Great little chainsaw, only issue was a part in the box that had nil instructions on its place in putting together the chainsaw. Emailed firefly, no response, a little bit of research and I found whe... See more
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The light stopped working after about a month, I contacted Firefly and they haven't responded in several weeks. Pretty terrible customer service, pretty awful light. Might take it to the ACCC.
Happy with time it took to get here, ordering was simple. It has been bought for a birthday present so as yet it has not been opened and tried out. Best of all, it is yellow which is my partner’s favo... See more
They are a bit bulky and don’t have any emergency switch off incase it tips over. Overall ok. It was 6 degrees outside my tent. I have a zempire 4 - 5 person air tent. It kept the tempreture down but... See more
Company details
Information provided by various external sources
FIrefly has an amazing range of camping, fishing, ute drawers, ute tool boxes, camping fridges, generators and much more. Online or instore.
Contact info
Australia
- fireflycampinggear.com.au
4.0
Great
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a hot water system only to find…
Bought a hot water system only to find out after i had already paid for it never come with a pump so requested a refund its been a week and still have not recieved my refund wont be dealing with these guys again
July 23, 2019
Unprompted review
Good buy & recomended
They are a bit bulky and don’t have any emergency switch off incase it tips over. Overall ok. It was 6 degrees outside my tent. I have a zempire 4 - 5 person air tent. It kept the tempreture down but you could still feel the cold a bit. Its start noisy but once heated up n running they are quite reasonable quite. High recomended.
July 22, 2019
Unprompted review
After ringing three times with regards…
After ringing three times with regards to the damage to my Firefly hot water system I got a response. The replacement part was to reach me by Friday 19thJuly as we were leaving on our outback trip. As this did not arrive we have had to postpone our departure. Did not receive today tomorrow will be the 23rd.
July 22, 2019
Unprompted review
Had difficulty navigating the website and getting info
Had difficulty navigating the website and products. Information was limited so I sent a request for extra which did not get a response.
July 22, 2019
Unprompted review
Fantastic online shopping site
Fantastic online shopping site. Easy to use and such great products. Very good staff service and assistance..I'm very happy with my product and the fast postage.
July 21, 2019
Unprompted review
Happy with my gas hot water system
Happy with my gas hot water system. Works a treat and just what we wanted for our camping holiday. The price was very good for the unit.
July 21, 2019
Unprompted review
The staff at Firefly Camping Gear were…
The staff at Firefly Camping Gear were very helpful and pleasant to deal with and the item I bought was dispatched very quickly.
July 16, 2019
Unprompted review
Works well but takes a little playing…
Works well but takes a little playing with to get it right.
July 15, 2019
Unprompted review
My hot water system was just what I…
My hot water system was just what I ordered. delivery was fast with no holdup.
July 15, 2019
Unprompted review
Quick delivery
July 15, 2019
Unprompted review
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