First Charter Bus Rental - Bristol, NH Reviews 

34
TrustScore 4.5 out of 5

4.7

558 West Main Street, 3276 Tilton, NH, US


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See what reviewers are saying

Rated 5 out of 5 stars

Miss Jess was an amazing bus driver! We would LOVE to work with her again. She was punchtual, organized, so friendly to the students and I, and just an overall joy to work with.

Rated 5 out of 5 stars

Perfect shuttle service for a wedding between the ceremony and the reception sites. The bus driver was phenomenal and so friendly and so punctual. Everyone really enjoyed the bus. We had people from o... See more

Rated 5 out of 5 stars

We had two pickup and drop off locations and everything went off without a hitch! I am very glad I booked them for help with our wedding!

Rated 2 out of 5 stars

The bus driver took the wrong way from hotel to our venue which added on another 30 min (which was only 15 min away). Then the second bus picked up wrong people and brought them to the hotel by accide... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Bristol, NH

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 558 West Main Street, 3276, Tilton, NH, United States

  • 800-774-3135

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

1,535 reviews in the last 12 months

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Rated 5 out of 5 stars

Great, professional, and dependable service!

We used First Student Charter Bus Rental to transport wedding guests from multiple hotels to the wedding venue, and to/from the welcome dinner. We received great, professional service from both the drivers on the day of service, as well as the customer service team with the bookings and updates to the itineraries.

I would highly recommend using First Student Charter Bus Rental.

June 20, 2022
Rated 2 out of 5 stars

Great service until day of…

The bus driver took the wrong way from hotel to our venue which added on another 30 min (which was only 15 min away). Then the second bus picked up wrong people and brought them to the hotel by accident, luckily my guests made it but the other ones did not. Disappointed greatly.

May 16, 2022
Rated 3 out of 5 stars

Missed entire shuttle route

Once on-site and spoken to, provided friendly service. Spent almost an hour on the phone reviewing a shuttle schedule for a wedding. Bus drivers didn’t interpret the schedule appropriately so the communication between schedulers and drivers is not clear. They missed an entire shuttle for our wedding but offered to go back and pick guests up. Drivers were friendly and accommodating though.

May 2, 2022
Rated 3 out of 5 stars

The driver was fantastic but your…

The driver was fantastic but your system of trying to get in touch with your organization is extremely difficult. No one answers the phone, you have to wait forever, or have them call back. Pretty frustrating and not efficient.

July 19, 2021
Rated 1 out of 5 stars

Horrible horrible horrible experience

Horrible horrible horrible experience. Will NEVER EVER EVER use this service provider again. They never showed up to bring my guests home from
The venue. No Uber’s, had to have other guests bring them back. They took my guests to the wrong venue on the way to my wedding. An unreal and HUGE waste of money.

June 27, 2021
Rated 5 out of 5 stars

Everything was great

Everything was great! The driver communicated early with our POC and was super great to work with! Thank you so much for making this part of our wedding smooth and stress free!

May 17, 2021
Rated 5 out of 5 stars

Wedding shuttle

My husband , family , friends and myself are beyond happy with our service ! Our driver was amazing ! She was pleasant and accommodating and went way above and beyond to make our wedding special !!!!
Thank you so much

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you so very much for your great…

Thank you so very much for your great service on Saturday,
February 29, 2020. The week of our event, I realized we needed another bus. Your company found a third bus for our group in a matter of hours. The buses safely brought all our guests from the hotel to the venue and back for our daughter's wedding. Our group was happy and singing on the buses on the way home. Thank you for helping to make our daughter's day a wonderful success!
Shirley Faulkner

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Experience was great!

Company was easy to work with. Reviewed itinerary the week before with office staff. Delivered as promised even with snow! Driver was friendly and very accommodating.

January 27, 2020
Unprompted review

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