FineRoot Organics Reviews 

308
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially turmeric capsules, for their excellent quality and effectiveness in easing joint pain and improving overall well-being. The customer service team is frequently commended for being friendly, helpful, and responsive, while delivery is often described as prompt and efficient. However, some customers also noted concerns regarding the ordering process and delivery. Some customers reported issues with subscription management, including unexpected deliveries and challenges with cancellations or refunds, and noted difficulties in receiving timely responses from customer service. Some reviewers also experienced slower than expected delivery times.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with its... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting quick and timely... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and efficient,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as excellent and... See more

Customer service

Customers had positive experiences with customer service, highlighting the friendly, helpful, and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little apprehensive at first. Having used the turmeric capsules for over two months I have found them to be excellent for a couple of painful joints I had. No problems now though. I shall cont... See more

Company replied

Rated 5 out of 5 stars

when l was diagnosed with arthritis,rhematoid arthritis Ostieoarthtis l thought ok its not going to be that bad ,wrong .... the pain altogether is excruciating l have tried everything mostly I've bee... See more

Company replied

Rated 5 out of 5 stars

FineRoot Organics have been really good to deal with. The Tumeric product is having a favourable affect on me. So far I'm only halfway though my first bottle, but I'm noticing a change in my artriti... See more

Company replied

Rated 5 out of 5 stars

The compounds looked good, so I bought some and after starting them, all felt ok. No after-taste, no issues, that turmeric can sometimes 'give'. Tastes fine in warm milk too. Too soon to really... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

308 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(308)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Still early days but my hip pain has…

Still early days but my hip pain has gone and my joints have eased too. After only 10 days but so far so good

June 26, 2026
Unprompted review
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Reply from FineRoot Organics

Christine, hip pain gone and joints easing after just 10 days — that is an outstanding early result and we are absolutely delighted for you! The benefits tend to keep building with consistent use so we are very excited for your update in the weeks ahead. 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Prompt, friendly and professional responses!

I was assisted by both "Nikki" and "Mary" at Customer Support and they both replied to my mailing address inquiry VERY quickly and professionally. Please give them both extra points!

June 27, 2026
Unprompted review
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Reply from FineRoot Organics

Consider those extra points well and truly awarded! 😄 Nikki and Mary will both be absolutely thrilled to see this — delivering fast, professional support is something our whole team takes enormous pride in. Thank you so much for recognising them both by name, it genuinely means a great deal! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Excellent customer service and an…

Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns.
In short, this company is a true gem unlike so many others who only want to take your money without delivering a great product.

June 25, 2026
Unprompted review
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Reply from FineRoot Organics

Michael, what a truly generous and heartfelt review — thank you so much! We will make sure Maricris sees this as she absolutely deserves the recognition. Knowing that our product and our people have made a genuine difference is exactly why we do what we do. We are so grateful for your trust and your kind words! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

The timely responsiveness and the positive attitude

The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at least half a day to be addressed. I was amazed that Mario responded in a few minutes. Once again Thank you Fineroot and keep up the good work.

June 26, 2026
Unprompted review
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Reply from FineRoot Organics

Jose, a few minutes to resolve a delivery address change is exactly the standard Mario holds himself to every single day — and we are so glad it showed! We will make sure he sees this as he truly deserves the recognition. Thank you so much for the kind words and for taking the time to share your experience! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Bought the product to try if really…

Bought the product to try if really works on me as I am suffering with a sciatica . In just a few weeks I find it gradually working on me as I don’t feel much stiffness as wake up in the morning. I will definitely recommended to try this product.
Many thanks 🙏🏻

June 10, 2026
Unprompted review
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Reply from FineRoot Organics

Imelda, waking up without that morning stiffness with sciatica is such a significant win and we are absolutely thrilled to hear it! Sciatica can be so debilitating and the fact that you are already noticing a real difference in just a few weeks is incredibly encouraging. Thank you so much for your kind recommendation and we hope it keeps getting better and better for you! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Waiting to see

I haven't been using this product for very long. So can't really say if or how much it has helped, but the service is fine and delivery quick.

June 11, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you Karen! We are glad the service and delivery hit the mark and we completely understand it takes a little time to notice a difference. Please stay consistent with all 3 capsules daily and we are confident you will have much more to report soon. We look forward to your update! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

First time customer!

Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and overall have no complaints.

June 25, 2026
Unprompted review
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Reply from FineRoot Organics

Welcome to the FineRoot family Lindsey! Already noticing a shift halfway through your first bottle is a really promising sign — the best is very likely still to come. So glad you are happy with the whole experience! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Today I contacted customer services…

Today I contacted customer services regarding my order and was contacted within the hour by Mario customer services who refunded me without any fuss thankyou so much Mario your help was very much appreciated 👏

June 25, 2026
Unprompted review
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Reply from FineRoot Organics

We will make sure Mario sees this Kathy — a swift resolution with no fuss is exactly what every customer deserves and we are so pleased he delivered that for you! 🙏❤️ — FineRoot Organics

Rated 4 out of 5 stars

Products received in good condition but…

Products received in good condition but delivery was slower then expected.

June 22, 2026
Unprompted review
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Reply from FineRoot Organics

We sincerely apologise for the wait Allan — that is not the standard we hold ourselves to and we are actively working to improve. We hope the product itself makes it well worth your patience! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

" THANKS FINE ROOT "

I would love to give a big thank you to FineRoot Organics and especially Ron who was so patient and helpful in solving my problem...I will certainly be using them again

June 22, 2026
Unprompted review
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Reply from FineRoot Organics

This is so kind of you Marg — Ron will be absolutely delighted to hear this! We are thrilled everything worked out and we very much look forward to having you back. 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Easy ordering

Easy ordering . Followed what they said about the product, works well for me. No hassle trying to get the product. Delivery was quick. Great company.

June 6, 2026
Unprompted review
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Reply from FineRoot Organics

This is so wonderful to read Therese — a product that actually does what it promises and a smooth experience from start to finish is exactly what we set out to deliver every single time. Thank you so much! 🙏❤️ — FineRoot Organics

Rated 4 out of 5 stars

I am very please with the delivery time…

I am very please with the delivery time and the product label is nice. I did get some relief the first time using the Tumeric and thought this is wonderful. I am continueing to use it and will tell you more about my experience.

June 12, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you so much Joanne! Feeling some relief on your very first use is a really encouraging start and we are delighted to hear it! Please do stay consistent with all 3 capsules daily and we are confident the benefits will continue to build. We very much look forward to hearing more about your experience in due course! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

It’s to early to tell but I’m excited…

It’s to early to tell but I’m excited to feel results

June 22, 2026
Unprompted review
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Reply from FineRoot Organics

We love that excitement Lorraine — and we are confident it is very well placed! Give it a consistent few weeks and we think you are going to have a great deal to share. We look forward to your update! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Well the representative were very…

Well the representative were very courteous and patient with me.she really worked with me pushing my order back until I speak with my doctor before taking the product.i love the fact she pushed it back until I see my doctor in august.formost she ask me how long do I want to push it back.i really loved that.love this company.

June 17, 2026
Unprompted review
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Reply from FineRoot Organics

Catherine, this is such a heartwarming review — thank you so much! Our representative was absolutely right to prioritise your safety above everything else and we are so pleased that approach resonated with you. Your health always comes first and we very much look forward to welcoming you back after your doctor's appointment in August. 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

Maricris was fantastic thanks helping me

Maricris was fantastic thanks

June 19, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you so much John — we will make sure Maricris sees this, she will be really pleased to hear it! We are always here whenever you need us. 🙏❤️ — FineRoot Organics

Rated 3 out of 5 stars

I was keen to order this Tumeric…

I was keen to order this Tumeric supplement with the percentage/dosage of ingredients suggesting a great dose. However, the small print tells you...once you get to read the label on the bottle you have to take three of the capsules to get the high levels of the supplement into you.
I felt that was very misleading.
Hence one bottle of 90 capsules last one month!!! Not three months as I had anticipated.
Delivery was very slow, which I was very surprised about.
A little dissapointed...but I will see how I fair with taking three large capsules once a day.

June 18, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you for taking the time to share your feedback and we are sorry to hear the dosage information wasn't as clear as it should have been before purchase. We do want to clarify that the serving size of 3 capsules daily is clearly stated on our product listing and packaging, and is in line with the clinical dosage required for the formula to work effectively at the levels shown — this is intentional rather than misleading. We understand this came as a surprise and we genuinely appreciate the honest feedback as it helps us improve how we communicate this upfront. Regarding delivery, we are sorry it took longer than expected and we are actively working to improve our shipping times. We hope the product itself proves worthwhile and please don't hesitate to reach out at info@fineroot.co if there is anything we can do to improve your experience. 🙏❤️

Rated 5 out of 5 stars

I am so impressed with their customer…

I am so impressed with their customer service!
Somehow I managed to order things I didn't want, so emailed straight away. Ron was amazing sorting it all out for me and organised an immediate refund. 10/10 service!

June 16, 2026
Unprompted review
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Reply from FineRoot Organics

This is so wonderful to read Val — we will absolutely pass your kind words on to Ron, he will be thrilled! Mistakes happen but it is how they are handled that matters and we are delighted we could resolve everything so swiftly for you. Thank you for the 10/10, it truly means a great deal to the whole team! 🙏❤️ — FineRoot Organics

Rated 5 out of 5 stars

I emailed to say I hadn't received my…

I emailed to say I hadn't received my tumeric tablets and I had an email back the same day to say they were on the way.I received them the next day and have started taking them,too soon to say if they help.

June 9, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you Jon, we are so pleased our team was able to respond and resolve everything so quickly for you! Same day response and next day delivery is exactly the standard we strive for. Please do give the capsules a consistent few weeks and we look forward to hearing how you get on! 🙏❤️ — FineRoot Organics

Rated 4 out of 5 stars

First of all didn't realise I had sighn…

First of all didn't realise I had sighn up for a subscription! Then when the supplements arrived I realised I couldn't take them because of other meds I was taking! So I guess my friend has got another lot of supplements for free! I've now cancelled my subscription!

June 16, 2026
Unprompted review
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Reply from FineRoot Organics

Thank you for sharing this and we are glad your friend is benefiting from them! We are sorry to hear the capsules weren't suitable alongside your current medication — you absolutely made the right call prioritising your safety. If your circumstances ever change please do consult your GP and we would love to welcome you back. Thank you for your understanding! 🙏❤️ — FineRoot Organics
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