First Charter Bus Rental - CREC Reviews 94

TrustScore 4.5 out of 5

4.3

68 Alna Lane, 6108 East Hartford, CT, US


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Rated 5 out of 5 stars

First Student works with WHPS to move 275 children from 11 elementary schools to three different rehearsal sites, weekly for 16 weeks! They take care of our children, doing so on time and with great c... See more

Rated 5 out of 5 stars

The transportation for our recent trip was flawless. The driver arrived on time and our students were returned to campus at exactly the time we indicated.

Rated 4 out of 5 stars

Buses showed up as expected and drivers were professional - only issue was I was supposed to get a confirmation call the day before the event but never received it, and had to call a few different tim... See more

Rated 5 out of 5 stars

The busses arrived on time for departure from the school and the venue. All bus drivers were friendly and made sure that the children were following bus rules.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - CREC

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 68 Alna Lane, 6108, East Hartford, CT, United States

  • 800-774-3135

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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Rated 5 out of 5 stars

Excellent experience

The transportation for our recent trip was flawless. The driver arrived on time and our students were returned to campus at exactly the time we indicated.

February 17, 2023
Rated 5 out of 5 stars

Communicative and dependable

First Student works with WHPS to move 275 children from 11 elementary schools to three different rehearsal sites, weekly for 16 weeks! They take care of our children, doing so on time and with great communication. This particular trip was for week 1. We look forward to the next 15 weeks with First Student. Many thanks

February 3, 2023
Rated 5 out of 5 stars

Wedding shuttle

We used them for shuttle service for our wedding to and from the hotel for our guest. They did a fantastic job. Everything was perfect and on time. The busses were clean and comfortable and the drivers were awsome

January 21, 2023
Rated 2 out of 5 stars

Bus driver was falling asleep at the…

Bus driver was falling asleep at the wheel. He was nodding off several times.

We had two buses and both drivers drove over the rumble strips several times. It made for an unsafe ride to BOS airport with our luggage.

January 13, 2023
Rated 4 out of 5 stars

Buses showed up as expected and drivers…

Buses showed up as expected and drivers were professional - only issue was I was supposed to get a confirmation call the day before the event but never received it, and had to call a few different times to reach someone

December 10, 2022
Rated 1 out of 5 stars

The driver left the bride and groom…

The driver left the bride and groom following the reception conclusion to bring approximately 5 guests back to the hotel. At approximately 10:15-10:20 the driver was nowhere to be found. He left early instead of waiting for the bride and groom.

October 30, 2022
Rated 2 out of 5 stars

We were pretty upset that the driver of…

We were pretty upset that the driver of our bus with our wedding guests dropped them off at the wrong entrance. There was a main entrance where all guests needed to come and leave through. It was lit at night when they all were supposed to leave. Our guests were made to walk all the way through the brewery and then had to leave through a dark area on the backside. Our guests did not get to see all of the welcoming signs and get to pick up their shot glasses for the ceremony so some did not have them when the toast was done. Very disappointing.

September 10, 2022
Rated 5 out of 5 stars

EVERYTHIGN was exceptional

everything was exceptional!

prompt, reasonably priced and the drivers were awesome. respectful and polite. overall great experience

September 2, 2022

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