Firehouse Shirt Club Reviews 

2,557
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the t-shirts, often highlighting their cool designs and high quality. Many appreciate the exciting monthly subscription service, which frequently includes bonus items. Reviewers also commend the fast delivery and excellent customer service, noting efficiency and helpfulness. However, some customers noted specific quality issues, such as material not being heavy-duty enough, threads coming loose, or finding premium material poor. A few people also mentioned sizing limitations, wishing for tall sizes or receiving incorrect sizes.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, frequently highlighting the great quality of... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of shirts, patches,... See more

Subscription

Consumers find subscriptions to be a positive experience, with many looking forward to receiving their... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting timely and quick... See more

Service

Customers consistently note positive experiences with service, often describing it as great, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more

Rated 5 out of 5 stars

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came... See more


Company details

  1. T-Shirt Company
  2. Fire Fighters Academy
  3. Fire Station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,557)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent T-Shirt Club!

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves, makes this a fun and engaging club to belong to because it creates great conversations with other firefighters and it is something to look forward to every month! We highly recommend this club to anyone who wants really cool t-shirts!

December 29, 2025
Rated 5 out of 5 stars

Awesome gift idea for young firemen/emt's

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came with a note about the firehouse, too. Super cool idea for gifts!

December 25, 2025
Rated 5 out of 5 stars

Gave as a gift

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details about the tshirt station was an added bonus. Thank you!

December 25, 2025
Rated 2 out of 5 stars

Christmas gift.

I bought the 12 shirt gift package for my husband for Christmas. All was well until he went to redeem his “gift”. You end up getting a normal subscription and pay a ton in shipping which results in not in fact, getting 12 shirts. The description states shipping is calculated at check out so I expected my husband to be able to get 12 shirts and assumed the 525 walk 12 shirts and shipping since it is advised as such.

December 25, 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Thank you for taking the time to share this feedback. We apologize for the frustration this caused, and we understand why this was disappointing.
The issue here was related to international shipping. The 12-shirt gift package includes shipping within the 48 contiguous United States, but international shipping costs are not included and are calculated at checkout, which can significantly increase the total. Unfortunately, our system does not currently allow us to bundle international shipping into gift memberships.
Once this was brought to our attention, we offered a few options, including spacing shipments out to reduce shipping costs or issuing a refund. A refund was processed per your request.
We appreciate you bringing this to our attention and will continue working to make our gift descriptions as clear as possible going forward.

Rated 5 out of 5 stars

Love this website and idea!

I love that you send a pamphlet and a sticker with the shirt so we can read about the location! It makes it so much more exciting. The website is also super user friendly and the support is pretty quick to respond if you need help!

December 25, 2025
Rated 1 out of 5 stars

Sent the wrong size for a Christmas…

Sent the wrong size for a Christmas gift. Very disappointing. I can’t even find a way to see my original order after the person confirmed their gift and no way to contact anyone. Frustrating.

December 25, 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

We’re sorry this was frustrating and understand how disappointing that can be, especially for a Christmas gift. The gift recipient did reach out to us and we found that the incorrect size was selected during the gift redemption process. To make it right, we let them keep the original shirt to pass along to a friend and sent out a replacement in the correct size. If there’s anything else we can help with, we’re always happy to assist via email.

Rated 5 out of 5 stars

Love it!

I love shop on this website.
This shop is doing great with getting different firehouse for shirts.
My son loves his patches he gets each month.
He is currently in career center to study to become a EMT-B and Then next firefighter. He has wanted this since he was 2 years old.
Finding this company has been great so he can wear different companies.

November 26, 2025
Rated 5 out of 5 stars

Fit Perfectly

My son loves each of the shirts he's gotten from the Firehouse Shirt Club. He's 6ft and other shirts tend to shrink and then they're to short. All his Firehouse shirts fit perfectly. They are great quality shirts.

November 26, 2025
Rated 4 out of 5 stars

Long time member!

I’ve been a member of the Firehouse Shirt Club for years and I’ve really enjoyed the shirts. I often get questioned where I get them from. I really wish they offered the premium shirts in tall. Sometimes the shirts can be a little short on me and that’s the only reason I gave them 4 stars.

November 26, 2025

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