Good to challenge the other offers but I feel protected and overall happy with Optus 35 a month so I’ll stick with that, thanks.
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Company details
Written by the company
Find a better deal for you
Contact info
Level 10, 99 York Street , 2000, Sydney, Australia
- finder.com.au
4.6
Excellent
482 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can you help send money to me from Cambodia
October 8, 2025
Unprompted review
Reply from Finder Australia
Hi Sem,
Apologies for the delay in getting back to you, and thanks so much for taking the time to leave a review.
If you’re still looking to compare options or need a hand with anything, feel free to reach out to us via live chat or email — we’re always happy to help.
Sincerely,
Anndy at Finder
Finder: where there's always more to love.
Finder is highly useful over a range of financial products; providing detailed information and independent ratings. Enabling rapid and convenient searches, without requiring direct phone or web contact of particular financial entities, and comparisons using one's personal selection of parameters.
There's always more to love.
October 6, 2025
Unprompted review
Reply from Finder Australia
Hi Raymond,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you’re finding Finder highly useful across such a wide range of financial products.
It’s great to know that the detailed information, independent ratings, and flexible comparison tools are helping you search quickly and confidently — all without the hassle of contacting providers directly. That convenience and transparency are exactly what we aim to deliver.
“There’s always more to love” truly made our day — we’ll keep working hard to give you even more to love about Finder!
Thanks again for your support.
Sincerely,
May at Finder
You made it easy-to-use and explained…
You made it easy-to-use and explained the basics when looking for a new carrier.
October 5, 2025
Unprompted review
Reply from Finder Australia
Hi Danny,
Thank you for the 5-star review! We’re so pleased to hear that you found Finder easy to use and helpful in explaining the basics while searching for a new carrier.
Making complex decisions simpler and clearer is exactly what we aim for, so it’s great to know we could make the process easier for you. If you ever need help comparing options again, we’re here for you!
Thanks again for your support.
Sincerely,
May at Finder
Very easy and simple to use and we can…
Very easy and simple to use and we can do good use of our credit
September 28, 2025
Unprompted review
Reply from Finder Australia
Hi Avinder,
Thank you so much for the 5-star review! We’re delighted to hear that you found getting your free credit score on Finder easy and simple to use.
It’s great to know you’re able to make good use of your credit information — having clear insights is an important step toward making confident financial decisions. If there’s ever anything more we can help with, we’re always here.
Thanks again for your support!
Sincerely,
May at Finder
All clearly explained and stated
All clearly explained and stated
September 20, 2025
Unprompted review
Reply from Finder Australia
Hi Jamal,
Thanks for your feedback — we’re really pleased to hear you found everything clearly explained.
Providing straightforward, easy-to-understand information is a big focus for us, so it’s great to know that it came through. We appreciate you taking the time to leave a review!
Sincerely,
Anndy at Finder
This article is so valuable to promote…
This article is so valuable to promote true knowledge and facts to public. It is practical and powerful and presented neutral ground when introducing and analysing for individual consumers' sake, clearly teaches every one how to make a wise decision for yourselft rather than being mislead by the most biggest power retailers such as EA. It is a shame when EA try to use lies to sell/push their TOU plan to their customers ignoring the actual usage pattern of their customers, for the purpose to extract the most profit from customers by providing lies after lies. This website provides accuracy, professional and technical analysis as the basis, helped public to make better decisions, fighting for fairness and being more alerted.
September 12, 2025
Unprompted review
Reply from Finder Australia
Hi JZ,
Thanks so much for the thoughtful feedback, we really appreciate you taking the time to share it.
We’re committed to producing independent, objective and accurate content that helps people make informed decisions. Energy plans can get confusing pretty quickly, so we focus on breaking things down clearly, using straightforward analysis.
At the end of the day, it’s about helping more customers compare their options with confidence and choose what genuinely suits their needs.
Thanks again for your support; it truly means a lot to us.
Sincerely,
Anndy at Finder
Blatant abuse of personal information
Blatant abuse of personal information
I cannot stress this enough: DO NOT EVER give Finder.com.au your details. I was simply browsing their website, not signing up, not handing over my consent for marketing, and suddenly my phone starts ringing at 8pm with a sales call.
This is beyond shady – it’s a direct violation of privacy, consumer trust, and likely multiple laws around unsolicited communications and misuse of personal data. How did they even get my number? There is NO legitimate way this could have happened without Finder harvesting my information behind the scenes and selling it or passing it around without my knowledge.
This is exactly the kind of predatory data abuse that regulators warn about. Finder.com.au is clearly operating without regard for basic privacy rights. Imagine a company that snoops on your browsing activity, digs out your phone number, and then has the audacity to cold-call you in your own home at night. That is harassment, plain and simple.
August 28, 2025
Unprompted review
Reply from Finder Australia
Hi Roy,
Thank you for bringing this to our attention. We take your concerns about privacy and data security very seriously, and we want to address your complaint as clearly and directly as possible.
We understand your frustration with receiving an unsolicited sales call, especially one that came at an inconvenient time. However, we want to be very clear: Finder does not have a call centre, nor do we engage in any outbound sales calls.
The scenario you've described – of a company scraping your information from a website and then immediately calling you – is not how our business operates.
The call you received could be a case of "spoofing," where a scammer or a different company uses a legitimate business's name to make their calls seem more credible. This is a common and unfortunate tactic used to deceive people. We have no control over this type of activity, but we are genuinely concerned that our business name is being used in this way.
We encourage you to report this unsolicited call to the relevant Australian authorities. You can lodge a complaint with the Australian Communications and Media Authority (ACMA), which is responsible for the Do Not Call Register and for enforcing telemarketing and spam laws.
Reporting the incident to Scamwatch will also help the Australian Competition and Consumer Commission (ACCC) monitor and warn the public about new and emerging scams.
Again, we apologise for the distress this has caused you and for the misuse of our company's name.
Finder
Obtain your free credit score
Provided my credit score. Helpful. Thankyou.
August 21, 2025
Unprompted review
Reply from Finder Australia
Hi Glennise,
Thank you so much for the 5-star review! We’re glad to hear that accessing your free credit score and report through Finder was helpful.
Making it simple to get the information you need is what we’re all about. If there’s anything else we can assist you with on your financial journey, we’re always here to help.
Thanks again for your support! 😊
Sincerely,
May at Finder
Very clear and all the information you…
Very clear and all the information you need is right there in front of you.
August 17, 2025
Unprompted review
Reply from Finder Australia
Hi Samantha,
Thank you so much for the 5-star review! We’re thrilled to hear that you found the information clear and easy to access — having everything right in front of you is exactly what we aim for.
We’d love for you to come back again and see all the latest updates and deals on Finder. Your next visit might just help you discover something even more useful!
Thanks again for your support.
Sincerely,
May at Finder
Reply from Finder Australia
Hi Shelja,
Thank you so much for the 5-star review! We’re delighted to hear that you found everything nicely explained and that you love using Finder.
Making information clear and easy to understand is exactly what we aim for, so it’s wonderful to know our site helped you!
See you at Finder again!
Sincerely,
May at Finder
Reply from Finder Australia
Hi Ali,
We’re sorry to hear your experience didn’t meet expectations. We’d like to better understand what happened. Could you share more details so we can look into it and work on resolving any issues for you?
Sincerely,
Anndy at Finder
Rating a service is good for people's understanding there clients view
Very cool experience
August 2, 2025
Unprompted review
Reply from Finder Australia
Hi Fadime,
Thank you so much for the 5-star review! We’re thrilled to hear that you had a “very cool experience” using Finder.
Making the process simple, enjoyable, and helpful is exactly what we aim for, so it’s wonderful to know we hit the mark for you.
Thanks again for your support!
Sincerely,
May at Finder
I like the detailed descriptions and…
I like the detailed descriptions and star ratings which will always make me take a look at changing insurers
August 7, 2025
Unprompted review
Reply from Finder Australia
Hi Ria,
Thank you so much for the 5-star review! We’re thrilled to hear that you find the detailed descriptions and star ratings helpful when considering your insurance options.
Making it easy to compare and make informed decisions is exactly what we aim for, so it’s great to know Finder helps you stay on top of your choices.
Thanks again for your support!
Sincerely,
May at Finder
I found the comparison to be fair and…
I found the comparison to be fair and easy to read. Especially the part explaining how many points you need to offset the annual fee.
August 6, 2025
Unprompted review
Reply from Finder Australia
Hi Karen,
Thank you so much for the 5-star review! We’re delighted to hear that you found Finder’s comparison fair, easy to read, and especially helpful in understanding how points can offset annual fees.
Making complex information clear and actionable is exactly what we aim for, so it’s wonderful to know it helped you make informed decisions.
Thanks again for your support!
Sincerely,
May at Finder
Reply from Finder Australia
Hi Julie,
Thank you for your review and for highlighting that you found the information clear, precise, and helpful.
We’re always looking for ways to improve, so if there’s anything we could do to make your experience even better and earn a 5-star rating next time, we’d love to hear your thoughts!
We appreciate your feedback and your support.
Sincerely,
May at Finder
A well informed web site
A very good informative web site for the most important things in life, I am grateful to the brilliant person/s who has organized this, it has helped me out a lot, keep up the good work Finder, Cheers.
July 19, 2025
Unprompted review
Reply from Finder Australia
Hi Hemi,
Thank you so much for the glowing 5-star review! We’re thrilled to hear that Finder has been so helpful for you and that you appreciate the effort put into making the site informative and user-friendly.
Your kind words truly mean a lot to us — it’s feedback like yours that motivates us to keep improving and providing useful resources for everyone.
Thanks again for your support, and cheers to making life a little easier with Finder!
Sincerely,
May at Finder
Good morning to you too I will call 🤙…
Good morning to you too I will call 🤙 and see what you can do it is the first time I will be home 😭 I will call you in a few minutes
June 30, 2025
Unprompted review
Reply from Finder Australia
Hi Olufemi,
Thanks for your positive review.
If you need any assistance comparing financial products or have any questions, please feel free to reach out to us via live chat or email — we’re always happy to help.
Sincerely,
Anndy at Finder
This company is doing well
The company is good and is helpful
To many people out side there
June 10, 2025
Unprompted review
Reply from Finder Australia
Hi Royal Queen,
Thanks so much for the kind words! 😊
We’re really glad to hear you’ve found Finder helpful. Our goal is to make comparing products easier and more accessible for everyone.
Appreciate you taking the time to leave a review — it means a lot!
Sincerely,
Anndy at Finder
Reply from Finder Australia
Hi Mylene,
Thank you so much for the 5-star review! We’re delighted to hear that you found Finder useful, up-to-date, and specific.
Providing accurate and relevant information is exactly what we aim for, so it’s great to know it helped you. We’re always here to support you with your financial decisions.
Thanks again for your support!
Sincerely,
May at Finder
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