First Charter Bus Rental - Batavia Reviews 33

TrustScore 4.5 out of 5

4.7

1000 Swanson Drive, 60510 Batavia, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

Our driver Aiste was amazing and we couldn't ask for a better person to drive us to and from our event.

Rated 5 out of 5 stars

Our driver was excellent…for our wedding shuttle. Arrived and departed on time, and actually made an additional run for guests who needed to get back to our hotel! Great service!!!! Highly recommend... See more

Rated 4 out of 5 stars

We used First Student to take our group to O'Hare Airport for a ski trip and then when we returned First Student picked us up to take us back to Batavia. Both drivers were very courteous and helpfu... See more

Rated 4 out of 5 stars

Everything is great, however I am looking forward to being able to get yellow buses earlier than 4:45pm and understand there is a shortage of drivers.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Batavia

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1000 Swanson Drive, 60510, Batavia, IL, United States

  • 800-204-4362

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Great job, Maria

Maria did a wonderful job! She got us to and back promptly, understood our students’ needs, and was pleasant and cheerful!
Everything was perfect!

July 14, 2021
Rated 5 out of 5 stars

First Student always delivers

The bus had everything I'd asked for to make sure students could ride safely and comfortably. The driver, Maria G., was very nice and interacted with students and staff. First student always makes our field trips great! I'm really glad to be able to count on you guys for our transportation needs.

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

All of the drivers were on time and…

All of the drivers were on time and kind! This was an easy week because of the excellent service.

January 14, 2020
Unprompted review
First Charter Bus Rental - Batavia logo

Reply from First Charter Bus Rental - Batavia

We have the best drivers. Thanks for providing feedback.

Rated 5 out of 5 stars

Communication top notch

Communication by all the staff was clear, timely and accurate. Appreciated the time spent clarifying our request and confirming all information. Would happily work you all again!

December 2, 2019
Unprompted review

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