Fired Earth - Edinburgh Reviews 7

TrustScore 4.5 out of 5

4.3

29 Castle Street, Lothian, EH2 3DN Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Updated 2 bathrooms and used Fired Earth tiles in both. Love the products, they were ideal for a period property. I attended Fired Earth in Edinburgh where the staff could not have been more helpful.... See more

Company replied

Rated 5 out of 5 stars

Tiles are perfect for my new kitchen and they were being sold off cheaper as end of line, bonus. Would definitely look again for future projects.

Company replied

Rated 5 out of 5 stars

Great service, very helpful staff at the Edinburgh branch, the tiles are spot on.

Company replied


Company details

  1. Tile Store
  2. Bathroom Supply Store
  3. Flooring Store

Written by the company

The company began in an Oxfordshire farmyard in the early 1980s, selling terracotta floor tiles at a time when they were relatively unknown by the British public and weren’t available in tile shops. They proved hugely popular, and we opened a small London showroom selling just six different tiles. Customers began requesting glazed wall tiles to complement their terracotta floors and we sourced a small selection of other glazed tiles and put together a brochure covering our entire offering. By the mid 1990s, the company had grown from its humble beginnings on an Oxfordshire farm to having a number of showrooms in London and across the country. Today, we have 26 showrooms in the UK and expect to add two more in the coming year, including a brand-new destination store on New Kings Road in London. Our aim has always been to offer products produced with authenticity, creativity and style, and where possible both handmade and produced as close to home as we can manage. The UK Ceramics Industry has a long tradition and it is one we are keen to support. Having said that, where we spot a tile on our travels that is too beautiful to resist, we do of course secure it exclusively for our customers, many of whom are second generation fans of Fired Earth and its products. Decorating and design have become entrenched in the national mind not just as the preserve of the super wealthy, but as a way to create homes for ourselves and our families that reflect how we like to live today. At Fired Earth we like to think that although it may not be every day our customers choose to redecorate (although our paint does allow for just that level of obsession), we have identified the right looks and styles that feel perfect no matter what the style or age of property. Our website has grown too and now offers almost all of our collections to browse and buy online and shows stunning room sets and great design ideas to help inspire you.


Contact info

  • 29 Castle Street, Lothian, EH2 3DN, Edinburgh, United Kingdom

  • 0131 220 2611

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Updated 2 bathrooms and used Fired…

Updated 2 bathrooms and used Fired Earth tiles in both. Love the products, they were ideal for a period property. I attended Fired Earth in Edinburgh where the staff could not have been more helpful. Would definitely recommend going in to the store rather than buy on line. Also got loads of paint from them too. Catherine

July 4, 2025
Unprompted review
Fired Earth - Edinburgh logo

Reply from Fired Earth - Edinburgh

Thank you Catherine for your review. Your kind comments have been passed onto our Edinburgh Showroom as well as the management team. We look forward to seeing you in our Showroom again soon.

Rated 5 out of 5 stars

Always a lovely service from Fired…

Always a lovely service from Fired Earth and always tiles I love.

March 27, 2025
Fired Earth - Edinburgh logo

Reply from Fired Earth - Edinburgh

Hi Lucy, Thank you so much for the lovely review. Its always so nice to hear that customers are happy with the service.

Rated 5 out of 5 stars

Glass tile for bar area in kitchen

Tiles are perfect for my new kitchen and they were being sold off cheaper as end of line, bonus. Would definitely look again for future projects.

August 1, 2024
Fired Earth - Edinburgh logo

Reply from Fired Earth - Edinburgh

Thank you for your review Karen. We are really please that you love your tiles.

Rated 5 out of 5 stars

Great service

Great service, very helpful staff at the Edinburgh branch, the tiles are spot on.

January 10, 2025
Fired Earth - Edinburgh logo

Reply from Fired Earth - Edinburgh

Thank you for leaving a kind review. We are happy that you love your tiles.

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