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Finest Van Reviews 

1,419
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and exceptional care taken with belongings, often going above and beyond expectations. Many people highlight the efficient service, making the entire moving experience smooth and remarkably stress-free from start to finish. Reviewers frequently mention the teams' punctuality, efficiency, and excellent organization, ensuring belongings are handled with utmost care. The booking process is consistently described as easy and transparent, supported by responsive and helpful customer service throughout the entire experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

User experience

Customers report overwhelmingly positive experiences, describing the process as quick, easy, and stress-free... See more

Booking process

Consumers find the booking process to be positive, with many describing it as clear, easy, and transparent... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy we picked Finest Van for our move - we read the reviews beforehand and booked based on these. Can confirm it’s all true! Flavio was our mover and he was brilliant. He arrived on time, was sup... See more

Company replied

Rated 5 out of 5 stars

Finest Van were absolutely brilliant and I would highly recommend. I’ve used them twice now & everyone from head office to the movers themselves are a pleasure to deal with. With this move Rafael & Th... See more

Company replied

Rated 5 out of 5 stars

Don't look any further. These guys are legit. Incredibly attentive and careful while still being fairly quick. I overpacked fearing something would break, but even bubble wrap arrived like new. Thank... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful but these guys made the whole process so much more relaxed, from packing to delivering our things at the new place. They were professional but also funny and easy going. I highly... See more

Company replied


Company details

  1. Moving Company
  2. House Clearance Service
  3. Moving and Storage Service
  4. Moving Supply Store
  5. Self-Storage Facility
  6. Storage Facility

About Finest Van

Written by the company

Finest Van Logo

🏠 Home Removals

At Finest Van, we understand that moving can be stressful. Our home removals service is designed to make your move as smooth and hassle-free as possible. With our professional team and years of experience, we handle everything from packing your delicate items to transporting them safely to your new home. We provide a reliable, stress-free service for any home, whether you're moving to a new flat, house, or across the country. Let us make your relocation easy and efficient!

🏢 Office Removals

Relocating your office doesn’t have to disrupt your business operations. Our expert office removals service ensures minimal downtime, allowing your team to resume work quickly. We handle everything from IT equipment to office furniture, making sure everything is safely packed and transported. Whether you're expanding, downsizing, or relocating to a new office space in London or beyond, our flexible services adapt to your business needs, ensuring a smooth transition every time.

🧳 Storage Services

Looking for a safe place to store your belongings? Our secure storage services offer both short- and long-term storage solutions to meet your needs. Whether you're temporarily storing items during a move or need a more permanent storage option, our clean, dry, and secure facilities are perfect for your possessions. We also offer convenient collection and delivery services, making it easier than ever to store and retrieve your items with ease.

📦 Packing Services

Our professional packing service is designed to save you time and ensure the safety of your belongings. We use only the highest-quality packing materials to protect your items, from fragile glassware to heavy furniture. Our experienced team will carefully pack, label, and inventory your items, so you don’t have to worry about anything. Whether you need full packing services or just need a hand with your fragile items, we’re here to make your move stress-free.

🚛 About Finest Van

With over a decade of experience, Finest Van has become one of the leading moving companies in London. Our reputation is built on providing exceptional service, backed by a team of professionals who go the extra mile. We offer reliable, efficient, and affordable removal, packing, and storage services. Trusted by thousands of customers, we pride ourselves on our customer satisfaction and attention to detail, ensuring that every move is seamless and stress-free.

Office Removal

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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5.0

All reviews

(1,419)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

The team was amazing from booking, to assisting with a complex situation and providing a 10/10 service.

October 4, 2025
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Reply from Finest Van

Thank you so much for your lovely feedback! 😊We're delighted to hear that everything went smoothly and that the team could help make things easier for you, especially with such a complex situation. I’ll make sure to pass your kind words on to them; they’ll really appreciate it! 🏡💜

Rated 5 out of 5 stars

Brilliant in every way

Brilliant in every way. The removers (three brothers I believe) turned up on time and from then on the operation couldn’t have been smoother. They also went beyond the call of duty at the destination. Highly recommended. Neil McArthur.

September 30, 2025
Unprompted review
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Reply from Finest Van

Thank you so much, Neil!
We’re really happy to hear everything went smoothly and that the team looked after you so well. They’ll be thrilled to know their hard work made such a great impression 🤩
We truly appreciate your kind words and recommendation, it means a lot to all of us 💜

Rated 5 out of 5 stars

Great service and excellent customer…

Great service and excellent customer service. Highly recommended.

October 3, 2025
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Reply from Finest Van

Thank you so much for your kind words, Dario! We’re thrilled you had a great experience with the entire team!
We really appreciate your recommendation! And next time you need a hand, you know where to find us 😉💜

Rated 5 out of 5 stars

Helpful mover with great care

We were moving out from our flat in second floor. The mover, Gerald, was really helpful and he took great care during the process. We will definitely use Finest Van for future moves, and will suggest it for others as well.

October 1, 2025
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Reply from Finest Van

Thank you so much for your lovely review, Alperen!
We know moving from a second floor isn’t always the easiest, so it’s great to hear Gerald made it feel smooth and stress-free 😊
We really appreciate your recommendation and would be more than happy to help again whenever you need us! Just give us a shout 📞😉

Rated 5 out of 5 stars

Finest van were exceptional!

Finest van were exceptional - super fast, friendly and careful. I will definitely be using them for our next move!!!

September 28, 2025
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Reply from Finest Van

Hello Gabby! Thank you so much for your amazing review 🤩
It means a lot to hear that the team went above and beyond your expectations. We’ll be delighted to help you again with your next move 🏡💖

Rated 5 out of 5 stars

I recommend! Rafael was great

Rafael was very accommodating and kind. The van was timely and he helped me with all of my bags and even went the extra mile to place them one floor higher than asked.

September 24, 2025
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Reply from Finest Van

That’s wonderful to hear! I’m so glad Rafael was able to make things smoother for you and even went above and beyond with your bags. We’re lucky to have him on the team, and your feedback means a lot. Thanks again for recommending us, and it really makes a difference! 🙌

Rated 5 out of 5 stars

Best decision!

We used their pack and move service and they were fantastic.

They arrived on time, and immediately got to work telling us to leave and go about our day, I was out at ease! They efficient and carefully packed our 2 bed apartment with lots of delicate items and stuff.

Disassembled our furniture and reassembled it upon arrival of the flat. They organised all the boxes to specific rooms making it easy to unpack.

In total, they spent 4-5 hours packing, then moving took 1-2 hours to move our boxes into the new place.

HIGHLY recommend and will definitely be using them for the next move.

September 26, 2025
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Reply from Finest Van

Thank you so much for this amazing feedback, Thuy. 🙌 We’re delighted to hear that the pack and move service gave you peace of mind and made the whole process stress-free. The team will be delighted to know that their efforts, from carefully handling your delicate items to reassembling your furniture and organizing everything into the right rooms, have made such a difference for you. We know moving can feel overwhelming, so it’s wonderful that you were able to simply relax while they took care of everything. Your recommendation truly means the world to us, and we’d be honoured to help with your next move when the time comes. 💜🚚

Rated 5 out of 5 stars

Another great experience moving with…

Another great experience moving with Finest Van - Nuno was so friendly and really helpful, carried all of our heaviest things which made it so easy for us. We moved in from a 1st floor flat out of London to a 2nd floor flat in London and it was so speedy!

September 27, 2025
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Reply from Finest Van

Thank you so much for choosing us again, Jennie. 🙏 We’re thrilled to hear Nuno made the move smooth and easy for you, and he’ll be so happy to know his hard work and friendly attitude stood out. Moving between flats in and out of London can be a challenge, so it’s fantastic to hear everything went quickly and stress-free for you. We really appreciate your trust in us and look forward to helping you again whenever you need! ✨🚚

Rated 5 out of 5 stars

The guys were fantastic

The guys were fantastic, super fast and nothing was too much trouble for them.

September 25, 2025
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Reply from Finest Van

Thank you so much for your kind feedback! 😊 We’re delighted to hear that the team was fantastic and made everything smooth for you. I’ll be sure to pass your lovely comments on to them.

We really appreciate you choosing us and look forward to helping you again in the future. ✨🚚

Rated 5 out of 5 stars

They did fantastic job with moving

They did fantastic job with moving. It was a very smooth experience

September 19, 2025
Unprompted review
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Reply from Finest Van

Hey Mehmet 👋
Thanks for your positive feedback! It's great to hear that the team did such a fantastic job. Next time you need a hand, you know who to contact 😉🚚

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service! Couldn't have asked for a better experience. Had quite a large number of boxes as well as small/medium sized furniture, moving from a flatshare to a one bed flat.
The team arrived on time (even called to check if they could come earlier!), moved everything so rapidly and professionally, and the entire experience felt pretty much stress-free. Will be recommending FinestVan to anyone that's looking to move in London.

September 15, 2025
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Reply from Finest Van

We’re so happy to hear your move went so smoothly! 🚛✨ It’s great to know the team could make the transition from your flatshare to your new one-bed flat stress-free. We’ll pass along your feedback to the crew, and they’ll be thrilled to know their effort made such a difference.

Thank you so much for your recommendation; it really means a lot. Wishing you many happy memories in your new place! 💜

Rated 5 out of 5 stars

Excellent service received with…

Excellent service received with ponctuality and a smile.

September 12, 2025
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Reply from Finest Van

Thank you for your lovely feedback! We’re so pleased our team could deliver a punctual and friendly service for you. Wishing you all the best in your new home! ✨🏡

Rated 5 out of 5 stars

Super movers!

The two movers that helped me with my move (Flavio and Gabriel) were professional, courteous, and efficient! Everything was packed up super quickly and securely, with no fuss or hassle. I can’t recommend them highly enough!

September 12, 2025
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Reply from Finest Van

This is such lovely feedback, and thank you! Flavio and Gabriel will be buzzing when I share this with them. I’m so glad they made everything easy for you on the day. Hope you’re settling in nicely to your new place! 💜😊

Rated 5 out of 5 stars

A smooth and stress free experience

Skillful, patient and friendly team of Joey and Tom made moving all my worldly goods from a second floor flat (no stairs!) into storage a smooth and stress free experience. So good I’m planning to use your service again very soon.

September 8, 2025
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Reply from Finest Van

We’re so pleased to hear Joey and Tom made what could have been a tough move feel smooth and easy. Carrying everything from a second-floor flat is no small task, so it’s great to know they handled it with patience and care.

It’s wonderful to hear you’ll be choosing us again soon, and we’ll be ready to make the next move just as stress-free. 🚚💜

Rated 5 out of 5 stars

Shoutout to Rafael and Gerald!!!

Gerald Mufambisi and Rafael Ramos were extremely professional and helpful during the move. They executed each task, from packing, to disassembling, to maneuvering very heavy items with professionalism and efficiency. We are delighted with the experience of working with Finest Van and will definitely be using them for future moves!

September 8, 2025
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Reply from Finest Van

Thank you so much for sharing this and it really means a lot. Gerald and Rafael always go the extra mile, and it’s fantastic to hear that their hard work made your move such a smooth experience. 😊

We’re delighted you felt well looked after, and we’d love to be there to support you again whenever you need us in the future. 🚚✨

Rated 5 out of 5 stars

Efficient help

Efficient help
Joey came on time (almost a bit early!) with his van and was very efficient with his help moving my boxes to the van, transporting them to the new flat and unloading them! Nice and friendly guy also.

August 30, 2025
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Reply from Finest Van

I’m thrilled to hear Joey was able to make your move run so smoothly. He’ll be pleased to know you noticed. It’s also great that you found him friendly; I’ll make sure to pass your lovely feedback on to him. Thanks again for choosing us, and I hope you’re settling in well at your new flat! ✨💜

Rated 5 out of 5 stars

Great service

Very good service. Very helpful and courteous staff. Professional work.

September 1, 2025
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Reply from Finest Van

We truly appreciate your feedback! It’s great to know that our team’s courtesy and professionalism stood out during your move. Providing a smooth and supportive service is always our goal, and your words let us know we’re on the right track. 💪🏻😊

Rated 5 out of 5 stars

Easy from start to finish!

Such an amazing experience! Thank you SO much to Flavio — he was so quick and efficient. Highly recommend

September 3, 2025
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Reply from Finest Van

Wow, thank you for sharing this! We’re so glad Flavio made your move such a smooth and stress-free experience. He’ll be over the moon to hear your feedback! Your recommendation means a great deal to us, and we truly appreciate your support. 💜

Rated 5 out of 5 stars

a brilliant service

Rafael was great moving us and the process to book very easy excellent service .

September 1, 2025
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Reply from Finest Van

Thank you so much for your kind words! We’re so pleased to hear that booking with us was smooth and that Rafael made your move such a positive experience. Wishing you all the best in your new place, and thanks again for choosing Finest Van! 💜

Rated 5 out of 5 stars

Honestly Finest Van are just the best…

Honestly Finest Van are just the best company. We used them five years ago for a smaller move and just used them again - moving from a 3-bed flat to a 4-bed house. We also used their packing service the day before. Both their packing and their moving services were absolutely flawless. The team have such high standards and it comes across in everything they do - from the way they treat everything with care to how they allow us to finish up what we need to do without making it feel like we’re in the way (even though we obviously were!). They turned up exactly on time both days and finished within the scheduled hours. In fact - for packing they actually finished a couple hours early and so refunded me for those final hours which was not expected and so much appreciated!! Ana was also incredibly patient with me as I booked the service - having to change the date so many times! In short - I actually think Finest Van must be one of the best companies out there across all sectors, and they certainly are the best movers! Huge thanks to Ana, Marco and the whole team who helped with our move!

September 2, 2025
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Reply from Finest Van

Reading your message honestly made our day! We can’t thank you enough for trusting us not just once, but again after five years, and that really means the world to us. Moving can feel like such a huge task, so hearing that both the packing and moving felt “flawless” is exactly what we hope for every time. We’re so happy you’re settled into your new home, and we’re beyond grateful for your kind words about Finest Van. It’s customers like you who make what we do so rewarding.

A huge thank you again, from all of us! 😊💜

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