We booked a bus to take 45 13-14 year olds home from a party. The trip was about an hour at 11PM. As one would expect, the kids were pretty rowdy and having fun. Understandably, the bus driver became... See more
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The team is very professional. Love that they stay consistent with driver assignment.
Our bus arrived on time, actually a bit early, which is good. Driver Dan was polite and courteous. Also Driver Dan was punctual at the 5pm pick-up time. School buses are bumpy rides. I advised a... See more
The driver was great and got everyone to where they needed to be for my wedding! Company is super easy to work with and affordable if you need transportation for an event!
Company details
About First Charter Bus Rental - Adrian
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
217 Race Street, 49221, Adrian, MI, United States
- 800-204-4362
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The team is very professional
The team is very professional. Love that they stay consistent with driver assignment.
Stressed bus driver went overboard
We booked a bus to take 45 13-14 year olds home from a party. The trip was about an hour at 11PM. As one would expect, the kids were pretty rowdy and having fun. Understandably, the bus driver became frustrated and concerned about the safety of her driving and the kids. However, she went completely overboard pulling over on the side of the road for 10 minutes to admonish the kids. When they arrived at the destination, she would not allow the kids off the bus until she berated their parents for the kids behavior. While we appreciate this was a stressful situation for the driver, there were certainly more professional ways to handle it. I would suggest hiring drivers for such trips who can better handle a group of rowdy, but innocent teens.
THE BUS NEVER CAME WHAT A SCAM GIVE ME…
THE BUS NEVER CAME WHAT A SCAM GIVE ME MY MONEY BACK
Our bus arrived on time
Our bus arrived on time, actually a bit early, which is good.
Driver Dan was polite and courteous.
Also Driver Dan was punctual at the 5pm pick-up time.
School buses are bumpy rides. I advised all of the riders to bring a pillow if they needed back support.
The driver was great and got everyone…
The driver was great and got everyone to where they needed to be for my wedding! Company is super easy to work with and affordable if you need transportation for an event!
Overall it was good except one main…
Overall it was good except one main thing, I ask for a wheelchair bus and didn’t receive the bus. It’s clearly stated at the top of my contract but didn’t show up.
Paid the bus in full
Paid the bus in full, had signed contract and confirmed the bus the morning of the Wedding.
Wedding was over and no bus arrived. We called and they said we didn't have contract.... Anyway, finally they sent another bus at 1 a.m. 2 hours late, to pick up the wedding party who had no way to get home other than this bus.
Everything went very smooth
Everything went very smooth. The bus was on time with the friendliest driver! Made for an awesome birthday party!
LOVED IT!
Great experience, and way more reasonable in price than a party/charter bus. Defiantly will use them again.
Excellent service!
Our bus was amazing
Our bus was amazing. Our driver was patient and kind when our group was running way behind schedule.
Chris Melton was AMAZING!!!
Chris Melton was AMAZING! We had a great experience using First Student to charter our trip to Cedar Point, and it was significantly cheaper than chartering through another nearby company that I have used in the past. From overall experience, to the superb quality of our driver (Chris), you can expect us to use your service again! Thanks!
Just what we needed!
Ellen picked our wedding crew up at Mount Tremper right on time and brought us safely to Woodstock . She picked us up at the other end and delivered us safely back🤗 she was pleasant and courteous! It’s a tough ride in the mountains with curvy roads. She handled it with aplomb.
Driver was great and not annoyed at all…
Driver was great and not annoyed at all the screaming and singing
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