FinClub Reviews 

105
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I came across an ad and decided to contact FinClub. I was really amazed to discover this new and fast way to apply and to receive a loan. The staffs were so helpful and professional. I received the lo... See more

Rated 5 out of 5 stars

The people working over there are really friendly and provide you with clear and proper explanation on all the issues. They certainly look for solution instead of denying your problem with a simple re... See more

Company replied

Rated 4 out of 5 stars

Finclub has really improved during the last 2 years. It's a better place to apply for a quick loan. They are reliable and fast regading procedures. However, i believed that they need to inprov... See more

Company replied

Rated 5 out of 5 stars

Very good experience. First time came across such type of financial aid other than bank. Every thing is done on-line at your convenient time. You provide all required info on line, no need to loose ti... See more

Company replied

Company details

  1. Financial Institution

About FinClub

Written by the company

Finance Club Ltd, branded as FinClub, is the first fintech to secure a P2P Lending license from the Financial Services Commission, the non-banking financial regulator in Mauritius.

FinClub acts as a facilitator to connect Lenders directly with Borrowers. Using a seamless and fully automated online platform, with minimal overheads, we pass on the savings to Borrowers who get competitive loans and to Lenders who get higher interest rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

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4.8

All reviews

(105)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer service

Secured, transparent and user friendly platform.

The team is very professional and provides excellent customer service. A special thanks to Mrs Veelasha for diligent support.

Good return on investment if you are a lender.

Highly recommended to use their services.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Best place to apply For a loan.

Great Experience.
A fast and online reliable platform to apply for a loan.
Quick Response.
Thanks to Mrs Veelasha for the Support and always here for any query.

Thanks To FinClub and keep it up.👌🙏

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

Faith and Trust

Great Experience. Sometimes it's true you need to try to know, all I can say is excellent online service. Even the person attending is busy there is always other colleague to help. Fast and reliable. I highly recommend FINCLUB. Thank you Mrs Veelasha and her assistant for their support and help.
A big Thank you to the team and keep it up.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. First time came across such type of financial aid other than bank. Every thing is done on-line at your convenient time. You provide all required info on line, no need to loose time to travel to go to any office, everything on-line and rapid and trustworthy. Good assistance from finclub team. And Mr Taleyven

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

I am writing to express my sincere…

I am writing to express my sincere gratitude for the outstanding service and support I received during my recent loan application. I wanted to take a moment to share what made my experience truly great.

First and foremost, I was impressed by the professionalism and expertise demonstrated by your team throughout the entire loan process. From the initial consultation to the final approval, your staff members were knowledgeable, attentive, and always willing to go the extra mile to assist me. Their dedication to providing excellent customer service was evident at every step, making me feel valued as a customer.

Furthermore, I greatly appreciate the transparency and clear communication maintained by your team. They patiently guided me through the application requirements, explained the terms and conditions of the loan in a comprehensive manner, and promptly answered all my inquiries. This level of transparency and open communication was instrumental in building trust and confidence in your services.

In addition, the loan terms offered to me were highly favorable and aligned perfectly with my financial goals. Your team took the time to understand my needs and tailored the loan package accordingly, ensuring a solution that was both suitable and beneficial for me.

Lastly, I would like to express my appreciation for the efficient and streamlined loan approval process. Your team demonstrated remarkable attention to detail, ensuring that all necessary documentation was promptly processed and that the approval was granted within a reasonable timeframe. The seamless experience I had with your organisation has exceeded my expectations and has truly set a benchmark for quality service.

Based on my exceptional experience, I will not hesitate to recommend FinClub to my friends, family, and colleagues who may require financial services. It is a testament to your organisation's commitment to excellence, and I am confident that others will benefit from the same level of exceptional service that I received.

Once again, I extend my heartfelt appreciation to Varshnavi, Deeya and your team for making my loan experience with FinClub a truly outstanding one. Your dedication to customer satisfaction and commitment to excellence have undoubtedly made a lasting impression on me.

Thank you for your unwavering support, and please convey my gratitude to all the team members involved. I look forward to continuing a long and mutually beneficial relationship with FinClub.

Yours sincerely,

Ravin

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend FinClub for every kind of investments !

I've had a positive investment experience with FinClub, thanks in part to the guidance provided by the Investor Relations team. They have demonstrated a good understanding of the market and have been attentive to my specific investment goals. Although there's potential for enhancement, , I would recommend considering FinClub for investment opportunities.

June 22, 2023
Unprompted review
FinClub logo

Reply from FinClub

Hi Alice, We appreciate your feedback and are thrilled that you are satisfied with our service.

Our team works hard to ensure that every customer has a great experience, and your words of appreciation validate our efforts.

Rated 5 out of 5 stars

Best investment services

I've been investing with FinClub and overall, I'm quite satisfied with my experience. The investor team provides valuable advice that has helped me achieve consistent returns. The knowledge sharing and responsive capabilities have been commendable. While there's room for improvement in their digital platform, I would recommend FinClub for their investment services.

March 22, 2023
Unprompted review
FinClub logo

Reply from FinClub

Hi Joel, Thank you for taking the time to share your positive experience with us.

We couldn't be happier to know that our service made a difference for you.

We value your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. We are very well assisted. And with the facilities we get while bieng a borrower, it's just amazing. The loan interest is less compared to other bank. I recommend everyone "FINCLUB" the best way to borrow money. 😄

June 15, 2023
Unprompted review
FinClub logo

Reply from FinClub

Hi Hanssinee, we're incredibly grateful for your positive review of your loan application experience.

Helping our customers achieve their financial goals is our priority, and we're thrilled to have been able to assist you.

If you ever need assistance in the future, please don't hesitate to contact us. Thank you for choosing our services!

Rated 5 out of 5 stars

Very good investment ,highly recommended

May 29, 2023
Unprompted review
FinClub logo

Reply from FinClub

Hi, thank you for taking the time to share your positive review.

Your feedback is valuable to us, and it motivates us to maintain the highest standards.

We look forward to serving you again in the future.

Rated 5 out of 5 stars

I'm very happy with my experience with…

I'm very happy with my experience with FinClub. Loic is sharp and of great help. Thank to him and the team.

June 1, 2023
Unprompted review
FinClub logo

Reply from FinClub

Dear Fabio,

Thank you so much for your kind words and for sharing your positive experience with us on Trustpilot.

We are thrilled to hear that you had a great experience with our P2P Lending platform.

Your satisfaction is our top priority, and we are delighted that we could meet your expectations.

Rated 5 out of 5 stars

Very good opportunity with FinClub for…

Very good opportunity with FinClub for both lenders and borrowers. It is less time consuming while doing any transaction and with the digital services, it is very easy to have access to all transactions. Thanks to Loic for always being available for any clarifications or help required. Very professional service and attitude 👌

June 8, 2023
Unprompted review
FinClub logo

Reply from FinClub

Dear Neety,

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and value your opinion.

Rated 4 out of 5 stars

I would highly recommend Finclub as an…

I would highly recommend Finclub as an opportunity to invest as Lender. Since the start have had clear instructions. Special thanks to Loic who has been great and professional, patiently explaining and clarifying queries, give advice and follow up. The platform is also easy to use and track progress. Highly recommend for the professional service and opportunity for investment.

Leena

June 8, 2023
Unprompted review
FinClub logo

Reply from FinClub

Dear Leena, thank you so much for taking the time to leave a positive review! We truly appreciate your kind words and support. It's always a pleasure to hear that we've met or exceeded your expectations.

Rated 5 out of 5 stars

Highly professional and good customer…

Highly professional and good customer service. They are very attentive to your request and will try their level best to help you. Am very happy to have contacted this firm and i will highly recommend it.

May 2, 2023
Unprompted review
FinClub logo

Reply from FinClub

Dear Sheetal, we are delighted that our service met your expectations and provided you with the value you were looking for. We constantly strive to deliver high-quality experiences to our customers, and it's truly rewarding to know that we succeeded in doing so for you.

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