The communication leading up to our trip was good! Our driver was awesome! I believe his name was Tom (he told us twice, I have a horrible memory) So friendly, courteous, and safe! We really enjoyed o... See more
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1. The punctuality of transportation 2. The friendliness, courtesy and flexibility of the driver. 3. The clean and safe bus for the whole family. I would like to improve the customer service re... See more
Everything worked out great to safely get our guests between the hotel and our wedding venue. We knew there would be enough drinking and didnt want anyone to drive. And they didnt have to! Thanks so m... See more
The people that helped us over the phone were great and very easy to work with. The actual bus driver and day of services had some issues. First of all, the driver was quite late with her second pick-... See more
Company details
About First Charter Bus Rental - Jefferson
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
337 Conser PO Box 895, 97228, Jefferson, OR, United States
- 800-309-1421
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Awesome drive to Portland
The communication leading up to our trip was good! Our driver was awesome! I believe his name was Tom (he told us twice, I have a horrible memory) So friendly, courteous, and safe! We really enjoyed our trip because of him!
Safe Wedding Guests
Everything worked out great to safely get our guests between the hotel and our wedding venue. We knew there would be enough drinking and didnt want anyone to drive. And they didnt have to! Thanks so much!
Fabulous!
1. The punctuality of transportation
2. The friendliness, courtesy and flexibility of the driver.
3. The clean and safe bus for the whole family.
I would like to improve the customer service related to the reservation. That they pay attention to the description of the requested service and update the customer information if they already have it?
Date of experience was 02/18/2023
I really appreciated the bus driver
I really appreciated the bus driver. I felt that I could be sure that he was going to be where he said he was going to be when he said he was going to be there.
Excellent service
Excellent service! Our driver was great, the dispatch office was pleasant and helpful, and we had a safe trip, enjoyable trip with our group. Thank you!
Great phone staff, some issues with driver
The people that helped us over the phone were great and very easy to work with. The actual bus driver and day of services had some issues. First of all, the driver was quite late with her second pick-up. We tried to call her multiple times to see where she was once she was late for the pick-up, and she did not pick up the phone. Once she came, she did not offer any explanation for being late. This made it so my wedding guests were late for the wedding.
Excellent safe driving
Excellent safe driving. The driver scouted the route beforehand, and knew where to go. She was professional, courteous and on time. I will definitely use First Student for my events in the future.
Our bus driver was spectacular
Our bus driver was spectacular! He shuttled our students back and forth for rehearsals and knew how to pivot along with changes without error. Thank you!
Very helpful in short notice and bus…
Very helpful in short notice and bus drivers were very friendly.
Amazing service
Amazing service! The buses were clean and in great condition. The service we received from the bus drivers was above and beyond. Super friendly and easy to communicate with. We definitely will be using their services for future events! Thank you so much!
Excellent experience.
Excellent experience.
Bus was clean. Driver was nice and accommodating.
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