The firesafe box we ordered to comply with Health & Safety requirements. Every workplace should have one of these to store highly flammable substances or liquids as they should not be in the COSHH cup... See more
Company replied
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The product is excellent although I hope I don’t have to use it!! I was impressed by the website and the easy method of purchasing. Delivery was also quick and careful. This company is to be regarde... See more
Company replied
Emily helped us get a specific tailor made delivery on the weekend for some quality small plant spill control mats called PlantNappy. Thanks
Company replied
Ordered grips for steps that had sharp, uneven edges and had delivery within a few days. The product is easily cut to fit the steps, is made of a strong material that should be resilient, and it has... See more
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Company details
Written by the company
Fire and Safety Centre (a trading name of Right Action Ltd) is a product division of Right Action, which offers comprehensive product and service solutions for the fire protection, safety and security of life and property in the workplace, at home and at leisure.
Contact info
15 Atkinsons Way, Foxhills Industrial Estate, DN15 8QJ, Scunthorpe, United Kingdom
- 01724 281044
- sales@fireandsafetycentre.co.uk
- fireandsafetycentre.co.uk
4.9
Excellent
858 reviews
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Would recommend
I have been using this companies for a number of years, they have always supplied good products and very quick delivery. Easy to order from
March 6, 2025
Unprompted review
Good quality, effective flood protection
The flood protection equipment I bought was very good quality, effective and delivered quickly by a reliable courier. Couldn't ask for more!
December 16, 2024
The assessor was very knowledgeable and…
The assessor was very knowledgeable and fair in his assessment and advice
November 22, 2024
A little disappointing to say the…
A little disappointing to say the least, this is the first time i have purchased from this company a test purchase and I'm afraid they have failed to deliver. I still have not got the product as the delivery date was scheduled for the 25th Nov, i had to make contact to find out when the product will arrive, to my shock initial the person on the other end of the call told me the item was delivered, certainly isn't the case. I got a call back, to say the delivery is direct from supplier and that it would be dispatched on Friday 29th Nov and i should receive it on Monday 2nd Dec. For urgent orders like this moving forward i will not order from Fire & Safety Centre.
November 22, 2024
Reply from Fire and Safety Centre
Good Afternoon,
Thank you for your review, we appreciate your feedback and will use to ensure we improve our processes going forward.
I have contacted the manufacturer who sends this item out directly from their warehouse and they have informed me this is due to be delivered to you tomorrow via DX Freight, the lead time on this item is typically 3 - 5 working days however sometimes unexpected delays can occur and we can only apologise for any inconveniences this may cause.
Do not hesitate to contact me if you would like to discuss this further or have any questions
Kind Regards,
Emily Comerford
Fire and Safety Centre
great customer service
Emily's customer service has been really helpful and has remedied our issues.
October 18, 2024
Reply from Fire and Safety Centre
Hi Sian
Apologies for the item being delayed, unfortunately we were advised delivery on the date we originally acknowledged to you but we were then let down by our manufacturer twice due to the container being delayed and the first we knew of the delay was when you contacted us to say the order was not received.
Now we are aware of the delays and that the manufacturer is not reliable at updating us on any date changes we will be able to keep a closer eye on the delivery date to make sure it doesn't get delayed any further and we will aim to keep you as updated as possible,
Once again sincere apologies for the delay and following our telephone call, we have been able to agree an alternative model which will be despatched out today for you,
Any further concerns do not hesitate to contact me,
Kind Regards
Emily Comerford
Fast and reliable service
Fast and reliable service. Quick postage with all correct items delivered (it was a pretty large order). Received exactly what was expected, hassle free.
Thank you
September 9, 2024
I needed a plant nappy in a hurry
I needed a plant nappy in a hurry, i spoke to Emily who answered all my questions and couldn't do enough to help, it arrived on time, a credit to 'Fire and Safety Centre'.
September 10, 2024
Outstanding service.
Clear website, easy to find and order products. Efficient in processing order and in its swift delivery. Outstanding service.
September 9, 2024
Plant nappy
Easy to purchase and quick delivery of a good quality product, (plant nappy)
August 22, 2024
Good customer service.,
July 24, 2024
Excellent purchase experience
Easy shopping experience with prompt delivery and prompt response when asked
May 28, 2024
Good product and prompt delivery.
March 12, 2024
Broken glass when it arrived
December 6, 2023
Reply from Fire and Safety Centre
Thank you for your review, and apologies the glass arrived damaged. As agreed via email we will get a replacement sent out to you ASAP so this can be resolved.
Any further issues please do not hesitate to contact us and we will be happy to help,
Once again apologies for any inconveniences this has caused,
Kind Regards,
Emily Thackeray.
Good quality product and good value for…
Good quality product and good value for money. Product arrived earlier than expected
November 6, 2023
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