We hired First Charter to run a shuttle between the hotel and reception for my daughters wedding. All was fine except the driver decide on her own to change the drop off and pick up locations. This forced all our guests, some elderly, to walk about an extra 100 yards at the hotel. Moreover, the driver dropped them of at the reception on the street at the far end of the venue, forcing them to walk across the grass and through the restaurant in their dresses and suits. The driver had my cell phone number, and we had texted earlier, but never consulted with us prior, nor did she inform us, that these points were changed. I realize both locations were not wide open parking lots, but she should of at least informed me of the change prior to doing this so we could have worked out a better solution.

The driver (Devon) was on time very professional and courteous. He interacted positively with our riders and was very friendly. This service cannot be beat for quality service for a completely reasonable price..

THe driver was very friendly, but ws almost fifteen minutes late.

Used these as charters for guest for weddings. They were prompt and got our guest safely to and from events.

The bus we rented for our field trip was very clean and well cared-for. The bus driver was kind and friendly. Super easy-- we will be using this company again.

We are a repeat customer and are happy with the service!

He was fantastic! Super nice and great driver. I hope to see him again on our next booking!

Our bus driver shannon was amazing and treated us so well! Thank you shannon!!

Excellent service every time. I've had nothing but great experiences with first student.

Drivers and experience all around was amazing! We had a great experience for a complex day! Thank you!

We used first charter to shuttle our guests from the venue to the hotel at the end of our wedding. They showed up right on time and got our guests back safely. Highly recommend!

If I could give our driver, Brit, 10 stars out of five, I would do that. Brit was phenomenal! Brit was courteous, genuinely friendly and a great driver! Brit had to drive us from Mason, OH to the boat launch in KY. Directly across the river, they had most of the streets blocked off for a race that day. Although, we were not notified of this change, Brit spoke to a police officer who navigated us to t an alternate route. Brit got us there safely! Brit was invited to join us on the boat cruise and I'm so glad she accepted our offer. It was so much fun hanging out with her that I forgot that she was our driver. She fit right into our group and we all enjoyed the experience of riding on her bus. I'm so glad she took this assignment.

Our bus driver was on time and very friendly. The kids love . Thanks for all you do!

I was very pleased with the charter from First Student. The driver - Mr. Miller was prompt and courteous. The vehicle was new and very clean.

Great time and will use them again in the future.

I organize special events and have used First Student twice now. These guys have been great to work with. They are on time, easy to communicate with, and priced well.

The drivers are professional and timely thanks.

We reserved two buses for our trip, and one bus was a little late, but other than that, the service was great.

Thanks!