The Healthy Place - Fitchburg Reviews 210

TrustScore 4 out of 5

4.0

6313 McKee Road Suite 100, 53719 Fitchburg, WI, US


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See what reviewers are saying

Rated 1 out of 5 stars

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and... See more

Rated 5 out of 5 stars

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only ex... See more

Rated 5 out of 5 stars

I love the Healthy Place! Whenever I have questions on ways to improve my mental and physical health, Tim and his team have always helped me find the answers I need with products that have delivered... See more

Rated 5 out of 5 stars

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supple... See more


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop

Written by the company

Our team of health and wellness experts are devoted to helping people in our community find the tools they need to enjoy full, vibrant health! We've been serving customers in the Madison, WI area and beyond for over 10 years. We've won many awards in the local Health and Wellness Industry for our excellent customer care and commitment to quality. Our team is comprised of wellness and fitness experts, herbalists, and certified aromatherapists, nutritional counselors, and more. We're excited to help you find what you need!


Contact info

  • 6313 McKee Road Suite 100, 53719, Fitchburg, WI, United States

  • 608-663-2640

4.0

Great

TrustScore 4 out of 5

210 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

scammers! Do not trust this company

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and instead of that. They charged me again. I know 20 other people with similar experiences and we are all going to write a review of this place! Only fake reviews showing the illusion of a well being company. Anything but a good experience!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Always an amazing experience!!

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only excel at helping me find what I'm looking for, they are warm, welcoming, and knowledgeable. I'd give them 10 stars if it were an option.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

I love the Healthy Place

I love the Healthy Place! Whenever I have questions on ways to improve my mental and physical health, Tim and his team have always helped me find the answers I need with products that have delivered real results!

January 1, 2026
Unprompted review
Rated 4 out of 5 stars

Tips on losing weight

I find it helpful to me especially I am planning to have diet due to overweight. It's been a struggle to me losing my weight for a couple of months. Thank your good service.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Helped my fam through a lot!

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supplementation of that baby, my kids' nasal allergies, my husband's heartburn issues, air travel with a young family, and immune support through the global pangolin. ;) Very thankful for the EXPERT advice and knowledge, for friendly smiles and pleasant family friendly music in the store, and FREE same day delivery! And did you know there's a blog? I refer back to the air travel one often.

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Keep it up!

I’ll give five stars. Even though the last order had one error on it. It was the first time. Every other order has been correct. All the conversations I’ve had with the Healthy Place crew have been productive. The smiles really do help with positive customer experiences. Keep doing what you’re doing, I wish ya’ll the best!

September 4, 2021
Rated 5 out of 5 stars

Great customer service

The customer service was great. Staff was friendly and professional.

August 26, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Great to hear, Kim! Thank you for taking the time to leave a review! Best wishes.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Excellent

Excellent. Product as expected. Early delivery.

August 26, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Thank you for your support and for the chance to support you! Stay healthy :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Local Delivery and Auto Refill

I am having one of their supplements delivered every 30 days. This is working well and it's such a convenience not having to re-order. I appreciate the free local delivery!

August 23, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Great to hear the subscription service has been smooth for you, Anne! Happy to be supporting you and your health. Stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Speedy service

I’ve been very pleased with their service and their products . CBD cream has worked well for me on stressed areas.

August 17, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Glad to hear it's been helpful, Barbara!! Thank you for your support and for taking the time to leave a review :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

THE place to shop

Prompt service. They go out of their way to send you the product you need. AND you get to speak with a live person to transact the order. Products arrive as promised!!

August 16, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Yes indeed! Real people ready to help with really good products :-) Thank you for your support. Stay well!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Always helpful

Always helpful. I put in my recent order for cbd balm and told them in the comments that it’s hot in AZ so they put an ice pack and surrounded the balm in insulation.

August 13, 2021
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about The Healthy Place. They are my trusted and reliable go-to. I recently placed my first on-line order from them and didn't realize they would deliver the product to my door the same day. That's truly going the extra mile for their customers and I appreciated it so much.

August 9, 2021
Rated 5 out of 5 stars

Knowledgeable And Friendly

I worked with Billy and he was great! He was so helpful (very knowledgeable and friendly). I really liked that he wasn’t pushy. He showed me what he recommended and gave me time to decide what I wanted to buy. I look forward to returning. :)

August 4, 2021
Rated 5 out of 5 stars

Always a lovely service experience

Always a lovely service experience. Ross helped me with an online glitch with the auto ship and communicated with me promptly. I received my order the same day, which was a pleasant surprise. I would recommend the Healthy Place to anyone.

July 26, 2021
The Healthy Place  - Fitchburg logo

Reply from The Healthy Place - Fitchburg

Even when glitches/mistakes happen it's a chance to serve people the right way. Thank you for taking the time to leave a review and for your support Nikita!! Let us know if we can help with anything in the future.

-Ross
Wellness Consultant

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