Find My Man and Van Reviews 

3,828
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the efficiency, careful handling of belongings, and overall stress-free experience. Reviewers also highlight the prompt arrival times and clear communication, making the moving process smooth and well-arranged. However, some people mentioned significant issues with payment, stating that there were concerns regarding payment for completed jobs.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Payment

Reviewers express significant dissatisfaction with payment practices, with many drivers reporting not... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely arrivals... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... See more

Company replied

Rated 5 out of 5 stars

Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... See more

Company replied

Rated 5 out of 5 stars

Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... See more

Company replied

Rated 4 out of 5 stars

Impressed with speed this company found a man and van for our removal. Punctual and polite. Took all the stress iut of tge move kn the day. However I feel the company booked a far bigger van than w... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Transportation Service

Written by the company

Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(3,828)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

The men turned up as planned date and time. Good customer service. Worked very hard and effectively to get the job done and well within the time slot.

July 21, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Gaynor, thank you so much for your kind words about Find My Man and Van! We’re thrilled to hear that our team met your expectations and provided effective service. Our goal is to make every move as smooth as possible, and it’s wonderful to know that our efforts resonated with you.

If you need assistance in the future, don’t hesitate to give us a call at 0333 123 0240. Safe travels ahead!

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

Nice

Nice, helpful pair of guys. I only ordered a driver with a small van but they still came and did the job and were friendly throughout.

July 21, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Fagan,

Thank you so much for your kind words about our team at Find My Man and Van!

It's great to hear that you found our drivers helpful and friendly, even for your smaller job. We believe that no task is too small, and we strive to provide exceptional service every time.

If you need assistance in the future, please don't hesitate to reach out at 0333 123 0240. We look forward to serving you again!

Kind regards,

Sam

Find My Man and Van

Rated 5 out of 5 stars

Very polite and quick work done

Very polite and quick work done, safely!

July 17, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Kallirroi, thank you so much for your kind feedback! We're thrilled to hear that you found our team polite and efficient during your experience with Find My Man and Van. Ensuring a safe and swift service is our top priority, and it's wonderful to know we met your expectations.

If you ever need our services again or have any questions, please don't hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!

Thanks,
Megan
Find My Man and Van

Rated 4 out of 5 stars

Arranged for a man and van the next day

Impressed with speed this company found a man and van for our removal. Punctual and polite. Took all the stress iut of tge move kn the day. However I feel the company booked a far bigger van than we needed and for 2hours when it took just 1 huur 15 mins. Listing everything didn't seem to help with this equation and left me to move all the other stuff which I felt couldn't be added to the van as it hadn't been listed and might have made us over-run our booked time. I'm not complaining about our driver - he was great - but feel somewhat short-changed. All the sites ask you to list but would it be easier and more satisfactory for the customer to book the right size van, fill it and then pay for the time and fuel actually used; doesn't stop the company, with their experience, giving an approximate quotation.

July 16, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Kate,

Thank you for taking the time to share your experience with Find My Man and Van!

We're thrilled to hear that our team was punctual and polite, making your moving day less stressful. However, we truly appreciate your feedback regarding the van size and booking duration. Your insights are invaluable as they help us improve our services. We aim to provide tailored solutions that meet our customers' specific needs, and we’ll be sure to review this feedback with our team.

If there's anything else you'd like to discuss or if you have any further questions, please don't hesitate to reach out to us at 0333 123 0240. Safe travels in your new space!

Kind regards,

Sam

Find My Man and Van

Rated 5 out of 5 stars

Great service, no issues, would hire again

Georgi was easy to contact to arrange/finalise details. He arrived on time, was friendly and helped a lot with loading and unloading and was careful with fragile objects. Van was well driven, zero breakages. Hopefully not moving again soon but when I do I will definitely call Georgi.

July 14, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Thank you for taking the time to share your experience with Find My Man and Van! We're thrilled to hear that Georgi provided such excellent service, from being punctual to handling your fragile items with care.

It means a lot to us when our team goes above and beyond for our customers. While we understand that moving isn’t always a frequent activity, we're here for you whenever you need us next! If you have any questions or need assistance in the future, please don't hesitate to reach out at 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

Easy to book

Easy to book, answered all my pre and post booking questions by phone and email.
Company that moved us, was very friendly, helpful and efficient. We travelled back in van with driver who was very friendly and respectful. I would definitely recommend.

June 29, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Thank you for your wonderful review! We're thrilled to hear that your experience with Find My Man and Van was smooth and satisfactory. It's great to know our team was friendly and efficient throughout your move.

Your recommendation means a lot to us, and we can’t wait to assist you again in the future! If you need anything or have further questions, feel free to reach out at 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

The service worked well.

The service worked well.
The website could be made a bit more intuitive and user friendly. This was off set by the excellent customer service contacting me immediately after booking online to confirm and refine my booking to my requirements.
The driver was good too, flexible to suit my needs.
Would use them again.

July 9, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi,

Thank you so much for your kind words about Find My Man and Van!

We're thrilled to hear that our customer service team was able to assist you promptly and tailor your booking to meet your needs. It's great to know that our driver provided the flexibility you were looking for. We appreciate your feedback regarding the website's intuitiveness, and we'll certainly take this into consideration as we strive to enhance our user experience. We look forward to serving you again in the future!

If you need anything else, feel free to reach out at 0333 123 0240.

Many thanks,

Sam

Find My Man and Van

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing massive amounts of work in 30 degree heat and packing the van expertly. They got all of our 2 bed apartment into one load and it never shifted in transit. Brilliant!

July 11, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Sam,

Thank you so much for your wonderful review!

It's great to hear that you had a fantastic experience with Find My Man and Van. Our team, especially Niko and his colleague, always strives to go above and beyond for our customers, and it's great to know their hard work in challenging conditions made a positive impact on your move. We appreciate your kind words about our customer service and efficiency.

If you need assistance in the future or have any questions, please don't hesitate to reach out to us at 0333 123 0240. Wishing you all the best in your new home!

Kind regards,

Sam

Find My Man and Van

Rated 5 out of 5 stars

Moving on van

Done all fast

July 10, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Thank you for your positive feedback!

We're thrilled to hear that you found our services at Find My Man and Van to be fast and efficient. Our team works hard to ensure a smooth experience for our customers, and it's great to know we met your expectations.

If you need assistance in the future, please don't hesitate to reach out to us at 0333 123 0240. We look forward to serving you again!

Kind regards,
Sam
Find My Man and Van

Rated 4 out of 5 stars

Punctual and polite

I didn’t get the day I wanted, but the removal men were punctual and polite. Communication was good throughout and my cabinet arrived well wrapped and in good order. The price was reasonable too.

July 7, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Jeanette, thank you for your thoughtful review! We're pleased to hear that despite the rescheduling, our removal team was punctual and polite, and that you received your cabinet in great condition.

We strive for clear communication and reasonable pricing, so it's wonderful to know that these aspects met your expectations. If you ever need our services again or have any questions, please don’t hesitate to reach out to us at 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 3 out of 5 stars

Although we were able to bring all of…

Although we were able to bring all of our items in a single trip, the driver showed up with half of his van already full of items. Therefore we were almost forced to take multiple trips two and from properties.

On drop off and unloading items it started to rain, however the driver continued to quickly unload all items out of the van and leaving them in the rain. We had booked a two hour time slot both sides, and so had ample time to unload, but the driver was in a rush.

July 5, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Ronan,

Thank you for sharing your feedback about your recent experience with Find My Man and Van. We're glad to hear that you were able to bring all of your items in a single trip and that the service provider helped unload the items at no additional cost!

However, we apologise for any confusion regarding the driver's van being partially full, as we can see that you had booked for a man & van service, wherein our FAQ’s we do explain that only our home & flat move services you will receive an empty van and for multi-item services your items may be loaded alongside other customers' goods.

If you have any further concerns or we can clarify anything else, please don’t hesitate to reach out at 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

The driver arrived right on time and…

The driver arrived right on time and proactively offered to assist me on some heavy stuffs. Truly appreciate!

July 6, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Marco,

Thank you for your kind review, we are glad you had a great move with us! Should you need any assistance in future please feel free to call us on 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

All to plan

All to plan
Recommended

June 29, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Andrew,

Thank you for your review, we are glad you had a great move with us and we thank you for your recommendation!

Should you need assistance in future please feel free to call us on 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

Excellent service

Excellent service! The move went smoothly, the driver was incredibly helpful carrying all the boxes up and down the stairs, dismantling furniture and did a great job loading the van! Couldn’t be happier and for a reasonable price too unlike some of the competitive quotes I’ve received. Will be using the company again!

July 2, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Dominika,

Thank you for your lovely review, we are thrilled that you had a great move with us! Should you need assistance in future feel free to reach out on 0333 123 0240 and we will be happy to assist you.

Thanks,
Megan
Find My Man and Van

Rated 1 out of 5 stars

I made a last minute booking the day…

I made a last minute booking the day before my move and was then called the next morning to be told that my booking was being pushed back because they couldn’t find a driver, then texted me that there was no one available and said they’d refund me which I’m still waiting for. As a result I had to book my move through another company for almost 5 times the cost of my original booking with them.

June 30, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi,

Thank you for your feedback, we always endeavour to confirm every booking made with us, however we do recommend booking in advance to gain confirmation, unfortunately 18 hours prior was too short notice in this instance.

We are able to confirm most short notice bookings and we did our very best to do so, so we apologise that no one in your area was available to confirm your booking in this case.

If you need any assistance in the future please feel free to call us on 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

Outstanding experience

I have used Find my Van and Man for first time. Everything went very smoothly, hassle free, for which I am grateful. The customer service team contacted me 2 days prior the booking date and they were very professional. I then realised that I did the right thing choosing their service. On the day, the van arrived on time, the driver was very friendly and easy to talk with. He helped me with the loading in and out, and somehow made me feel relaxed (I was very anxious simply because I didn’t like moving). We arrived at the final destination in good time and good spirits. I didn’t expect everything to go so smoothly, but clearly this company knows how to do great business. I left £10 tip to the driver with my sincere gratitude for his great work. I highly recommend this business and without a doubt will use them in the future.

June 28, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Plamen,

Thank you for taking the time to leave such a lovely review! We are thrilled you had a great move with us and we thank you for your recommendations!

Please feel free to contact us if you need any assistance in the future on 0333 123 0240 and we will be happy to help!

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

The driver had communicated well

The driver had communicated well, and the trip went very smoothly. He arrived within the designated time slot and helped with loading and unloading.

July 1, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Charles,

Thank you for your positive review, we are thrilled that you had a smooth move with us and will be happy to assist in the future!

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

The lads were great

The lads were great, nothing was to much for them. Even interacted with the kids which was good.
Would highly recommend them.

June 28, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Howard,

Thank you for your kind review, we are glad you had a great move with us!

If you need any assistance in the future please feel free to call us on 0333 123 0240.

Thanks,
Megan
Find My Man and Van

Rated 5 out of 5 stars

Great moving experience! I recommend…

Had a great experience with this moving company and Nazar! The team was professional and handled everything with great care, no damages or scratches whatsoever. They worked efficiently and got all of my belongings into my new flat quickly and without any issues. The whole experience was smooth and stress-free, and I’d definitely recommend them to anyone looking for a reliable and well-organised move.

June 24, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Gina,

Thank you for your lovely review, we are so pleased that the team handled your items with care, making your move smooth and stress-free.

Please feel free to contact us on 0333 123 0240 should you need any assistance in the future.

Kind regards,
Sam
Find My Man and Van

Rated 5 out of 5 stars

Barry worked tirelessly

Barry worked tirelessly. Nothing was too much trouble. Best remover I have ever had. Real gent.

June 29, 2025
Unprompted review
Find My Man and Van logo

Reply from Find My Man and Van

Hi Alan,

Thank you for your lovely review, we are so pleased that you had a great move with us and Barry!

Please feel free to contact us on 0333 123 0240 should you need any assistance in the future.

Kind regards
Sam
Find My Man and Van

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