St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First Aid Station
  2. Educational Institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This was my first update and very…

This was my first update and very useful; the approach is serious but with a warmth and humour that makes learning easy.a good combination of practical and theory

May 11, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your kind words, we really appreciate your review.

Rated 5 out of 5 stars

Easily accessible venue with plenty of…

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

May 8, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

It’s fantastic to hear you had a positive experience. Thanks for the lovely review!

Rated 4 out of 5 stars

Entertaining session

Entertaining session, where the addition of real world examples was beneficial

May 11, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for leaving us a posiitve review.

Rated 5 out of 5 stars

Great training session

Great training session, Kenny was very friendly and approachable. He kept it light hearted and explained everything really well!

May 9, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your lovely review!

Rated 5 out of 5 stars

St Andrews first aid course

Kenny the instructor was very informative and helpful. And made the course easy to do ,in a relaxed atmosphere.

May 8, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

That's great to hear, glad you enjoyed the course.

Rated 5 out of 5 stars

St Andrew's First Aid

Alan presented clearly and concisely, answering all questions with detail, checking that all understood before moving on at a pace that was managed with the attendees.

May 7, 2026
Unprompted review
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Reply from St Andrew's First Aid

We’re delighted you had a great experience. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Grate Instructor made it easy to work…

Grate Instructor made it easy to work though course technical expertise and his experience will help me to remember important procedure's.

May 7, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

That's great to hear! Thanks for taking the time to leave feedback.

Rated 5 out of 5 stars

Thank you Shaun!

Thank you for making training engaging, informative, and fun! It was great hearing you share your own personal experiences and creating a comfortable and encouraging environment. You were always open to answering questions, and overall, I really enjoyed the session. Thanks again, Shaun!

May 7, 2026
Unprompted review
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Reply from St Andrew's First Aid

Really grateful to you for leaving such a lovely review, thank you!

Rated 5 out of 5 stars

Sean was really great

Sean was really great, good humour and engagement. Made everyone feel really comfortable would highly recommend.

May 7, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your valuable feedback, we're glad you'd recommend us!

Rated 5 out of 5 stars

Very good experience

Very good experience. Group was friendly and our instructor Shaun kept everything relaxed and informative.

May 7, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

That's great to hear, thank you for taking the time to leave feedback.

Rated 5 out of 5 stars

A very good experience

Our teacher Aleesha put us all at ease as soon as the class started. She explained how the day would run, advised us of lunch options and helped us to understand what was required of a first aider.

May 1, 2026
Unprompted review
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Reply from St Andrew's First Aid

We appreciate your review, thank you!

Rated 5 out of 5 stars

Our First Aider

Our First Aider, Tony was very informative, he answered all the questions we asked him. I learned a few new things I hadn't heard about before.
I loved the badge and key ring, we can put the badge on our work bags so parents of our service users will know we're up to date with our first aid training.
The key ring was great as well, we can scan the QR code and get first aid content when we need it

May 6, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your lovely feedback! We’re so pleased you enjoyed the training with Tony and found the resources useful too!

Rated 5 out of 5 stars

Very kind

Very kind, friendly and instructed well

May 5, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your kind words! We’re so pleased to hear you found the session friendly and well delivered. We really appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Informative and interesting training session

Informative and interesting training session with Chris today.

May 5, 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re glad you found the session with Chris informative and interesting. We’ll be sure to pass on your kind comments, we hope to see you again on another course soon!

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