First Charter Bus Rental - Jefferson Reviews 13

TrustScore 4.5 out of 5

4.5

337 Conser PO Box 895, 97228 Jefferson, OR, US


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Rated 5 out of 5 stars

The communication leading up to our trip was good! Our driver was awesome! I believe his name was Tom (he told us twice, I have a horrible memory) So friendly, courteous, and safe! We really enjoyed o... See more

Rated 5 out of 5 stars

1. The punctuality of transportation 2. The friendliness, courtesy and flexibility of the driver. 3. The clean and safe bus for the whole family. I would like to improve the customer service re... See more

Rated 5 out of 5 stars

Everything worked out great to safely get our guests between the hotel and our wedding venue. We knew there would be enough drinking and didnt want anyone to drive. And they didnt have to! Thanks so m... See more

Rated 3 out of 5 stars

The people that helped us over the phone were great and very easy to work with. The actual bus driver and day of services had some issues. First of all, the driver was quite late with her second pick-... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Jefferson

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 337 Conser PO Box 895, 97228, Jefferson, OR, United States

  • 800-309-1421

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Awesome drive to Portland

The communication leading up to our trip was good! Our driver was awesome! I believe his name was Tom (he told us twice, I have a horrible memory) So friendly, courteous, and safe! We really enjoyed our trip because of him!

February 13, 2026
Rated 5 out of 5 stars

Safe Wedding Guests

Everything worked out great to safely get our guests between the hotel and our wedding venue. We knew there would be enough drinking and didnt want anyone to drive. And they didnt have to! Thanks so much!

June 21, 2025
Rated 5 out of 5 stars

Fabulous!

1. The punctuality of transportation
2. The friendliness, courtesy and flexibility of the driver.
3. The clean and safe bus for the whole family.

I would like to improve the customer service related to the reservation. That they pay attention to the description of the requested service and update the customer information if they already have it?

Date of experience was 02/18/2023

February 19, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service! Our driver was great, the dispatch office was pleasant and helpful, and we had a safe trip, enjoyable trip with our group. Thank you!

August 25, 2022
Rated 3 out of 5 stars

Great phone staff, some issues with driver

The people that helped us over the phone were great and very easy to work with. The actual bus driver and day of services had some issues. First of all, the driver was quite late with her second pick-up. We tried to call her multiple times to see where she was once she was late for the pick-up, and she did not pick up the phone. Once she came, she did not offer any explanation for being late. This made it so my wedding guests were late for the wedding.

March 9, 2022
Rated 5 out of 5 stars

Excellent safe driving

Excellent safe driving. The driver scouted the route beforehand, and knew where to go. She was professional, courteous and on time. I will definitely use First Student for my events in the future.

January 24, 2022
Rated 5 out of 5 stars

Amazing service

Amazing service! The buses were clean and in great condition. The service we received from the bus drivers was above and beyond. Super friendly and easy to communicate with. We definitely will be using their services for future events! Thank you so much!

February 24, 2020
Unprompted review

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