Manchester Firewood Supplies Reviews 216

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that the logs burn well and are clean and dry. Many consumers highlight the exceptional service, finding the ordering process straightforward and efficient. The staff, particularly the delivery drivers, are frequently commended for being friendly, helpful, and polite, often going the extra mile to place deliveries exactly where requested. People are also very satisfied with the prompt and reliable delivery service, with many mentioning quick next-day delivery and the convenience of choosing delivery times. The overall consensus is that this company provides a first-class experience, offering good value for high-quality wood and consistent service.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Service

Clients share positive opinions on service. Customers consistently praise the reliable and efficient service,... See more

Product

Users describe positive interactions with the product. Customers consistently praise the high quality of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the delivery drivers for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely so helpful and polite. The video of what to expect and which type of logs to order was both clear and informative. The whole process from my first inquiry to the actual delivery on our dri... See more

Rated 5 out of 5 stars

Having had a delivery of dubious oak from another supplier, I decided to give Manchester Firewood a try. Really friendly service, and good advice. I ordered a loose tonne of ash, and have been impress... See more

Rated 5 out of 5 stars

Quick delivery from ordering, only quality logs in the bags, no rubbishy debris and cheerful delivery driver. But the best is that he drops the bags onto a trolley and wheels them wherever you want, n... See more

Rated 5 out of 5 stars

Friendly, helpful service and the driver was cheerful, polite, and went the extra mile placing the logs exactly where we wanted them. Manchester Firewood Supplies are reliable delivery everything a... See more


Company details

  1. Fuel Supplier

Written by the company

Premium kiln dried firewood products delivered across Greater Manchester. Stacking service available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service and good quality logs

Best place in Manchester hands down

Great price and even better logs.
Easy to burn. Burn hot and for a long time. Great quality run by a great bunch of lads.
Delivered when they said they would.

Wouldnt use anyone else

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Mix up with delivery day but managed to go over and above to get my order here within 2 hours. Helpful and polite. Thanks

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Quality firewood.

Great service from these guys. Their wood is always good quality, I’ve been buying from them for many years. Good choice of delivery times.

August 25, 2024
Rated 5 out of 5 stars

Great service!

Reasonably priced. Super fast delivery (ordered Sunday, delivered Monday). The guys are always really friendly and helpful. The wood is great quality and burns great! Thanks guys

May 12, 2024
Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. Delivered on time as promised. I much prefer to support a local small business with a personal touch, than have nationwide delivery from the larger alternatives who are not as reliable. I will certainly be using again in the future I'm sure!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Quality wood and great service

We used Manchester Firewood Supplies last winter when we were trying to reduce our energy costs. We have continued to use them again this winter for our open fire. It’s easy to order online and book a slot for delivery. Friendly service and quality wood. Definitely recommend them.

February 11, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look