Firebrand Training Reviews 

2,501
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert instructors for their exceptional industry knowledge, engaging teaching style, and constant dedication to helping students achieve their professional goals. Reviewers emphasize that the supportive environment and personal guidance provided throughout the sessions make complex concepts much easier to understand. Consumers also highlight that the training sessions are exceptionally well-structured, highly interactive, and packed with valuable practical exercises and discussions. Participants note that the comprehensive exam preparation, engaging learning materials, and effective revision options successfully equip everyone to successfully pass their certification tests with confidence.

What people talk about most

Staff

Customers had positive experiences with staff, frequently noting that instructors and mentors are... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how well-structured sessions,... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the comprehensive... See more

Service

Consumers find service to be positive, highlighting how reviewers successfully passed exams and mastered... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great and relevant TOGAF Enterprise Architecture Combined 10th editon course. Excellent given by instructor Dr. Fayed. High pace and focus works well for this topic.

Rated 5 out of 5 stars

Perran James is an outstanding mentor! I’ve just completed my Level 4 Network Engineer Apprenticeship after two years - and passed! His willingness to understand, guide, and push you in the ri... See more

Rated 5 out of 5 stars

Big thanks to Dr.Fayed for amazing course TOGAF Enterprise Architecture Combined 10th Edition. Well explained, full of practical exercises and challenges which kept the audience involved. The course... See more

Rated 5 out of 5 stars

I did the TOGAF® Enterprise Architecture Combined 10th Edition this week and was surprised by how many topics we covered and learned in such a short amount of time. With no real preparation from my... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Business School
  4. Career and Education Provider
  5. Computer Support and Service Company
  6. Educational Testing Service
  7. Technical School

Written by the company

We specialise in accelerated courses that help you become competent, confident, and certified fast. Accelerated courses in Cybersecurity, AI, Data, Project Management, GRC, Cloud & more from the top vendors in the world, including Microsoft, ISC2, AWS, Cisco, CompTIA, TOGAF, ISO & ISACA. Train onsite, online, or in the centre of major UK cities. Find out more at https://firebrand.training/uk

Firebrand OIL

Written by the company

Introducing Online Instructor-Led courses
We have launched an Online Instructor-Led option to all of our courses - meaning you can now achieve your certification as if you were in a classroom. Get certified in record time, from the comfort of your home - Firebrand style. About Online courses: https://firebrand.training/uk/online-instructor-led-training

Certification Guarantee

Pass first time or train again free

In the unlikely event that you don't pass your exam first time, the Firebrand Certification Guarantee means you can train again for free if you don't pass. You can sit the same course as many times as required for 12 months, paying only for exam fees, accommodation and incidental costs.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,501)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Data Protection Course

I really found the Data Protection course really helpful to improve my knowledge and skills. Great tutor and also liked learning at Wyboston Lakes in an immersive experience with colleagues from different companies across the UK

June 15, 2025
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Reply from Firebrand Training

Hi!

Thank you for your feedback! We’re glad to hear the Data Protection course helped enhance your knowledge and skills. It’s lovely to hear that you enjoyed the instructor's teaching and found the immersive learning experience at Wyboston Lakes valuable.

Kind Regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Fabulous from start to finish...

The whole experience was fantastic from the outset from staff welcome in the training centre on day 1 to the best Firebrand trainer ever throughout the week! The one team approach made the learning centre a fantastic place to absorb challenging, technical information at a fast pace. The trainer was the best trainer I have ever had who presented a range of course and independent, related course material will accompany me in my daily workplace duties. What a bargain! The fact that the training centre staff were always on hand to support the trainer and the trainees was great to see and experience. I really want to return for my next course asap

June 2, 2025
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Reply from Firebrand Training

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that from the very first day, our team made you feel welcome and supported and that our trainer stood out as the best and was able to present challenging material in an engaging and effective way.
We’re proud of our one-team approach, which creates a supportive learning environment where delegates can absorb technical content quickly and confidently.
We look forward to welcoming you back soon for your next course!

Kind Regards
Glenn Hutchinson
Customer Experience Manager

Rated 4 out of 5 stars

Well organized and full of content

Teacher was very patient and prepared. The online experience was positive. The material though is only digital and that can be limiting for studying.

May 28, 2025
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Reply from Firebrand Training

Hi!

Thank you! We’re glad you found the teacher patient and well-prepared, and that your online experience was positive.

We use digital materials as part of our commitment to environmental sustainability, but we appreciate your feedback and will explore ways to support different study preferences

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 4 out of 5 stars

Very practical and hands on

Very practical and hands on. If helpful I can’t tell because I didn’t have the exam yet.

Very long days. Each day about 10 hours.

June 2, 2025
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Reply from Firebrand Training

Hi!

Thanks for sharing your experience! Intensive training often means long days, but we hope it prepares you well for the exam.

We are glad that you found the training practical and hands -on

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

CISMP .The course work was delivered…

The course work was delivered meticulously and it was very engaging for me.I passed my CISMP certification exam and got hands on experience for career growth.Kudos!

May 22, 2025
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Reply from Firebrand Training

Hi!

Congratulations on passing! We’re thrilled the course was engaging and helpful for your career.

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 3 out of 5 stars

Broad overview, needed pointed guidance

The training provided a broad overview of the subject matter. There was simply too much content for a single day. We were given a false sense of security with the simplicity of the questions posed by the trainer. After completing the training, I intensively studied for 2 weeks. I'm not sure it was worth spending the money on a Trainer.

May 22, 2025
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Reply from Firebrand Training

Hi!

Thank you for sharing your experience. We understand the importance of thorough preparation and will consider your feedback to enhance future sessions

Kind Regards
Glenn Hutchinson
Customer Experience manager

Rated 3 out of 5 stars

Training

I felt that the CEGIT training should have been over a longer period. I feel this should be spread over a week or 2. Long days and to tired to study/revise. I also felt pressured to take my exam at the end of the training. It all felt a bit to much.

Lovely surrounding and staff were really friendly and helpful.

May 1, 2025
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Reply from Firebrand Training

Hi!

Thank you for your honest feedback.

We understand that the intensive schedule can be challenging. We’ll consider ways to improve pacing and reduce pressure around exam timing. It’s great to hear you found our staff friendly and helpful.

We value your input and hope to see you on a future course.

Kind Regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Good use of real experience

The material while dry was delivery well with real life examples bringing it to life

June 8, 2025
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Reply from Firebrand Training

Hi!

Thanks for sharing! We’re happy the practical examples enhanced your learning experience

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Great course

Great course, great instructor (who I'm not allowed to name)

May 5, 2025
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Reply from Firebrand Training

Hi!

We appreciate your feedback and are happy the instructor made a positive impact

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Jade is the best!

I think Jade is absolutely amazing at what she does and makes my time with Firebrand very enjoyable.

July 7, 2025
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Reply from Firebrand Training

Hi!

Thanks for sharing! We agree — Jade is amazing and we’re lucky to have her

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Good experience overall

Good experience overall

Teacher was very authentic and personally driven by the topics. Interesting insights were shared throughout the schooling. Accomodation was also nice, good food and spa. Maybe the rooms could've been more tidy.

June 9, 2025
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Reply from Firebrand Training

Hi!

It’s great to hear you enjoyed the teaching and amenities. We appreciate the feedback on room cleanliness and will address it.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Service delivery was really good and…

Service delivery was really good and response from questions asked. The tutor was really good too.

May 20, 2025
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Reply from Firebrand Training

Hi!

That's great, we are glad you found the course so helpful.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Really good experience

Really good experience - would use again

June 13, 2025
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Reply from Firebrand Training

Hi,

Thanks for the great feedback! We would love to have you train with us again

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Quality of Course Delivery

The teaching sessions were thorough and effective

May 6, 2025
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Reply from Firebrand Training

Hi!

Thank you! We are glad you found the sessions thorough and effective

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 3 out of 5 stars

Courses had no hands on quizzes paper…

Courses had no hands on quizzes paper works etc. Instructor only read materials.

June 16, 2025
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Reply from Firebrand Training

Hi!

We appreciate your input and will look to incorporate more hands-on activities and interactive materials.

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 3 out of 5 stars

Long waiting times for dinner.

Long waiting times for dinner.
Hotel staff trainees?
Excellent course leader.
Good course material.

May 14, 2025
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Reply from Firebrand Training

Hi!

We appreciate your comments and are happy the course met your expectations.

We will address the dinner wait times and service.

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 2 out of 5 stars

To much for 4 days to get your…

To much for 4 days to get your certificate. To intense not enough time to study. 8 hours training with 1 hour luch and than you should study min 4 hours

June 23, 2025
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Reply from Firebrand Training

Hi!

We appreciate you sharing your experience. We recognize the training is intensive and will look into ways to better support study time during the course

if you wish to discuss your experience further, please contact us at open@firebrandtraining.com

Kind Regards
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Go for it

The team at Firebrand will always go the extra mile to accommodate your needs, and the training, hotel, food, resources and lecturers are great.

May 28, 2025
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Reply from Firebrand Training

Hi!

We appreciate your kind words! It’s great to know our team and facilities have made a positive impact.

Kind regards
Glenn Hutchinson
Customer Experience Manager

Rated 1 out of 5 stars

Very bad

Very intense training and not good trainer

June 2, 2025
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Reply from Firebrand Training

Hi!

Thank you for your honest feedback. We’re sorry to hear the training felt intense and didn’t meet your expectations. We appreciate your input as we continuously strive to improve.

If you wish to discuss this further please contact open@firebrandtraining.com

Kind Regards,
Glenn Hutchinson
Customer Experience Manager

Rated 5 out of 5 stars

Firebrand Review

What made my experience great was the combination of Firebrand’s focused, intensive training approach and the supportive environment they provide. The residential format was especially helpful, as being in a distraction-free setting allowed me to fully engage with the course content and stay on track.

A key highlight for me was the support I received from my mentor, Perran James. He was incredibly helpful and understanding during a tough time I was going through personally. His guidance, patience, and encouragement made a difference and helped me stay motivated throughout the course.

Firebrand is doing a great job overall. If there's one area for improvement, it would be offering a bit more flexibility with course dates. That said, I’m very satisfied with the experience and would consider them again for future training.

June 27, 2025
Unprompted review
Firebrand Training logo

Reply from Firebrand Training

Good morning,

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that our format created the right environment for you to fully engage and succeed.

We're especially pleased to hear how much of a positive impact Perran had on your experience. We'll be sure to pass on your kind words and I am sure he’ll be delighted to know his support made such a meaningful difference during a challenging time.

We also really appreciate your constructive feedback regarding course date flexibility. It's something we're actively reviewing to ensure we can better accommodate a variety of schedules in the future.

Thank you once again for your recommendation and for choosing Firebrand. We’d be delighted to support you again on your future learning journey.

Kind regards
Glenn Hutchinson
Customer Experience Manager

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