The bus was late, upon arrival it was leaking so they had to turn around and get a new bus. We left late. Just arrived on time to get into the game on time. Continued to communicate and make decisi... See more
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They were very punctual and all of our guests transported by this bus were more than happy with their driver and experience!
The bus drivers were tremendous and helpful. They were on time and helped us so much!
The driver was very good and provided great service. The company was wonderful to book with and very helpful.
Company details
About First Charter Bus Rental - Fredonia
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
151 Chautauqua Road, 14063, Fredonia, NY, United States
- 800-774-3135
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The bus drivers were tremendous and…
The bus drivers were tremendous and helpful. They were on time and helped us so much!
Wedding transportation with ease
They were very punctual and all of our guests transported by this bus were more than happy with their driver and experience!
The bus was late
The bus was late, upon arrival it was leaking so they had to turn around and get a new bus. We left late. Just arrived on time to get into the game on time.
Continued to communicate and make decisions with others that they were not to be.
Yelled at children for having their phones out outside while they were attempting to get unstuck.
The driver was very good and provided…
The driver was very good and provided great service. The company was wonderful to book with and very helpful.
The bus came 20 minutes late and I had…
The bus came 20 minutes late and I had to call multiple times to try and get an answer as to why. The original bus driver canceled and I was given no notice.
Absolutely wonderful experience
Absolutely wonderful experience, the driver was very kind and punctual!
Chuck and the lads were fantastic…
Chuck and the lads were fantastic pleasure to chat to will book u sgain for future events
We had the bus pick up our guest for…
We had the bus pick up our guest for our wedding. Guest were picked up and delivered back to two hotels. Everything went smoothly and on time, driver was great!
Our driver was very pleasant and…
Our driver was very pleasant and helpfull to all getting on and off the bus. Thanks to ALL for being a part of the CLASS OF 60 reunion. Making memories.
1st Student is 1st rate!!
I have worked with numerous charter companies in the past!! 1st Sudent is the best for convenience and customer sercice!!
We had a GREAT experience with our bus…
We had a GREAT experience with our bus driver Tony!! He was very attentive and friendly. Hope to book him for our future endeavors if possible.
While I had problems with the corporate…
While I had problems with the corporate office, the Fredonia office and bus driver were terrific. We had a great experience and would definitely recommend going through First Student. However, the corporate office needs to get on the same page with their policies.
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