Fireboltt Reviews 35

DEC 1 TILL DEC 18 - NO RESOLUTION - 18 DAYS TAT - EMAIL CHASERS
DEC 19 - PICKUP ARRANGED AND PICKED UP SUCCESSFULLY ON SAME DAY BY SHADOWFAX
DEC 20 - DEC 30 - EMAIL CHASERS - 10 DAYS TAT
DEC 30 - JAN 1 - NEW YEAR - UNDERSTOOD
JAN 1 - JAN 14 - EMAIL FOLLOWUPS
JAN 14 - ASK ME TO WAIT FOR MORE 7-10 DAYS, REFUND DENIED !!
JAN 21 - WHERE ARE WE WITH REPLACEMENT ??? NO IDEA !!

Pathetic customer service. I have purchased this on 11th November but right POD has stopped working, raised ticket on website ticket id – 4246230 but no one contacted. Tried to call all the numbers mentioned everywhere but only IVR prompt is there. Never seen such pathetic service with anyone else. Please replace or refund

Worst service ever i purchased fireboltt diamond luxury stainless steel watch within 2 weeks it's battery starts draining fast i complained them on their website but they never responded it. I tried 6-7 times but their poor service shows there reality

I dont even want to give that one star but had to. This is the worst company worst than a chor bazaar worst than any other scammers out there. They are just here to take our hard earned money in return for the cheapest most shittiest watches out there. My watch didn't even work for a month and my display started showing flicker. Registered my complaint on their website and having the worst website they were not able to generate ticket. Had to apply it for days but after a month I was able to register my complaint. These people didn't even look into my matter within those 15 days hence has to lodge a consumer complaint againts the conpnay for their poor service. They received legal notice from the authority but still didn't look into my matter. After 2 whole month they contacted me stating they will replace my watch and are initiating for delivery and I even cross checked my address with them for the same. After waiting for 20 whole days my product didn't arrive and the issues was that my address was wrong and not in existence!!. Just agree y'all didn't want to give me the product. Now I'm initiating furture legal procedure. I want to goodam sue them for this

Watch stopped working after 6 months. They refused to repair even though still under warranty. Don't buy.

Main issue service. Customer care not support.

Fire bolt company providing very poor service I want to chnge my watch but they take my watch before 20 days but now it get so frustrated they ask me every time to give them 3-4 days more they tel me this from 20 days and their is no person of fire bolt if we want to talk with them fire bolts ai always ask with us

very lovely watch firebolt asphalt model thank you firebolt

Firebolt Call pro max is the best purchase I made for my dad.

**Firebolt – The Worst Company Ever**

I purchased a Firebolt Cobra, and after 1 year (right after the warranty ended), the display went blank, even though it still connects to the app. I reached out to Firebolt via email and phone but got no response at all. I was even willing to pay for repair service, but they didn’t care to help.

Then, I received a Firebolt Expedition as a gift from friends. After just 6 months, the same issue happened – the display went blank. So, I started the warranty claim process. First, they asked for a video, then a photo – this took around 10 days to process. After that, they initiated a return, and the whole process took over 7 days to get to their service center. Then, 7 days for service, and 7 more days for delivery. In total, I waited over a month for the watch to be returned.

To make matters worse, I sent in a black watch for service and got back a creamy white one. I replied to their email and was told to raise a new support ticket. Now, it’s been 15 days of chatting with them, and they claim it’s their policy to send any color or type of watch they want as a replacement. It’s been almost two months, and I'm still stuck in endless chats with their support, who never pick up the phone.

I will be filing a consumer complaint. Anyone dealing with Firebolt's terrible customer service, please consider taking legal action. This company has the worst customer support, and their service is unacceptable. I regret ever buying from them.

DO NOT BUY FROM FIRE-BOLTT! 🚫 This brand is a SCAM! I ordered a Grey smartwatch, but they sent a Blue one without my consent and have been IGNORING my complaint for 2+ months! 😡

🔥 No proper customer support – Just robots replying! 🤖
🔥 Their helpline NEVER works – Always busy! 📵
🔥 Fake policies to avoid responsibility! 🚮

Even after filing a National Consumer Helpline complaint (#6685804), Fire-Boltt refuses to act! Stay FAR AWAY from this FRAUD company! 🚨

The company does not have a proper customer support to call. Neither they provide any help or assistance on email. The products they sell and not up to the mark and does not work as expected. When informed about this they deny the facts. They do not follow proper warranty standards as mentioned in their own website.

This company is full of cheaters and scammers, don't go for any of their products.

Worst product I ever bought. I will never use fire bolt product or will not recommend any one to purchase fire bolt product
the customer service is absolutely useless

Dear Valued Customer,

Greetings of the day!!

Thank you for contacting Fire-Boltt.
I hope this message finds you well. I wanted to reach out to you regarding the replacement request you recently submitted for your ticket #[ 3555226 ]. After a thorough review, we regret to inform you that your request has been denied in accordance with our company's policies.

Upon examining the product you received, we found that it possesses equivalent or even superior features to the originally requested replacement. Our team is committed to ensuring that our customers receive the highest quality products, and we take product quality and customer satisfaction very seriously.

We understand that occasionally, there may be some confusion or concerns about the product received. If you have any questions about the product, its features, or need assistance in using it effectively, please do not hesitate to reach out to our customer support team. They are well-equipped to provide guidance and address any queries or issues you may have.

We value your business and are here to assist you with any product-related concerns you may have. Your satisfaction is of utmost importance to us, and we are dedicated to ensuring that you have a positive experience with our products.

If you still believe that a replacement is necessary, we kindly ask you to provide specific details or reasons for the request, and our team will be more than willing to reevaluate your case. You can reach out to our customer support team at infocare at boltt.com or 022-69846666 to further discuss your concerns.

Once again, we appreciate your business and are here to assist you in any way we can. Please feel free to contact us at your convenience, and we will do our best to resolve any remaining issues to your satisfaction.

Thank you for your understanding, and we look forward to the opportunity to address your concerns promptly.

Warm Regards,
vikas s
Team Boltt

This is a good watch and many more things, good company

Good user experience
Nice battery backup
High brightness
Fast toch response
Customized wallpaper

Greatest experience in firebolt watch

My experience with Firebott's customer support has been nothing short of a disaster. After receiving the wrong product color, I immediately contacted their support team to resolve the issue. Shockingly, I received no response at all. To make matters worse, the support ticket I raised was automatically closed after one day, without any communication or resolution from their side.

It’s appalling that a company would treat its customers with such disregard. This lack of professionalism and care is unacceptable. I would strongly advise against doing business with Firebott. If you value your time, money, and sanity, avoid this company at all costs.

And my order number is #2024253056774

Worst product I ever bought. I will never use fire bolt product or will not recommend any one to purchase fire boltt product
Instead go for noise product which is quite less in price aslo products are good in comparison of fire boltt .. I purchase a fire bolt watch and now it is not even charging properly also o cannot switch on the Watch . Also they don't have any service center .
Worst products with Worst customer service

good watch type firebolt destiny classy look

Very good website and fire boltt watch is too good