Fingo by Automotive Lease Packaging Reviews 1,520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to final paperwork. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team goes above and beyond to secure the best outcomes and keep them informed throughout the process. Many people recommend the company for its streamlined process and outstanding customer service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers consistently report positive experiences, highlighting the ease and clarity of the process.... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Veronica was great

Veronica was great. I really appreciated how much she advocated for me to get me the best deal.

August 25, 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

What a wonderful review! Thank you so much Wesley!

Rated 5 out of 5 stars

Process was made very smooth and easy

Process was made very smooth and easy. team are friendly and great to deal with

August 29, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Brendon for such a wonderful review!

Rated 5 out of 5 stars

I had a fantastic experience with Nick

I had a fantastic experience with Fingo, thanks to their outstanding consultant Nick. He was professional, knowledgeable, and made the novated lease process incredibly smooth. Nick took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident throughout. His friendly and approachable manner made the whole experience enjoyable. Highly recommend Nick and the team at Fingo!

July 1, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Nick, Thank you so much for your review. We are so happy that you received such a professional service from Nick and the team at Fingo. We hope that you enjoy the car!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, great response times.

July 11, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Meagan! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Great customer service

Great customer service. Single point of contact from the get go made it a really smooth process. Transparent and easy to understand. Thanks Fingo.

August 15, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review. We are so glad that you found the process to be transparent and easy to understand.

Rated 5 out of 5 stars

Great customer service for the first…

Great customer service for the first enquiry stage right through to the after sales has been consistently excellent.

June 1, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Tara, Thank you so much for your review. We are so happy that you have found the service to be consistently excellent.

Rated 5 out of 5 stars

Very comprehensive and responsive

Very comprehensive and responsive. Good process and fantastic communication throughout. I would highly recommend.

August 21, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review, we hope that you enjoy your new car.

Rated 5 out of 5 stars

Easy, Straightforward

Two thumbs up to Fingo team, especially to Gehan for the Fabulous service, Smooth, hassle-free, proactive, engaging.. Impressive

July 7, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

What a lovely review! Thank you so much!

Rated 5 out of 5 stars

Seemless process of lease renewals

Fingo staff continue to provide excellent service for seemless transfer of lease agreements and timely communication on any car lease related questions.

August 13, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Frank for your review!

Rated 5 out of 5 stars

Fingo has a dream team

Fingo was a dream to deal with. Everyone was very professional and was easy to communciate with. They were always contacatable via phone or email. Julie was the best, she always checked in throughout the process and made sure we were comfortable at each stage. Would definitley recommend Fingo.

August 13, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We hope that you enjoy your new vehicle.

Rated 5 out of 5 stars

Exceptional Service from FINGO

Nick from FINGO made the novated lease process incredibly smooth and hassle-free. He explained everything clearly, gave us great options, and when the first dealer didn’t work out, he went above and beyond to find a better deal with even better pricing. FINGO handled everything from start to finish—I’d definitely recommend them to anyone looking for novated leasing or car finance.

August 18, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review! We are so glad that you had such a smooth and hassle-free experience.

Rated 5 out of 5 stars

Fast professional service

My novated lease purchase and setup went very smoothly and quickly. Excellent professional service from Gehan and Dina, both explained the process very clearly and answered any questions I had. The result was a novated lease package that was tailored to best suit my purchase. Highly recommend Fingo for novated leasing.

August 13, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Maurice, Thank you for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

From the first enquiry and every…

From the first enquiry and every interaction following, Fingo have been amazing to work with. I highly recommend the services of Johmel, if you get the opportunity work with this star you are very good hands. He is extrenely helpful, knowledgeable and personable.

August 18, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Kate, we are so happy that you had such an amazing experience. Thank you for your review.

Rated 5 out of 5 stars

I had a great experience buying my new…

I had a great experience buying my new car. Wes was happy to send through heaps of quotes so I could see what worked within my budget.
Once I’d decided on a car, Wes and Alistair took care of the whole thing and but the process really easy.
Thanks to the whole Fingo team!

August 15, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Patrick, what a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Outstanding Service from Fingo – Highly Recommended

I recently completed a Novated Lease through Fingo, and I couldn't be happier with the experience.

From the very beginning, both Alister and Nick were professional, clear, and incredibly helpful. Nick kept me well-informed throughout the process, always following up promptly and making sure I had everything I needed.
The whole process was smooth, transparent, and stress-free — which is exactly what you want when dealing with finance and vehicle arrangements.

Huge thanks to both Alister and Nick for making this such a positive experience. If you're considering a Novated Lease, I highly recommend reaching out to the team at Fingo.

August 15, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so glad that you were so happy with your experience! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Fingo - excellent leasing company

First time leasing car and Wes & Alistair from Fingo were excellent. Prompt response and smooth process from them made 1st time leasing very pleasant. Highly recommend them for a novated leasing.

August 4, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such wonderful review. We are so happy that you had such a pleasant experience.

Rated 5 out of 5 stars

Quick response

Quick response, good friendly service, easy to deal with

August 7, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

This is my second lease with Fingo

This is my second lease with Fingo. Veronica and the team made the process easy.

August 13, 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Rod, Thank you so much for your review and Thank you so much for being a loyal customer!

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