We loved using First Charter Bus Rental. The drivers were friendly and on time (actually early). The office staff were flexible when our flight was delayed and we arrived two hours later. I would defi... See more
Company replied
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Great customer service. The bus driver was very helpful. I will definitely use this company again.
The drivers did not know where to drop our students when we arrived at our destination. Also one bus had a malfunction, low on antifreeze, which should have been checked and resolved BEFORE our trip.... See more
Company replied
Rene was a great driver. Our group was very impressed. She was very punctual. Thanks. We will definitely use again.
Company details
About First Charter Bus Rental - Duval County (gsa 2)
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
10195 New Berlin Rd E. Ste 104, 32226, Jacksonville, FL, United States
- 800-774-3135
3.8
Great
7 reviews
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Bus Rental
The service was great, besides the fact that Air Conditioner was out in the back of the Bus.
March 19, 2020
Unprompted review
Reply from First Charter Bus Rental - Duval County (gsa 2)
I apologize for your experience and assure you this is not typical. We pride ourselves on our service. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
Great customer service
Great customer service. The bus driver was very helpful. I will definitely use this company again.
March 9, 2020
Unprompted review
The drivers did not know where to drop…
The drivers did not know where to drop our students when we arrived at our destination. Also one bus had a malfunction, low on antifreeze, which should have been checked and resolved BEFORE our trip. This caused many of our staff to worry the bus may break down en route to or from our destination.
February 18, 2020
Unprompted review
Reply from First Charter Bus Rental - Duval County (gsa 2)
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
We loved using First Charter Bus Rental!
We loved using First Charter Bus Rental. The drivers were friendly and on time (actually early). The office staff were flexible when our flight was delayed and we arrived two hours later. I would definitely use First Charter Bus Rental again!
January 19, 2020
Unprompted review
Reply from First Charter Bus Rental - Duval County (gsa 2)
Thanks for your feedback and your trust in us!
Driver was kind and professional
Driver was kind and professional. It was a smooth ride.
November 12, 2019
Unprompted review
Rene was a great driver
Rene was a great driver. Our group was very impressed. She was very punctual. Thanks. We will definitely use again.
November 4, 2019
Unprompted review
Pleased
Bus arrived on time. Driver was professional, cheerful and kind.
November 4, 2019
Unprompted review
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