Fired Earth - Bristol Reviews 6

TrustScore 4 out of 5

4.1

65A Whiteladies Road (On Aberdeen Road), Clifton, BS8 2LY Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great team, really helpful with choosing bathroom tiles for my new house. I had an idea of colours and the store had so many gorgeous tiles to choose from, the staff made the process super easy, they... See more

Company replied

Rated 5 out of 5 stars

Good experience and quality tiles. We only wanted a very small order. Called the branch and they were able to order, and take payment remotely. Good contact, and seemed happy to help. Tiles look great... See more

Company replied

Rated 5 out of 5 stars

Eve, from the Bristol store helped me immensely with my bathroom order via phone and email. She was very friendly and was very quick to respond to any query. I also appreciated her recommendations and... See more

Company replied

Rated 4 out of 5 stars

Excellent team in store. A little bit of a faff adding something to our order after we needed to change it but all worked out in the end. A friendly team.

Company replied


Company details

  1. Tile Store
  2. Bathroom Supply Store
  3. Flooring Store

Written by the company

The company began in an Oxfordshire farmyard in the early 1980s, selling terracotta floor tiles at a time when they were relatively unknown by the British public and weren’t available in tile shops. They proved hugely popular, and we opened a small London showroom selling just six different tiles. Customers began requesting glazed wall tiles to complement their terracotta floors and we sourced a small selection of other glazed tiles and put together a brochure covering our entire offering. By the mid 1990s, the company had grown from its humble beginnings on an Oxfordshire farm to having a number of showrooms in London and across the country. Today, we have 26 showrooms in the UK and expect to add two more in the coming year, including a brand-new destination store on New Kings Road in London. Our aim has always been to offer products produced with authenticity, creativity and style, and where possible both handmade and produced as close to home as we can manage. The UK Ceramics Industry has a long tradition and it is one we are keen to support. Having said that, where we spot a tile on our travels that is too beautiful to resist, we do of course secure it exclusively for our customers, many of whom are second generation fans of Fired Earth and its products. Decorating and design have become entrenched in the national mind not just as the preserve of the super wealthy, but as a way to create homes for ourselves and our families that reflect how we like to live today. At Fired Earth we like to think that although it may not be every day our customers choose to redecorate (although our paint does allow for just that level of obsession), we have identified the right looks and styles that feel perfect no matter what the style or age of property. Our website has grown too and now offers almost all of our collections to browse and buy online and shows stunning room sets and great design ideas to help inspire you.


Contact info

  • 65A Whiteladies Road (On Aberdeen Road), Clifton, BS8 2LY, Bristol, United Kingdom

  • 0117 973 7400

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great team

Great team, really helpful with choosing bathroom tiles for my new house. I had an idea of colours and the store had so many gorgeous tiles to choose from, the staff made the process super easy, they really did go above and beyond to help!

September 20, 2025
Unprompted review
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Thank you so much for writing a kind review.
We are so pleased to hear that our lovely Bristol showroom made the process so smooth for you and really went above and beyond - that is so lovely to hear. We hope you enjoy your new bathroom in your new home. We hope to see you again soon.

Rated 5 out of 5 stars

Good experience and quality tiles

Good experience and quality tiles. We only wanted a very small order. Called the branch and they were able to order, and take payment remotely. Good contact, and seemed happy to help. Tiles look great and seem to be good quality. No issues and would use again

August 18, 2025
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Thank you for your kind review Nick. We are happy to hear it was a smooth service and that you like your tiles.

Rated 5 out of 5 stars

Eve is a credit to the company

Eve, from the Bristol store helped me immensely with my bathroom order via phone and email. She was very friendly and was very quick to respond to any query. I also appreciated her recommendations and her thoroughness. . I would definitely purchase again from Fired Earth especially if it was Eve on the other end of the phone.

July 12, 2025
Unprompted review
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Good Morning, Thank you for taking the time to leave a lovely review. We are happy to hear that Bristol were so helpful and will pas on your comments.

Rated 4 out of 5 stars

Excellent team in store

Excellent team in store. A little bit of a faff adding something to our order after we needed to change it but all worked out in the end. A friendly team.

April 28, 2025
Unprompted review
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great selection of tiles

Great selection of tiles and samples sent quickly. Order arrived well packed and undamaged. The tiles look fantastic in my kitchen.

April 1, 2025
Unprompted review
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Hi Cherry, Thank you for taking the time to write a review. Your comments will be passed onto the Showroom. We are happy to hear the tiles look fantastic. Please keep us in mind for your next project.

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.

February 22, 2025
Fired Earth - Bristol logo

Reply from Fired Earth - Bristol

Hi Kate, Thank you for your kind review. We look forward to seeing you again soon :)

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