I believe our drivers name's were Moses and Michael. They both showed up well ahead of the scheduled pick-up time, which was perfect, as it allowed for immediate loading of our volunteers, once they w... See more
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See what reviewers are saying
We had such an incredible experience with First Charter. Everyone I spoke with was so personable and helpful in coordinating a surprise school bus appearance and ride for my mom’s birthday! They accom... See more
Our bus drivers are always awesome, and Maria at our local branch where our buses are dispatched from is the best.
First Charter was a dream to work with. I called twice the week before because I was convinced that it was going too easy for me. Michael was extremely competent and not uptight at all. He made the ex... See more
Company details
About First Charter Bus Rental - Fallbrook
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
825 Winterheaven, 92028, Fallbrook, CA, United States
- 800-309-1421
4.6
Excellent
50 reviews
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Thank you for your help!
February 14, 2020
Unprompted review
First Charter Bus did an excellent job…
First Charter Bus did an excellent job of accommodating us and making sure the process of purchasing the bus was simple! They were understanding when the payment had to be turned in later than expected and helped us through the entire process. I definitely recommend them to anyone looking for a bus!
February 14, 2020
Unprompted review
Great trip!
On time, dependable and great ride for our wine tasting reunion.
December 30, 2019
Unprompted review
The bus driver was warm, helpful, punctual
The bus driver was warm, helpful, punctual and the bus had seat belts! The ordering, reservation and quote was super easy and convenient, too. Thank you
December 16, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bus went to the wrong location
The bus did not show up at the right location. He had been issued an older trip report and was not given the updated trip report. I called 2x prior to the event date to make sure this wouldn't happen, so we were disappointed. It set our night behind by 30-45 minutes, which was unfortunate and could have been avoided.
December 1, 2019
Unprompted review
Reply from First Charter Bus Rental - Fallbrook
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
Excellent Experience
Our bus driver was kind and punctual and the bus was in good condition. Our students and staff had a great experience with First Student.
November 25, 2019
Unprompted review
Bus was right on time for pick up and…
Bus was right on time for pick up and waited for us in the designated spot until we arrived at the end of our field trip. Thank you!
November 13, 2019
Unprompted review
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