First Charter Bus Rental - Allentown Reviews 46

TrustScore 4.5 out of 5

4.3

1812 S. 12th Street, 18103 Allentown, PA, US


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Rated 5 out of 5 stars

The driver was so so sweet and very accommodating! The admin office was easy to work with! The planning came through and everything about the pickoffs and drop offs was seamless! Thanks so much!

Rated 4 out of 5 stars

Overall straightforward process to book for out wedding. All of our guests arrived on time from 2 pick up locations. At the end of the wedding, they were flexible with timing since it took a lot longe... See more

Rated 5 out of 5 stars

Veronica was so kind and accommodating. She was punctual and professional. We appreciated all of her assistance throughout the night and had a great experience using First Charter bus for our wedding!... See more

Rated 5 out of 5 stars

We booked with first charter for our wedding shuttle. They were on time, flexible, and professional. We used them all day for our bridal party, 2 guest trips from our hotel to our venue, and then 2 tr... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Allentown

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact Us

Contact info

  • 1812 S. 12th Street, 18103, Allentown, PA, United States

  • 800-774-3135

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 1 out of 5 stars

The scheduled bus never made its second…

The scheduled bus never made its second trip to pick up the remaining guest for the wedding and those guests had to find other means of transportation last minute, causing them to be late for the ceremony.

During this time the driver was just sitting in the parking lot.

November 14, 2021
Rated 5 out of 5 stars

Wedding Shuttle

We chartered a school bus to shuttle our wedding. It worked out perfectly. Our driver was so nice! Was on time and shuttled the schedule we provided perfectly! (Bethlehem, PA)

November 8, 2021
Rated 5 out of 5 stars

Wedding Bus Transportation

We appreciated the lenience in allowing those who were staying at the hotel to get on the bus with us. After we told the driver we were all there, we left. We didn't want any stragglers to randomly hop on the bus. It was a short ride back, and the AC was on too! We didn't think buses had AC!

August 29, 2021
Rated 5 out of 5 stars

We used First Charter Bus Rental for…

We used First Charter Bus Rental for our wedding and had nothing but a great experience! The week before the wedding we needed to add a second bus and they accommodated us without hesitation. The day of the wedding they were on time and extremely professional making the whole process a great experience!

May 29, 2021
Rated 1 out of 5 stars

Puffing at its finest

I was under the impression that it was a continuous shuttle to and from the hotel for the duration of the time we rented it for which was not the case. The driver tried to do a single trip to and from the venue. The driver called last call at 930pm and last call was supposed to be at 10. Almost all my guests were still in the venue because the event didn’t end until 10. The driver did come back after I went out and had to say something to her. It is an extremely expensive service and I would have looked for an alternative if I knew what was really being offered to me.

May 2, 2021
Rated 5 out of 5 stars

Great Company

The bus driver was punctual and nice. I will definitely use their services again and refer them to others!

September 27, 2020
Unprompted review
Rated 3 out of 5 stars

Day of bus shuttle service

Overall it was great dealing with you. Making the reservation and its changes went so smoothly. However, on the day of the event our first bus ran way behind on picking people up. She arrived at the first stop on time but once everyone was on didn't leave for 20 minutes which then put her behind on the second pick up. I also understand she had some difficulty pulling in to the hotel which wasn't her fault but added more time.
I became aware that she did not pick up anyone at the second hotel once they all started arriving at the church which was literally 2 minutes from that hotel.
Then as we were holding up the start of the wedding for these people to arrive we saw her go driving by the entrance to the church. Another delay in having to turn around and double back.
She was apologetic but we ended up starting the wedding late.
After the ceremony both buses were waiting and everything ran smoothly thereafter.
Unfortunately as people were exiting the church many of those scheduled to take the shuttle changed their minds and drove themselves. Something we couldn't have predicted so we wouldn't have needed the second bus.
I would definitely use your services again despite the mix up.Thank you

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great vendor to work with for wedding

Honestly, First Student was the easiest vendor to work with for our wedding. We hired First Student Charter to shuttle our guests to and from our hotel and venue for our wedding - the venue was up on the mountain and with many people from out of town, we didn't want to risk them drinking and driving or just simply getting lost. The bus driver was self sufficient and I didn't have to check in on her at all (Sorry, I didn't catch her name!). Our guests were safely transported to the venue and the hotel multiple times and that's all we could have asked for. The price was extremely reasonable. I'd recommend this company for any large shuttle needs.

December 9, 2019
Unprompted review

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