First Charter Bus Rental - Augusta Reviews 24

TrustScore 4.5 out of 5

4.3

1000 Riverside Drive PO Box 4688, 4330 Augusta, ME, US


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Rated 5 out of 5 stars

It was very easy to book and work with First Charter Bus. I had a hard time finding affordable transportation for my wedding, and glad my venue mentioned First Charter. They were the perfect choice an... See more

Rated 4 out of 5 stars

Drivers were great, punctual and friendly. One of the two drivers dropped passengers at the wrong location so they had a bit of a walk. Not sure how that miscommunication happened, but everyone got wh... See more

Rated 5 out of 5 stars

Our bus driver was wonderful! He was super kind and friendly to all our guests, and everyone was able to find the bus without difficulty. Would highly recommend!

Rated 4 out of 5 stars

professional and on time, i would encourage more leeway on reasonable noise level from 45 teenagers. i was head person for the group on my bus and never felt they were being unreasonably loud but th... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Augusta

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1000 Riverside Drive PO Box 4688, 4330, Augusta, ME, United States

  • 800-774-3135

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Buses for Wedding

We rented two buses for our wedding guests and it was perfect! The buses showed up and dropped everyone off at the exact times we asked for and both drivers were very lovely people. Thank you so much!!

August 29, 2021
Rated 5 out of 5 stars

Excellent service for a wedding shuttle

I booked three buses for a shuttle service between Downtown Portland, ME, and my wedding venue 40 min outside Portland.
Working with First Student was fairly smooth through the entire booking process. Even better, on the day of our event the drivers were excellent, adapting to the difficult parking situation for our pickup location and being flexible for our drop-offs.
While the booking process was a bit confusing at times switching between phone and email, they were extremely responsive and helpful via phone. Wait times for a call-back were usually less than 1 day and any changes to the itinerary were very easy to make (no charges up to 5 days before the event!).
Prices were also quite reasonable and were clearly communicated. I would suggest working with them.

August 1, 2021

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