First Charter Bus Rental - Bickford Reviews 21

TrustScore 4.5 out of 5

4.4

455-A Adirondack Street, 14606 Rochester, NY, US


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Rated 5 out of 5 stars

Our bus driver, Bob, did a great job getting our group of 35 people to 4 different locations! He was very friendly & had a great personality! The cost was very affordable especially for large groups... See more

Rated 5 out of 5 stars

Issac our bus driver was the best!!! He just went with the flow, bus was clean, highly recommend doing this, it was so much fun!!!

Rated 5 out of 5 stars

First Charter Bus Rental put all of my worries away! They were helpful in the planning and on the day of my daughter’s wedding. Diamond arrived on time, got my family to our venue, and safely back to... See more

Rated 3 out of 5 stars

Would have preferred communication the day of to finalize plans. Shuttle arrived to pick-up location twenty minutes late so our wedding ceremony had to start later. At end of night, the last shuttle b... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Bickford

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 455-A Adirondack Street, 14606, Rochester, NY, United States

  • 800-774-3135

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Great Bus Driver!!

Our bus driver, Bob, did a great job getting our group of 35 people to 4 different locations! He was very friendly & had a great personality! The cost was very affordable especially for large groups. I definitely would recommend using First Charter for your next event!

November 11, 2023
Rated 5 out of 5 stars

Daughter’s Wedding

First Charter Bus Rental put all of my worries away! They were helpful in the planning and on the day of my daughter’s wedding. Diamond arrived on time, got my family to our venue, and safely back to their hotel at end of night. Thank you!

October 15, 2022
Rated 5 out of 5 stars

Thank you!

Both attendants (Mrs. Madison & Cory,) were very friendly & courteous the entire time, and welcomed us all! The busses were very clean.

September 1, 2022
Rated 3 out of 5 stars

Unfortunate shuttle delays

Would have preferred communication the day of to finalize plans. Shuttle arrived to pick-up location twenty minutes late so our wedding ceremony had to start later. At end of night, the last shuttle back to hotel was also 20 minutes late and there was no communication about this. Many guests purchased Ubers to get back to hotel because we thought the last shuttle wasn’t arriving. For the price we paid, we were disappointed with this portion of the service. Otherwise the shuttle operated well for our guests once it arrived.

August 7, 2022
Rated 1 out of 5 stars

Busses did not show up.

The bus never returned for our late night shuttle. When we called the dispatch they said they had been there and left because no one was outside- but there were multiple people outside at the agreed upon time. To double check, we had our venue check their cameras and no busses arrived at that time. It took over an hour for them to send another bus. My husband has been trying to contact the company to speak with them about this matter for four days and no one has returned our multiple calls.

June 10, 2022
Rated 3 out of 5 stars

Totally Disappointed

The bus driver was very nice but...she was not given the correct pickup instructions and our ceremony was delayed. Which in turn made our cocktail hour, dinner and dancing delayed! I am very disappointed! After many phone calls to confirm our needs they still screwed it up! Not sure I could hire this company again!

May 9, 2022
Rated 3 out of 5 stars

Bus driver was very friendly

Bus driver was very friendly. Experience was pleasant and arrived on time. Took long way there and home causing delays. Highway would have been significantly faster. Didn’t know how to navigate stadium lot/parking.

November 1, 2021

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