FinestCarMats.co.uk Reviews 

Ordered some Matts for my Ford transit custom and they fit perfectly
Good quality carpet as I went for top of the range

Well made, good quality and British-made. Recommended.

I've ordered 2 times for FInest car mats and I'm very happy with them. My favourite was the very think and luxury car boot mat I ordered.

Received my car mats today after 17 days after placing order delivery was a problem, but after receiving and check the product I can confirm the quality is excellent, not a 5 star. But if delivery had been as stated , it would have been.

After a few issues to begin with. Robert sorted the issue for me and I now have the mats which look great.

front mat for Fiat Ducato x250, Mat is appalling quality, the shape of the mat is off by some margin so won't sit squarely, the heel pad (an extra) is too far to the left.

Initial contact seemed positive, photos sent, my issue would be 'looked into', nothing since. As others have pointed out, this company was dissolved in December 2024 so should they be trading?

Fast delivery, good service 👍🏻

I ordered mats Sunday 28/10/25 and received them on Saturday 11/10/25 so just a couple of days over stated delivery time. The mats were a perfect fit with clips and a heel insert on the drivers mat, the only thing is I should have gone for the luxury mats as these are maybe a bit thin compared to the manufactures ones so will get them when I need new ones in the future but at £34.00 I cant complain. I was contacted by phone by the new owner 2 days before delivery to let me know mats were coming, so that's something that other companies would not do, so well done.
I B Fife

I did have a problem with my order. But a new owner contacted me about my car mats, he had them made & sent to me in 4 days. Just put them in the car &they are a great fit, plus they look great. Hopefully every one can give the new owner a chance to sort your orders out, as he has been brilliant with me. Plus i would use them again.

Ridiculous length of time to wait to receive a product. I understand a couple of weeks for bespoke, but to try and pass these off as hand made is shocking to me. Received them today 8/10/25, having ordered on 17/9/25. I ordered ‘prestige’ at £55.99 and I could have bought better quality in B&M (other bargain basement stores are available). The fixing holes are too close together so they gape and they’ve added fixing holes to the rear mats, when my vehicle type doesn’t come with fixings in the rear.
Polite response to emails but stating “…manufacturing machinery had some unexpected downtime. Since everything we make is bespoke, it took us a bit of extra time to get things moving again.
The good news is your items are now being finished up…” and then take another 7 days for them to be sent out, is totally unacceptable. Coincidently they were shipped the same evening I asked for a refund.
There’s a code CTVEL on the attached label, are they passing off Comfort Velour as ‘Prestige’… who knows?!
I would not recommend!

Poor quality. Studs on drivers side mat came off after 2 days. Tried to contact no response. Stay away.

I ordered my Volvo mats on 17 August 2025 the money was taken straight away I’ve emailed twice in the last week it says that you’ll receive a reply the next day I’m still waiting not happy at all

If you are wanting theses for a Christmas present, order in October

Ordered items as a gift based on a delivery date. The delivery date surpassed 2 weeks late and I contacted them saying they are over 2 weeks late and I wanted a refund. They refused to give me a refund and told me as a gesture of good will, would refund me 10%, even though they admitted that they hadn't even sent them yet. Absolutely shocking. Customer service responses were also intermittent and if you ask any form of challenging questions, don't expect a response. Awful experience and you will not get refunded regardless of situation

Quoted delivery times are misleading and when I chased for an update I was given excuse about extra couple of days to process order (despite the payment being taken and an email confirming my order immediately received). Anyway the mats did turn up in time for the new car delivery.
However I chose the comfort level which is stated to be the first step to luxury in fact is comparable to any off the shelf basic quality mat. And after only a week of use the stitching around the heel pad has already got loose ends coming away. so doubt they are going to last long.
So buyers beware that if you go for Comfort spec they are just basic and not on the way to luxury at all.

Update: I have ordered from finest car mats uk on 12/09/25. After 6 days, I emailed them for an update. I received a reply from Ryan saying it's being processed. A few days after, I got the Evri tracking number. Today, 30/09/25, Evri are still expecting it. 4 emails from last week have been returned, undelivered. I have contacted my bank for a refund dispute against them. Looks like this company scams people on their products. The mats have eventually arrived (nearly a month after) but the quality is, like what others have said, not what I paid for. I can't be bothered to continue with the dispute as there are more important things going on in life. I can also confirm that this company was Dissolved in 2024 from Company House. How can they still have the nerve to advertise a non functional business and get away with it?

I ordered car mat16 September 2024 13days waiting now no response from this company I’m still waiting for the delivery

I have ordered my Car Mats 17 September 2025 and today is 290 September 2025, unfortunaltey not recieved any email of confirmation about my order and update regarding delivery. I chased my time via email, but not getting response form them. They looks scammer website. needs to be report.

**5/10/2025 UPDATE
The mats arrived late, 14 working days after ordering, not 5-8 working days as advertised. My emails requesting a cancellation and refund were completely ignored. Now I have the mats, they STINK of cigarette smoke. Put them in the car last night, fit was OK, but getting in the car this morning almost made me sick. I’ve sprayed some Fabreeze on it but if the smell doesn’t go away it’s going in the bin. What a shame and such a waste of time and money with this company. Please avoid them if you can.

** Original review
I recommend AVOIDING this company. Plenty of other car mat providers out there. Chose this one because they were £1 cheaper but I fully regret that now after reading other recent reviews.

The website states 3-8 working days after order to delivery. Well guess what, after 8 days nothing at all. After I emailed them, my order changed to processing and I received a Evri tracking code but said I needed to wait another 3-8 working days as they only just started processing.

Over 10 working days has passed and nothing is showing on Evri tracking so they have failed to deliver within their own timescales. I expect this will be a long drawn out process as others have said to get a refund.

Everything smells wrong after digging deeper, especially the company being dissolved on Companies House.

Save the hassle and endless waiting and choose another company for your car mats.

DO NOT BUY FROM THEM!!

ordered mats with 3-8 days delivery quoted in several places on the website

Chased on 8th day

Told be soon

Chased several times over the next 3 WEEKS!

asked for a refund after about 2 weeks but denied.

Many questions go unanswered

Only told me towards the end that a ‘production delay’ but didn’t tell me that at my first chase!

Evri not delivered and I’d said to cancel and have them return to sender anyway and refund me. To clarify - Evri only got the parcel 14 DAYS after order date!! - hence request at 2 weeks for my refund!

No, had to wait several more days till Evri said ‘maybe lost’!

Asked about the fact ‘Finest Car Mats’ is listed on Companies House as dissolved Dec ‘24, based in London but claim they have a factory in Glasgow (both of which are mentioned on their website?!)

Requested a Director/ Manager get in touch to apologise, explain and take action - several times - still waiting.

Did (eventually) get a refund thankfully but these folk are not to be trusted given all the evidence from my experience.

So much for trying to keep things ‘local’ and in Scotland!

I’ll now buy from another supplier.

Take your chances if you wish….

UPDATE
They had literally 1 review on their own website that happened to be a 5 star so I put my review on at 1 star - suddenly ‘both’ reviews disappear?!

Also
They claim 4.3 stars on Trustpilot based on 3200 reviews - that’s old news as you can see it’s now dropped to 4.0 with 3900 odd reviews so much worse service recently……