Finessa help me sort out my traffic fines in the most quickest and professional manner, very informative and helpful company... Customer service was top notch.. definitely recommend them
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Paid a fine. Didn’t show up as paid on PayCity… Tried the live help chat, useless operator told me it’s a system glitch… Had to pay the full amount upon renewing license. Wouldn’t advise anyone to use... See more
Company replied
Awesome service! Agents are friendly and informative whenever I call in for assistance. Thier payment options are safe and secure and the best part is I don't have to go anywhere to pay my outstanding... See more
Company replied
No better way to settle your fines than with Fines SA. The place to be to stay informed with your fines avoiding road trouble with traffiic officials. Settle your fines from anywhere simply by using t... See more
Company replied
4.0
Great
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fast and accurate service
Fast service and accurate information. Wonderful calls and statements on a regular basis
December 10, 2025
Unprompted review
Reply from finessa.co.za
Thank you for your feedback. We’re pleased to hear you experienced fast service, accurate information, and helpful regular updates.
Someone called me about my fines and I…
Someone called me about my fines and I wasn’t even aware of it. Best services and easy to pay
January 5, 2026
Unprompted review
Reply from finessa.co.za
Thank you for your feedback. We’re pleased to hear our team could assist by keeping you informed and making payment easy and convenient.
Excellent service
I would like to commend the team of FinesSa and the Mekaish group for the excellent and efficient service I received during the renewal of my licence disk. The process was handled promptly and professionally, making the experience smooth and hassle-free. I truly appreciate the dedication to customer service and the commitment to delivering quick results
December 18, 2025
Unprompted review
Reply from finessa.co.za
Thank you for taking the time to share your feedback. We’re delighted to hear that you received excellent and efficient service from the Fines SA and Mekaish Group team during your license disk renewal. Providing a prompt, professional, and hassle-free experience is always our goal, so we truly appreciate your kind words and support.
Fines SA is the best
Fines SA is the best. I pay all my fines and recommend them to all my friends and family. And the service is amazing.
February 2, 2026
Unprompted review
Reply from finessa.co.za
Thank you! We’re thrilled to hear you’re happy with the service and appreciate the recommendations.
Reply from finessa.co.za
Thank you for the great feedback! We’re thrilled to hear you had a smooth, simple, and convenient experience.
I paid Fines SA but my fines were not cleared after 6 weeks
I am proxy for my company's vehicles and received an email from Fines SA that I have numerous fines outstanding, some of them listed as warrants. I duly paid the R25,000 on 9 September. When dealing with a car dealer during this week (last week of October) I was told licensing could not happen as I had warrants against my name. After contacting City of Cape Town, i was informed "Good Morning,
Please note that FINES SA is NOT registered by City of Cape Town.
Please resolve matter with FINES SA.
Regards
AKleb
Fines SA is obviously sitting on the money and does nothing. Be aware this seems like a scam
October 29, 2025
Unprompted review
Reply from finessa.co.za
Hi A Kleb. Please note that there is a ETA on fines paid through the Fines SA platform as we process fines in bulk having offered discount where applicable. I'm sure you are aware as all your fines were long cleared
I paid a traffic fine that wasn't paid over to the Municipality
I paid a traffic fine. 30 working days later I got a notification from an alternative Fines Service Provider that a summons to appear in court was going to be issued against me for not settling my outstanding fine. I contacted Fines SA to inquire how this is possible as I had settled the fine already. They say their policy is to settle the fine with the municipality within 30 business days, which they didn't stick to. Shocking service. I highly don't recommend making use of their service.
March 28, 2024
Unprompted review
Reply from finessa.co.za
Hi There. Please note that there is a ETA on fines paid through the Fines SA platform as we process fines in bulk having offered discount where applicable. In some instances there might be delays which we always try and resolve as urgent as possible
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