Firelink Direct Reviews 615

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Looks like all recent reviews are the same, purchased these Jan 2023, now 2 have gone faulty, constantly going off when there is no smoke or heat. The two faulty ones no longer have a flashing green l... See more

Rated 5 out of 5 stars

Alarms arrived super fast. Very easy to connect together and install. 5 stars for the buying experience and getting them set up. The alarms work when using the test remote, loud enough to be hea... See more

Rated 4 out of 5 stars

Quickly and efficiently delivered. Easy to follow instructions and the double sided stick-ons seem to work well (so far). A little fiddly to re-attach smoke and heat detector units to brackets wh... See more

Rated 1 out of 5 stars

Not impressed. Installed Firelink Direct alarms in 2022, now in 2025 one keeps beeping every few minutes, obviously no smoke and the batteries are irreplaceable. The date of expiry showing on base is... See more

Company details

  1. Fire Alarm Supplier
  2. Fire Protection Equipment Supplier
  3. Fire Protection System Supplier

About Firelink Direct

Written by the company

Firelink Direct supply wireless interlinked smoke and heat alarms to homeowners accross the UK.

Our easy to use website is particularly useful for homeowners who are purchasing alarms to comply with the updated Scottish Fire Safety Legislation.

Visit our site today and click "Get started" to get a custom quote in under 30 seconds


Contact info

3.1

Average

TrustScore 3 out of 5

615 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great idea and could save you £££

Bought the products they arrived sharp. I haven’t put them up yet as my flat is still being renovated. They look very simple to do and the double sided tape will make it very easy for me to install myself.

August 19, 2022
Rated 4 out of 5 stars

Came in good time

Came in good time. Secured baseplates with screws. Only difficulty I had was in securing the alarms to the baseplates.Interlinking easy using the remote. From a previous bad experience with another make, this was a relief.

September 28, 2022
Rated 5 out of 5 stars

Quickly received and easy to set up.

Asked a question before my purchase - answered very quickly. Order placed and that was also dealt with very promptly. Very easy to instal. Early days, but a very positive experience so far.

September 5, 2022
Rated 5 out of 5 stars

Easy to install

Easy to install. Either screw fix it use the double sided 3 M tape provided.

Easy to set up.

15 minute job to install 4 pieces.

👍👍🙏

September 27, 2022

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