Price and product as expected. Had a delivery issue with DPD (no surprises there!) but First AV were quick to help and the package ultimately arrived safely.
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Purchased a server rack for our offices. This came in at great price, the service and knowledge were fantastic and delivery was very prompt. Requested an drawing of the rack for all sizes (nee... See more
Company replied
bought some flight case hardware to make a synth case for my dad, great quality and fast dispatch, can't fault it :)
Paid for next day delivery which they failed to do. They did refund me the extra postage but promised me the item would arrive by the following day, finally arrived 3 days after that.
Company replied
Company details
Written by the company
19 inch Rack and Racking LED Tape, LED Bulbs Lamps, CPU HOLDERS, Neutrik Connectors and Cables ,Trade, Wholesale and Direct to Public.
Contact info
Unit 4 Hawthorn Road Ind Est, BN23 5QA, Eastbounre, United Kingdom
- 01273 011 034
- sales@first-av.co.uk
- first-av.co.uk
4.1
Great
42 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great personal service and accurate…
Great personal service and accurate advice made it a pleasure to deal with them! Prices also very competitive which is a bonus!
January 11, 2021
Reply from First Av
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our personal service and accurate advice. At First-AV.co.uk, we aim to offer both expert guidance and competitive pricing to ensure our customers get the best possible value. We appreciate your support and look forward to assisting you again in the future!
Problems with order specifications were…
Problems with order specifications were unfortunate but, reported errors to First-AV and new correct parts were shipped to me without delay. Thank you.
November 7, 2020
Reply from First Av
Thank you for your feedback, and we’re sorry for the issues with your order specifications. We’re glad to hear that our team was able to resolve the problem quickly by sending the correct parts without delay. At First-AV.co.uk, we’re committed to ensuring our customers have a smooth experience, and we appreciate your understanding. If you need anything else, don’t hesitate to reach out.
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