First Charter Bus Rental - Bristol, CT Reviews 19

TrustScore 4.5 out of 5

4.6

256 Terryville Road, 6010 Bristol, CT, US


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Rated 5 out of 5 stars

Wedding in Southington, CT, requiring several trips back and forth from hotels to venue, from venue to after-party and then back to hotels. Excellent service from first contact with central booking... See more

Rated 5 out of 5 stars

From the beginning to the end, Missy From first student was great to work with. It was very simple to book and the drivers were prompt and professional.

Rated 5 out of 5 stars

First Charter was responsive and thorough, and the driver, Dacia, was outstanding and handled the awful NY traffic deftly.

Rated 2 out of 5 stars

The bus driver was not friendly and did not stick to the travel times originally requested. I totally understand that waiting around on a Saturday night is not preferred for most people, but we paid... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Bristol, CT

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 256 Terryville Road, 6010, Bristol, CT, United States

  • 800-774-3135

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Excellent Service for our wedding

Wedding in Southington, CT, requiring several trips back and forth from hotels to venue, from venue to after-party and then back to hotels. Excellent service from first contact with central booking to meeting the driver on the day of the event. Everything was very timely, and professional and all guests were very happy! We are most appreciative!

October 10, 2025
Rated 5 out of 5 stars

Wedding Day

Used them to help transfer guests at my wedding! They were timely helpful and reliable. All you need when it is a day full of stress. Thank you

May 27, 2024
Rated 5 out of 5 stars

Wedding

I had a great experience with First student charter bus for my wedding. The busses were timely and easy to book.

One recommendation would be to have the party name displayed on the windows or have the driver tell the guests to avoid confusion if there are multiple busses going to different events.

September 10, 2022
Rated 5 out of 5 stars

Excellent service!

We rented three buses for our wedding, and we couldn’t be happier with the service and professionalism we received!

June 29, 2022
Rated 2 out of 5 stars

late for pickup

I would have given this a great review. However the bus was 15 minutes late to picking up our guests, and they almost missed our ceremony. When the bus was no where to be found none of the numbers they gave us were being answered.

June 20, 2022
Rated 2 out of 5 stars

Great customer service staff, terrible bus driver

The bus driver was not friendly and did not stick to the travel times originally requested. I totally understand that waiting around on a Saturday night is not preferred for most people, but we paid to have our final trip leave at 10:45p. The driver was yelling at guests telling them the bus was leaving in no more than five minutes (at 10:30p)... and the bus left without the bride, groom, and their parents, as well as many bridal party members that were trying to quickly grab personal items from the venue.
Folks on the phone that I worked with to obtain the service were friendly and helpful.

June 15, 2022
Rated 5 out of 5 stars

Wedding 8/2/2020

The driver was patient and kind to everyone, even after we left our wedding extremely intoxicated! Would 100% recommend!

August 10, 2020
Unprompted review

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