So helpful and efficient through the whole process! Will definitely be a returning customer.
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The shuttle arrived on time from the hotel to the wedding venue. However they did not come for the 9:30 pick up and multiple elderly guests were waiting outside for it. I was notified they weren’t t... See more
Easy to book and create itinerary. Would highly recommend for big parties that need reliable transportation.
Booked first charter for end of the night shuttle service for my wedding and they did a great job! Showed up on time and were professional with great service. Would recommend to anyone
Company details
About First Charter Bus Rental - Albany
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
130 Retreat House Road, 12077-0000, Glenmont, NY, United States
- 800-774-3135
2.8
Average
37 reviews
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Great service
July 25, 2022
It was a bit of a process getting…
It was a bit of a process getting transporation set up which was frustrating but I finally got someone to assist me and she was great.
The bus driver was wonderful and we had a great experience and ride.
July 19, 2022
Just dont bother
Just dont bother, never showed up
Didnt show up for my wedding to shuttle people from hotel to reception. Had to have other guests make a convoy to get all the guests. Charged my credit card but wouldnt answer ANY of the phone numbers provided. 0/10
May 31, 2022
Great experience
Great experience! The bus driver showed up well ahead of time and was very friendly. Can’t thank you enough for accommodating us at relatively short notice in our efforts to celebrate our dad’s life! Huge Thank You!!!
April 24, 2022
We had two buses for a wedding for…
We had two buses for a wedding for transport to/from the venue and hotel. The drivers were both GREAT. Professional, kind, and prompt! Great service all around!
April 19, 2022
The people on the other end of the…
The people on the other end of the phone are not very nice to work with. One woman in particular was especially nasty, however, the bus drivers we got were absolutely amazing. They kept communication open and were very friendly to all our costumers.
March 21, 2022
We hired Charter 1 for bus…
We hired Charter 1 for bus transportation at my daughters wedding. It was a snowy evening. The drivers were courteous and very capable drivers. This is our second time using Charter 1 and very happy we did.
December 20, 2021
One bus driver was great, the other was not
We had 2 buses for our wedding day, one for each hotel we had rooms blocked at for guests. Each bus was supposed to show up at 3:45 pm to pick up guests from the 2 hotels. Both buses showed up at one hotel at 3:45 pm so all guests at the other hotel ended up figuring out rides on their own to get to the venue. One of the buses ended up backing into a parked car so all guests had to evacuate quickly and get onto the second bus to get to the venue in time for the ceremony.
October 31, 2021
Austin Texas
Showed up on time
Understand directions quickly
Both drivers were polite and excellent
October 25, 2021
Our Driver Darnell was awesome!
Our Driver Darnell was awesome!! Friendly and funny! Trips were on time and smooth!!
Thanks!
August 30, 2021
Easy to work with, efficient, great bus driver
First Charter Bus Rental was very easy to work with even when I had to reschedule my 2020 wedding to 2021. They were efficient and answered all of my questions. The driver the day of my event was Mrs. Washington and she was AMAZING. Our venue was a bit out there with some hard turns and then a steep gravel driveway, which I admittedly did not consider, but Mrs. Washington navigated it with ease. She kept everything on a schedule and made sure our transportation to and from our event was smooth! My guests all mentioned how enjoyable Mrs. Washington was. 5 Stars to the company as a whole and 5 stars to Mrs. Washington!
August 16, 2021
DARNELL!!!!
We had a last second decision to get a bus for our wedding and the driver Darnell was the absolute best. He deserves 10000 stars. Thanks fist charter and a special thanks to Darnell
August 16, 2021
Fantastic!!
We had such a great time! Bus was clean, arrived on time, and driver was exceptional! Had a blast and will be using again in the future!
August 9, 2021
No call back for over a week.
I have been waiting for this company to call me back for over a week now; prior to my wedding I wanted this final payment to be put on a different credit card, and Matthew has yet to call me back. I put my name on the wait list to be called back over a week ago and no one has contacted me. I also found it difficult to navigate your phone system.
August 1, 2021
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