First Charter Bus Rental - East Orange Reviews 39

TrustScore 4.5 out of 5

4.5

136 Freeway East, 7018 East Orange, NJ, US


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Rated 5 out of 5 stars

Our Driver was excellent!! She was courteous, patient and very professional. One of our staff members left her purse on the bus and the driver took her personal time to bring it to our campsite. I am... See more

Rated 5 out of 5 stars

We had an overall great experience. Our driver, Stevie, was on time, got us to the venue easily and without any issues. Got us right back to the drop off as well. The pickup and drop-off was seamless... See more

Rated 4 out of 5 stars

Booking process can only be done over the phone which makes it difficult, but everyone is really nice and helpful. It is a slow process so book ahead of time.

Rated 5 out of 5 stars

Both drivers were exceptional. Truly a blessing to our church. I am at a loss of words to describe how greatful I am to have done business with this company. From day one, speaking with Jessica to boo... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - East Orange

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 136 Freeway East, 7018, East Orange, NJ, United States

  • 800-774-3135

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

We had a tremendous experience with…

We had a tremendous experience with First Charter Bus Rental. Our driver Muhammad was extremely communicative and fantastic to work with. We had a great nice and he made it seamless for us!

March 15, 2022
Rated 5 out of 5 stars

Great experience

We really enjoyed the First Charter Experience. The bus was on time and our driver was excellent. I'd recommend this company to anyone looking to take a large group 25-35 to any event.

November 15, 2021
Rated 5 out of 5 stars

I didn't have to worry one bit

I didn't have to worry one bit. The bus was there right in front when we got out of service, dropped off in a timely manner, and the staff was friendly and helpful. That's all we needed!

November 11, 2021
Rated 2 out of 5 stars

Not the bus I paid for

I reserved and paid for a large conventional bus that seats 40 people with air conditioning (paid extra for air conditioning). What I got was bus that seats maximum 30 people (maybe) with NO air conditioning. The bus was very crowded and it was 90 degrees outside! I called several times and no one has returned my calls. I would like to receive some kind of refund for not getting what I ordered.

The only positive was the bus arrived on time and got us home on time.

June 22, 2021
Rated 4 out of 5 stars

The service for Saturday

The service for Saturday, Oct 17th was great. I can not give it a full 5 star rating because the driver was a bit confused on where to let the students off. She drove pass the restaurant 3 times before letting them off the bus. Overall, I was pleased with the service.

October 19, 2020
Rated 5 out of 5 stars

Both drivers were exceptional

Both drivers were exceptional. Truly a blessing to our church. I am at a loss of words to describe how greatful I am to have done business with this company. From day one, speaking with Jessica to book the buses, and her following up and being so patient and kind to me. To the time that both bus drivers were so kind in helping. Again, beyond happy and recommend you 100000 times over and look forward to doing business with you in the near future. God Bless all of you, and thank you for your help in making this event successful and easy!

October 5, 2020
Unprompted review

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