First Charter Bus Rental - Andover Reviews 6

TrustScore 4 out of 5

4.0

727 Rte. 206 North, 7821 Andover, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Both bus drivers were professional and considerate of timing. We did run a little over at the end of the night but they were very understanding and waited for all my guests to get on the buses. It was... See more

Rated 5 out of 5 stars

Absolutely phenomenal service! Thank you for making my wedding stress free!

Rated 5 out of 5 stars

We used First Charter school buses for our wedding guests for the 25 minute ride from our hotel to the venue and back and really loved it. The buses were super clean, nice and cool and everything work... See more

Rated 5 out of 5 stars

Awesome service! Buses arrived on time and safely transported all of our guests for our guests for our wedding in Sparta NJ. Shuttles ran until the early hours of the morning after the "after-party" w... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Andover

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 727 Rte. 206 North, 7821, Andover, NJ, United States

  • 800-774-3135

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
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Rated 5 out of 5 stars

Both bus drivers were professional and…

Both bus drivers were professional and considerate of timing. We did run a little over at the end of the night but they were very understanding and waited for all my guests to get on the buses. It was a great experience to end my wedding night.

April 27, 2024
Rated 1 out of 5 stars

Grossly Incompetent that we…

They have a charter service that we have been trying to hire for 3 weeks now. We initially contacted them on the 23 rd of Feb. for my daughters wedding guest. They gave us a contract that we signed and stated we would receive confirmation in 3-5 business days. 5 days passed and we attempted to contact them again only to get no one to answer the phone and asking to leave your number for next available agent to call you. Took them 4 days to return that call which when pointed out you get the indifferent "apology" from them. They stated whoever took our request was no longer with the company and entered the information in the "old system" and they had no record of our request. We started the process again signed their contract and were told 3-5 business days for confirmation. Its now 7 business days and again no one answers the phone or has yet to return our calls. This place is probably the most disorganized goat rope of a company employing the most incompetent group of people i have ever encountered. DO NOT use this company if you have an important event you will likely find yourself extremely annoyed.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service! Buses arrived on time and safely transported all of our guests for our guests for our wedding in Sparta NJ. Shuttles ran until the early hours of the morning after the "after-party" without issue. Thanks again First Charter!

October 15, 2021

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