Findigs Reviews 1,377

Dismal UX
Here's an incomplete list of things that frustrated me about using Findigs to apply as a guarantor to another person's application:
- Throughout the process it was unclear whether my status was actually guarantor and not tenant. It was impossible for me to specify that myself, and very little about the UI indicated it. I only proceeded when someone in the tech support chat confirmed.
- Much of the form seemed like irrelevant questions for a guarantor but I couldn't proceed without answering them.
- Several questions demanded information I couldn't provide (e.g. email address for a company that takes emails through an online form and doesn't expose a public email address). I had to dig around the internet to find the closest thing to correct because there was no way to say N/A or provide a note about the exception.
- At the end of the form there was a prominent warning telling me I was applying to the place alone, in spite of prior assurance that my application was attached to the actual prospective tenant's. Tech support instructed me to ignore the warning and proceed, which had me quite nervous.
- Charging a separate application fee to the guarantor is ridiculous. That should be covered by the main application fee.

The agents stay in contact and keep you updated. I applied for the wrong home and they were able to easily fix that for me.

My experience with findigs was great, smooth, and easy!

Fast, Friendly Customer Service Although This Was My First Time Using This App.

Excellent service and a straight forward process. Highly recommended.

Findigs is awesome, but imagine homes property management company is awful. It’s not personable and calling to a call center is awful.

It was easy to set up appointment to look at properties. Application process was easy enough to understand.

So far so good. Everything is on track with my house. Everyone is very nice and helpful

They let us know as soon as they could that they wanted to give us the house.

Everything was smooth and easy to use. I'm very pleased with the service and attention to detail.

the process of finding a house was so easy with findig and i’m glad this is the company we went with.

Our realtor and the office were great to work with and made it so fast and easy to find the perfect home!! all our questions were answered perfectly and within a timely manner.

Easiest application process ever. Rather than having to dig around looking for pay stubs and bank statements, this allowed to connect to your bank and payroll system. It made the headache of applying to places a whole lot easier!

Julian has been AWESOME! The absolute BEST!! He cared about our needs and future. Mr. Julian set the right expectations. He also answered all questions and concerns without hesitation. If you need any assistance please reach out to Julian! He's a rare find in a market filled with shapeshifters.

It was so difficult to navigate the site and super time consuming. Might have been better for someone with more tech skills.