Firestormcards Reviews 1,120

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting that products often arrive quickly and in excellent condition, even with free postage or international shipping. People are consistently satisfied with the product quality, finding items to be as described, well-packaged, and often hard to find elsewhere. Many consumers also appreciate the reasonable pricing and the excellent customer service, highlighting clear communication and helpful updates throughout the ordering process. However, some customers also noted issues with order accuracy, such as receiving incorrect or incomplete items, or products that were damaged upon arrival. A few people experienced confusion regarding delivery services or encountered unresponsiveness when trying to resolve issues, occasionally leading to difficulties in resolving refund issues. There were also instances where customers felt that product prices increased unexpectedly after an initial quote or purchase.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the super fast delivery, with... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good prices,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing on... See more

Order

People report positive experiences with order processing. Many customers praise the fast delivery, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the amazing and... See more

Based on these reviews

Rated 5 out of 5 stars

Jimmy at Firestorm smashes it yet again.. had "The Lord of the Rings: Fate of the Fellowship" on a stock alert for months aftwr playing at UKGE.. Ordered on Thursday, arrived over the weekend.... See more

Rated 5 out of 5 stars

Not gonna lie, Firestorm Cards' website is offputting, it looks like it was made in the early 2000s. But i got a copy of Speakeasy off them when no-one had it in stock. Anyone that knows anything... See more

Rated 5 out of 5 stars

Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it b... See more

Rated 5 out of 5 stars

First time buyer. Ordered a white flare etb in the afternoon. Recieved a nice thank you message from jimmy (which is a nice touch) and had a message that it had been dispatched later that same day. Pa... See more


Company details

  1. Game Store

Information provided by various external sources

Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 44% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Issue but swiftly resolved

My order was initially delivered incorrectly, possibly mixed with someone else's. Jimmy was apologetic and very quick to resolve and send the items I ordered, and I wasn't required to return the item incorrectly delivered to me.
Postage both of the initial incorrect order, and the corrected order, was very fast in both cases.

April 16, 2026
Rated 5 out of 5 stars

Prompt Delivery

Prompt delivery with exactly what I wanted! There was some confusion on what delivery service was being used but I was able to get my product.

March 30, 2026
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, well packaged and pristine black library book. Good to know for future purchases, thanks guys 👍🏻

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast service

To be honest, I'd never heard of Firestormcards before, so I even googled if they were legit. It seemed they were. I ordered the game on Monday afternoon and it was with me less than 24 hours later - that's what I call speedy service!

March 9, 2026
Rated 5 out of 5 stars

Always reliable

I purchase fairly regularly from Firestorm Cards and they are always reliable with excellent comms. Definitely a recommendation for all buyers of boardgames, cards etc.

March 9, 2026
Rated 5 out of 5 stars

Greatness is more than skin deep...

Not gonna lie, Firestorm Cards' website is offputting, it looks like it was made in the early 2000s. But i got a copy of Speakeasy off them when no-one had it in stock. Anyone that knows anything about board games knows that exclusivity breeds scalper prices, so i guess i paid scalper prices right? Nope, pretty sure it cost me not a penny more that if i had backed it, and it arrived well packaged and very quickly.

Asked around a bit and found out that the reason this is possible is that the owner of the store is a huge fan, and buys up retailer copies of kickstarters so they can sell them as soon as possible at fair prices.

Two thumbs up, awesome work.

March 4, 2026
Rated 5 out of 5 stars

Very fast processing and shipping

Very fast processing and shipping. My board game order was packaged really well, and arrived in perfect condition. Even though I had chosen free postage, it arrived within 24 hours. I will definitely be purchasing from Firestormcards in the future.

March 6, 2026

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