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FINEX Reviews 839

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the application easy to use and navigate. Many appreciate the excellent service provided, noting the low spreads and the comprehensive features of the app, which is also compatible with MetaTrader 5. However, some customers also noted inconsistencies with payment processing times, particularly regarding withdrawals, which can sometimes take longer than expected. A few people also experienced slow response times from customer support and occasional issues with the app freezing or displaying delayed graphics.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the application's ease of use and intuitive... See more

Payment

People report ambiguous experiences with payment. While many customers praise fast deposit and withdrawal... See more

Response time

Clients share ambiguous opinions on response times. Some customers praise quick responses from administrators... See more

Service

Reviewers mention positive feedback about service. Customers praise the excellent service, communication, and... See more

Application

Customers had positive experiences with the app. Many reviewers found the application easy to use, light, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more

Company replied

Rated 5 out of 5 stars

I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more

Company replied

Rated 5 out of 5 stars

1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more

Rated 5 out of 5 stars

I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more

Company replied


Company details

  1. Finance Broker

About FINEX

Written by the company

Finex (PT Finex Bisnis Solusi Futures)

Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.

Apa yang membuat Finex istimewa?

  1. Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
  2. Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
  3. Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
  4. Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
  5. Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.

Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.

Buka Akun

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

839 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
FINEX logo

Reply from FINEX

Thank you! We're glad you like our app. Don't hesitate to contact us if you need guidance or want to share your ideas!

Rated 5 out of 5 stars

Good and very nice

March 11, 2026
FINEX logo

Reply from FINEX

Thank you for your trust in Finex! We truly appreciate it and will continue to improve our services for you. Glad to hear you like our service.

Rated 1 out of 5 stars

Slow work...

March 5, 2026
FINEX logo

Reply from FINEX

Could you clarify your comments? If you encounter any difficulties or have any questions, please email us at customer@finex.co.id to clarify your concerns. You can also contact us via live chat in the app.

Rated 5 out of 5 stars

Nice

Good job, and keep privacy

March 10, 2026
FINEX logo

Reply from FINEX

Thank you for your trust in Finex! We truly appreciate it and will continue to improve our services. We're delighted to hear you enjoy our service.

Rated 3 out of 5 stars

All of it is good

All of it is good, but... I trade in US30. There is kendala

March 2, 2026
FINEX logo

Reply from FINEX

Thank you for your review. We apologize for the inconvenience you experienced with your trading on US30. Could you please explain in more detail the issues you encountered while trading on US30? If you would like, please contact our team via live chat so we can help you check and follow up on the problem you are experiencing.

Rated 4 out of 5 stars

the best broker

February 25, 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our services for you.

If you have any suggestions or ideas to make your experience a 5-star experience, we are always ready to listen and help!

Rated 4 out of 5 stars

Good and powerful

March 7, 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our service for you.

If you have any suggestions or ideas to make your experience a 5-star experience, we are always ready to listen and help!

Rated 5 out of 5 stars

The gap or spread not too high

The gap or spread not too high, that’s a news menu so we can check bout news, and it can be used to MT5. I like it

March 7, 2026
FINEX logo

Reply from FINEX

Thank you for your positive feedback. We know that spreads are crucial to supporting your trading, so we will always strive to provide competitive spreads. Trading with the news is one of the riskiest trading strategies due to the high volatility during news releases.

Rated 4 out of 5 stars

Still ok

Right now everything is still ok

February 27, 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our service for you.

If you have any suggestions or ideas to make your experience a 5-star experience, we are always ready to listen and help!

Rated 5 out of 5 stars

Mudah digunakan,

Mudah digunakan,

March 6, 2026
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Reply from FINEX

Kami sangat berterima kasih karena Anda meluangkan waktu untuk memberikan ulasan Bintang 5 kepada kami. Kami bangga mengetahui pelanggan kami senang dengan pengalaman mereka di Finex. Jika Anda memiliki saran atau pertanyaan, jangan ragu untuk menghubungi kami di Live Chat atau email (customer@finex.co.id).

Rated 5 out of 5 stars

Verygood for secure

March 6, 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our services for you.

Rated 4 out of 5 stars

VerYyy Good

March 5, 2026
FINEX logo

Reply from FINEX

Thank you for your feedback. We greatly appreciate it and will continue to improve our service for you. Good luck.

Rated 5 out of 5 stars

I like it

Thanks finex

March 3, 2026
FINEX logo

Reply from FINEX

Thank you for your feedback. We greatly appreciate it and will continue to improve our service for you.

Rated 5 out of 5 stars

ok ya

ok cepet tanggep

March 2, 2026
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Reply from FINEX

Terima kasih telah memilih Finex! Kami sangat senang mendengar bahwa Anda nyaman dan puas dengan layanan kami.

Rated 4 out of 5 stars

a very impressive experience and the…

a very impressive experience and the application used is very easy to use

March 2, 2026
FINEX logo

Reply from FINEX

Thank you! We are happy that you like our app. Please don't hesitate to contact us if you need any guidance or want to share your ideas with us!

If you have any suggestions to make your experience 5 stars, we're always here to help!

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