The firesafe box we ordered to comply with Health & Safety requirements. Every workplace should have one of these to store highly flammable substances or liquids as they should not be in the COSHH cup... See more
Company replied
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The product is excellent although I hope I don’t have to use it!! I was impressed by the website and the easy method of purchasing. Delivery was also quick and careful. This company is to be regarde... See more
Company replied
Emily helped us get a specific tailor made delivery on the weekend for some quality small plant spill control mats called PlantNappy. Thanks
Company replied
Ordered grips for steps that had sharp, uneven edges and had delivery within a few days. The product is easily cut to fit the steps, is made of a strong material that should be resilient, and it has... See more
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Company details
Written by the company
Fire and Safety Centre (a trading name of Right Action Ltd) is a product division of Right Action, which offers comprehensive product and service solutions for the fire protection, safety and security of life and property in the workplace, at home and at leisure.
Contact info
15 Atkinsons Way, Foxhills Industrial Estate, DN15 8QJ, Scunthorpe, United Kingdom
- 01724 281044
- sales@fireandsafetycentre.co.uk
- fireandsafetycentre.co.uk
4.9
Excellent
858 reviews
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Good service
February 16, 2022
Ordered a cash tin that arrived broken
Ordered a cash tin that arrived broken, there was no protection in the package at all. very disappointed
February 8, 2022
Reply from Fire and Safety Centre
Good Afternoon,
Thank you for your feedback, and we are sorry to hear that your item has arrived damaged, we would be very happy to provide a replacement item to you or alternatively if you are not happy with the quality of the product we can look at either an alternative item or sending you a refund for the goods, if you can respond back to me to let me know how we can resolve the issue we will action this as quickly as we can for you,
Once again apologies that the product you received arrived damaged, If there are any further problems or queries with any product or service matters in the future do not hesitate to contact us directly.
Kind Regards
Emily Thackeray
Very happy
Delivery was a bit slow (for unexplained reasons) but we got what we wanted at a very reasonable price. Very happy.
February 8, 2022
love this company
January 21, 2022
Been waiting over a week and still not…
Been waiting over a week and still not received it. Not ideal.
January 21, 2022
Reply from Fire and Safety Centre
At Fire and Safety Centre we appreciate all feedback we receive and I must apologise for the delay with your delivery. Unfortunately in this case the item you ordered is sent direct from our manufacturer who are currently out of stock and we were not made aware of this at the time you placed your order. Following on from our emails regarding this i have managed to source you an alternative item that is in stock but on this occasion you have decided to wait for the original product to come back into stock.
Once again apologies for the delivery service you received, i will keep a close eye on the progress of the order going forward whilst we wait for the item to arrive back into stock and keep you updated on any changes. If there are any problems or queries with any product or service matters in the future do not hesitate to contact us directly.
Kind Regards
Emily Thackeray
Product is ideal for my purpose.
Product is ideal for my purpose.
Good and speedy customer service
January 19, 2022
Excellent speedy service
January 19, 2022
Emily who handled our order was…
Emily who handled our order was extremely helpful in dealing with our delivery requirement of white deicing salt.
Unfortunately, delivery company sent a 7.5 MT truck which could not come up our drive and left the 1000 KG bag at the gate.
I complained to Emily as our cars could not come up the drive so She immediately arranged to move the bag back to delivery depot within 2 hours.
Service was provided with smile all the way ☺
Firoz Patel
December 13, 2021
The alleged 'purchase' was a fraudulent…
I failed to recognise the transaction on my statement, reported it as fraudulant! Then I discovered what it referred to and all was well, the supplier was quick to deliver and the goods were excellent.
December 1, 2021
Reply from Fire and Safety Centre
Good Afternoon
Further to our telephone conversation we have now worked out this was a genuine purchase.
Apologies for the confusion with our company name not being recognized,
Kind Regards
Emily Thackeray.
Just a great service
Just a great service. Customer contact, packaging and delivery were all fine.
November 23, 2021
Order arrived promptly and was exactly…
Order arrived promptly and was exactly as expected
November 15, 2021
Brilliant service
Brilliant service with realistic delivery times and kept well informed. Would definetley recommend a d will use again
November 10, 2021
Quick delivery and good value for money.
October 14, 2021
Poor communication, 6 weeks to get item.
Ordered item on the 13th August . No delivery or an update on the delivery by the 1st September. Emailed company & was told item would not be available until w/c 20th September.
No information at time of order to say the item was out of stock, the company had to be contacted for an update & then 6 weeks to get item. All pretty poor.
October 12, 2021
Reply from Fire and Safety Centre
Thank you for your review, all feedback is appreciated by ourselves to ensure we are providing our customers with the best service possible,
Unfortunately on the product you ordered the lead time is 6 - 8 weeks which is detailed under the product description on the website. This is our brand new upgraded website which we recently launched and at present we are working with our website developers to change the in stock tick on non stock items and finding a way to make the lead time more noticeable,
We sincerely apologise for the inconveniences this may have caused,
Kind Regards,
Emily Thackeray
Great value compared to other retailers…
Great value compared to other retailers and speedy delivery
July 15, 2021
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