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First Aid ExecutivesReviews 

201
•
TrustScore 5 out of 5

4.9

Education Center
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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, passion, and engaging teaching styles, making the learning process enjoyable and effective. Many people highlight the instructors' ability to use real-world scenarios and experiences, which brings relevance and clarity to complex material. Reviewers also appreciate the clear, structured, and friendly environment created by the trainers, which fosters a positive learning experience. The overall user experience, from application to course completion, is described as simple, easy to follow, and highly beneficial, with many feeling they gained valuable, practical knowledge. However, some people mentioned that providing first aid handouts would be a helpful addition for staying updated after the course.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their knowledge,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that trainers were... See more

Instructions

Customers had positive experiences with instructions, praising the instructors for their commitment to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Craig and Leon were great instructors in summary. They were both very professional and showed tremendous levels of passion and enthusiasm towards teaching. They each had a vast array of experie... See more

Rated 5 out of 5 stars

Five days on the 15th floor, thankfully one of the three lifts was working, else it's 300 stairs! Two very knowledgeable trainers with a wealth of real world experience from their front line day to... See more

Rated 5 out of 5 stars

Amazing instructors and really enjoyable, engaging course content. Both Jason and Hayley have been absolutely brilliant, and I would 100% reccomend this course to anyone wishing to further their knowl... See more

Rated 5 out of 5 stars

Leon and Craig were knowledgable, engaging and had the most enthusiasm I’ve seen in a long time from an instructor. They used real life scenarios that they have both experienced to bring relevan... See more

Company details

  1. Education Center

Written by the company

As the UK's leading provider of first aid training, First Aid Executives offers expert-led courses tailored for individuals, small businesses, and corporate clients. Our training, delivered by seasoned professionals, encompasses everything from basic first aid to specialized corporate solutions, ensuring practical, hands-on learning. Committed to excellence, we equip our clients with the skills necessary to handle emergencies confidently. Discover why our clients consistently choose us for their safety training needs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant experience

Lovely trainers made what would normally be a lecturing boring experience to be fun and immersive that also helped us retain the information.
Thank you Steve's.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Reports are continuing to be made to the awarding body for their courses as I have not received a refund a month after i requested it after cancelling their course twice.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

My training course was due to start on 29 April. By the 26th (the working day before) I have received zero information about where I needed to be and when etc. Upon calling them at 3pm I was told the course had been cancelled. Nobody had thought to tell me.
Fast forward 3 weeks and they still haven’t refunded me. I’ve called regularly but they either don’t answer or simply say it’s with accounts, but won’t let me speak to them.
Avoid this training partner at all costs as they will keep your money without providing you with a service and if something goes wrong their customer service is absolutely shocking!

April 26, 2024
Unprompted review

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