FindKollegie Reviews 78

Reply from FindKollegie

Updated Mar 13, 2026

Hej Paul,

Tak for din feedback.

Vi er meget kede af at høre, at du har det sådan. Findkollegie opererer i overensstemmelse med vores vilkår og gældende regler, og alle abonnementer og betalinger initieres direkte af brugerne under registreringen.

Vi har anmodet om dine oplysninger via Trustpilots sikre system, men da vi ikke har modtaget noget svar fra dig, kan vi på nuværende tidspunkt ikke gøre mere i denne sag. Vi sætter pris på din feedback, og hvis du stadig ønsker yderligere hjælp, kan du kontakte vores supportteam ved at udfylde kontaktformularen, som du finder i vilkårene og betingelserne på vores hjemmeside.

Med venlig hilsen,
Findkollegie-teamet

Reply from FindKollegie

Updated Mar 13, 2026

Hej Lau,

Tak for din feedback.

Vi er meget kede af at høre om de problemer, du har oplevet. Findkollegie bestræber sig på at sikre, at alle links og lister fungerer, men lejlighedsvis kan tekniske problemer eller ændringer fra eksterne kilder forårsage midlertidige problemer.

Vi har anmodet om dine oplysninger via Trustpilots sikre system, men da vi ikke har modtaget noget svar fra dig, kan vi på nuværende tidspunkt ikke gøre mere i denne sag. Vi sætter pris på din feedback, og hvis du stadig ønsker yderligere hjælp, kan du kontakte vores supportteam ved at udfylde kontaktformularen, som du finder i vilkårene og betingelserne på vores hjemmeside.

Med venlig hilsen,
Findkollegie-teamet

Reply from FindKollegie

Updated Mar 11, 2026

Hello Simon,

We are sorry to hear that you found our service disappointing and felt our customer support did not meet your expectations.

Our subscription model begins with an introductory offer that transitions into a standard membership to ensure users have continuous access to our database. These terms are presented during sign-up, and automated receipts are sent to the registered email address. We regret if these notifications did not reach you or if you found our support tone to be unhelpful, as we strive to provide professional assistance to all our users.

Regarding the platform's value, we continuously work on aggregating listings from a wide range of sources to save users time. However, we take your feedback regarding functionality and user experience seriously, as it helps us identify where we need to invest more in platform improvements.

We have requested your information via Trustpilot's secure system, but as we have not received a response from you, we are unable to take any further action on this matter at this time. We appreciate your feedback, and if you still require our assistance, please contact our support team by filling out the contact form found in the terms and conditions on our website.

Best regards,
Team Findkollegie

Reply from FindKollegie

Updated Mar 2, 2026

Hello Magnus,

Thank you for sharing your feedback. We are sorry to hear that you did not find the platform useful and that you experienced a lack of replies during your search.

We would like to clarify that our subscription model, including the transition to a recurring charge every 28 days, is detailed during the registration process and within our Terms and Conditions. We aim to provide this information clearly so that users can manage their memberships effectively.

Regarding the lack of replies, as a housing aggregator, we facilitate the connection between seekers and providers. While we strive to ensure all listings are active, the response rate ultimately depends on the individual landlords or housing offices. We are constantly working on ways to improve engagement and help our users get the feedback they need.

To investigate this matter and assist you further, we previously requested information regarding your subscription. Unfortunately, as we have not received a response, we are unable to fully review or resolve the situation on our side.

We truly appreciate your feedback. Our goal is to ensure transparency and provide helpful support to all our users. Should you choose to reach out, our team would be more than happy to assist you, you can contact us by replying to the email we sent or via the contact form available on the T&Cs page.

Best regards,
Findkollegie Team

Reply from FindKollegie

Jul 11, 2024

Hello,

Thank you for your feedback! We're thrilled to hear that you found our service quick and helpful. If you need any further assistance, please don't hesitate to reach out.

Best regards,
FindKollegie.dk