First Charter Bus Rental - Augusta Reviews 

29
•
TrustScore 4.5 out of 5

4.3

1000 Riverside Drive PO Box 4688, 4330 Augusta, ME, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Drivers were great, punctual and friendly. One of the two drivers dropped passengers at the wrong location so they had a bit of a walk. Not sure how that miscommunication happened, but everyone got wh... See more

Rated 5 out of 5 stars

It's great to have a company you can count on, and also they put up kindly with our changing agenda.

Rated 4 out of 5 stars

professional and on time, i would encourage more leeway on reasonable noise level from 45 teenagers. i was head person for the group on my bus and never felt they were being unreasonably loud but th... See more

Rated 5 out of 5 stars

An affordable and convenient option for wedding transportation! Great and courteous driver and followed the timeline perfectly (even if we weren't ready for the first trip back from the wedding ;) ).... See more


Company details

  1. Bus and Coach Company
  2. also in
  3. Bus Charter

About First Charter Bus Rental - Augusta

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1000 Riverside Drive PO Box 4688, 4330, Augusta, ME, United States

  • 800-774-3135

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(29)

1,681 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Six Stars!

I wish I could give First Charter six stars! We rented a bus for our wedding transportation and it could not have worked out better. The highlight of the experience was their customer service. Communication was clear and concise with the local contacts and they even touched base a few days beforehand. Coming in at about half the cost of other rental services I could not recommend them enough!

August 8, 2022
Rated 5 out of 5 stars

Buses for Wedding

We rented two buses for our wedding guests and it was perfect! The buses showed up and dropped everyone off at the exact times we asked for and both drivers were very lovely people. Thank you so much!!

August 29, 2021
Rated 5 out of 5 stars

Excellent service for a wedding shuttle

I booked three buses for a shuttle service between Downtown Portland, ME, and my wedding venue 40 min outside Portland.
Working with First Student was fairly smooth through the entire booking process. Even better, on the day of our event the drivers were excellent, adapting to the difficult parking situation for our pickup location and being flexible for our drop-offs.
While the booking process was a bit confusing at times switching between phone and email, they were extremely responsive and helpful via phone. Wait times for a call-back were usually less than 1 day and any changes to the itinerary were very easy to make (no charges up to 5 days before the event!).
Prices were also quite reasonable and were clearly communicated. I would suggest working with them.

August 1, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look