Bus did not stick to the schedule. A few guests said the bus driver was rude.
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See what reviewers are saying
The bus drivers were kind, efficient, and accommodating, and the staff who set up the buses are so so helpful! First Student helped our guests have an amazing time at our wedding, knowing they'd get h... See more
Everything was great from booking, to pick up and drop off! We booked First Student to ensure our wedding guests were able to have a fun and safe evening. First Student is perfect for any wedding,... See more
The shuttle bus service was perfect for what we needed for our wedding guests to get to and from the hotel and wedding venue safely! The team was informative and communicative and more than willing to... See more
Company details
About First Charter Bus Rental - Branford
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
189 North Main Street, 6405, Branford, CT, United States
- 800-774-3135
4.0
Great
8 reviews
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Two thumbs up!!
February 19, 2023
Bus did not stick to the schedule
Bus did not stick to the schedule. A few guests said the bus driver was rude.
October 22, 2022
Kind and efficient!
The bus drivers were kind, efficient, and accommodating, and the staff who set up the buses are so so helpful! First Student helped our guests have an amazing time at our wedding, knowing they'd get home safe!
May 1, 2022
Great experience and service!
Everything was great from booking, to pick up and drop off! We booked First Student to ensure our wedding guests were able to have a fun and safe evening.
First Student is perfect for any wedding, party or let her activities!
January 19, 2022
Excellent Service!
The shuttle bus service was perfect for what we needed for our wedding guests to get to and from the hotel and wedding venue safely! The team was informative and communicative and more than willing to make two return trips to the hotel to accomodate all our guests needs. They reached out to confirm details ahead of the event to ensure everything would turn out as expected. As the bride, it was so nice to not have to worry about the shuttle on my big day. The team had contact info for one of my guests and worked with them to coordinate the shuttle service the day of. Absolutely would use their services again!
October 12, 2020
Our bus driver was wonderful and a…
Our bus driver was wonderful and a great addition to our wedding day! I would recommend First Student to anyone needing transportation for an event.
September 27, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Driver showed up an hour later than the…
Driver showed up an hour later than the confirmed departure time. Had to scramble to find rides for 26 kids.
November 25, 2019
Unprompted review
Reply from First Charter Bus Rental - Branford
I apologize for your experience and assure you this is not typical. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action and continue to earn your business. Thanks, Tammy
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