Ordered 45 lengths of 10mm Intumescent strip. Delivered within 2 days. Product appears good quality and easy to cut to length using “stanley blade” snips. Lets hope it is never tested…! Overall a grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good products at good prices. Delivered quickly and as ordered. Also the suggested products, appeared focused and directed me to a second product (Fire sealant) which complemented my intended purcha... See more
Company replied
I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came th... See more
Company replied
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... See more
Company replied
CCE Applique - Surface Mounted Drop Down Seal - 830mm
(32)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 10mm x 4mm x 2.1m, White
(20)
CCE Applique - Surface Mounted Drop Down Seal - 930mm
(19)
Pyroplex Intumescent Pipe Collar - 110mm 2hr
(14)
CCE Applique - Surface Mounted Drop Down Seal - 730mm
(14)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 15mm x 4mm x 2.1m, White
(11)
Little Fingers Slimline Finger Guard Protection Push Side 1.95m - White
(10)
Lorient LAS1010 Batwing Acoustic & Smoke Seal – 10mm x 10mm – White
(9)
Pyroplex Fire & Smoke Seal Intumescent Strip, Single Fin, 15mm x 4mm x 2.1m, White
(8)
Vanquish Flexifire Intumescent Hinge Pads - Self Adhesive 100 x 30 x 1mm
(7)
Company details
- Fire Protection System Supplier
- Construction Equipment Supplier
- Fire Protection Equipment Supplier
- Fire Protection Service
About FireSealsDirect
Written by the company
Fire Seals Direct
Written by the company
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contact info
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, United Kingdom
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted with the service provided
November 10, 2025
Reply from FireSealsDirect
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Fast delivery and a great product
November 3, 2025
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide, the prompt delivery of your order and the product received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Peter,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Change delivery courier
Change delivery courier. I won't be ordering from anyone using DX as a courier
October 19, 2025
Reply from FireSealsDirect
Good morning Joe,
Thank you so much for taking the time to leave us a review.
My greatest apologies on the delay of this order I can see that due to the issues the order was cancelled and I can confirm this has been refunded.
There were issues within the transport network which impacted the delivery, and we are working with our courier partners to help improve the service and avoid these issues going forward.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I paid extra for the next day delivery…
I paid extra for the next day delivery and received my order three days later. I ask for my delivery and the answer is was we look into it.
November 5, 2025
Reply from FireSealsDirect
Good morning Massoud,
Thank you so much for taking the time to leave us a review.
My greatest apologies on the delay of this order as should have been delivered the next working day.
There were issues within the transport network which impacted the delivery, and we are working with our courier partners to help improve the service and avoid these issues going forward.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Easy to use website & fast delivery
Easy to use website, and super fast delivery. I was really impressed, ordered late afternoon, delivered next morning!
November 5, 2025
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Always excellent service and good…
Always excellent service and good choice of products
October 30, 2025
Reply from FireSealsDirect
Good afternoon Michelle
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with our range of products and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Very helpful and accurate advice
Very helpful and accurate advice. Best price and sent very quickly.
November 3, 2025
Reply from FireSealsDirect
Good morning Ben.
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FAST DELIVERY!!
October 28, 2025
Reply from FireSealsDirect
Good morning Cecilia.
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the prompt delivery of the order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Alan, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the product received and the delivery of the order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very easy to order and quick delivery
Very easy to order and quick delivery. Very good company to deal with.
October 24, 2025
Reply from FireSealsDirect
Good morning Paul,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good morning David,
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Super helpful customer service reps
Super helpful customer service reps. Great products, great price.
October 27, 2025
Reply from FireSealsDirect
Good morning Jason,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Jay
Thank you so much for taking the time to leave us a 5* review!
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Excellent Service
The Fire Seals Direct website was easy to use, the seals were delivered well packaged and I was kept informed of delivery details. Delivery right on time. I would recommend this company. Thanks every one at Fire Seals Direct.
Phil Smith
October 19, 2025
Reply from FireSealsDirect
Good afternoon Philip, hope you ha a lovely weekend.
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
This is not my first order.
This is not my first order.
Excellent service. Next day delivery available.
October 23, 2025
Reply from FireSealsDirect
Good afternoon Anna,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
excellent service and fast delivery
excellent service and fast delivery. I will be using them again
October 22, 2025
Reply from FireSealsDirect
Good afternoon Luke,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Excellent service
Excellent service. Delivery was first class.
The product is perfect for our needs
October 16, 2025
Reply from FireSealsDirect
Good morning Youell,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
The website is very well put together
The website is very well put together, not only are the various items clearly displayed, but the information attached to them is informative but easy to comprehend.
October 16, 2025
Reply from FireSealsDirect
Good morning Ann,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the products we supply and the design of the website with the corresponding documents.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Richard,
Thank you so much for taking the time to leave us a 5* review!
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
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