ... tried a few different games and nothing lost £200 no wins ... not giving these dirty robbers a penny of my money again self excluded after only one day

This site is rigged I have played for 5 days on different on the site it’s gives you small wins every now and then but nothing over what you betting.
It will allow you to deposit but never gives anything back and if you count the spins it pays on exactly the same number of spins each time.
ITS RIGGED TO TAKE YOUR MONEY
AVOID

Let me register, I deposited £100 then when I went to log in it said “wrong username/ password” won’t respond to my email & I can’t get my money back now

Absolute thieves.... stick with a proper site

Avoid this site at all costs! Can deposit on card but only withdrawal back to bank and has to be over £100 or more. First withdrawal took six days and still awaiting second withdrawal and its the sixth day but they are stalling and saying the payments team are so busy they have issues - unlikely I will receive any monies