First Charter Bus Rental - Jefferson Parish Reviews 27

TrustScore 4 out of 5

4.2

1037 Peters Road, 70058 Harvey, LA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The buses were clean and suited our needs to a tee. We had 3 charters in 5 days and all 3 exceeded our expectations. Drivers were very knowledgeable and flexible. On our way to one of our destinatio... See more

Rated 5 out of 5 stars

Our drivers were on time, courteous, and professional in transporting us to our destination. The quote we received was affordable, accurate; and the time estimations were spot on.

Rated 5 out of 5 stars

Amazing driver + very smooth experience! Also *excellent* customer service for the booking process!


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Jefferson Parish

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1037 Peters Road, 70058, Harvey, LA, United States

  • 800-204-4362

4.2

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great driver

Great driver. Very nice and flexible with our students and staff! Great service!

January 17, 2020
Unprompted review
First Charter Bus Rental - Jefferson Parish logo

Reply from First Charter Bus Rental - Jefferson Parish

Thanks for your feedback and for your trust!

Rated 5 out of 5 stars

We loved Kris

We loved Kris. He was sweet and patient and nothing ruffled his feathers. We appreciated his flexibility when deciding where we wanted to go. We hope to set this up for next year as well.

December 16, 2019
Unprompted review
Rated 2 out of 5 stars

One bus did not show up

One bus did not show up. I believe it was the fault of the local bus company for not understanding the directions, despite me calling a week prior to confirm services and directions. First Student customer service was quick to refund me money for the services I did not receive, but it caused major inconveniences for my guests the night of my wedding.

December 15, 2019
Unprompted review
First Charter Bus Rental - Jefferson Parish logo

Reply from First Charter Bus Rental - Jefferson Parish

I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy

Rated 5 out of 5 stars

The perfect wedding transportation!

Great company to work with! You got our wedding guests home safe and sound, and the drivers were wonderful. Our wedding rehearsal was running a tad late, but our driver was so sweet and waited for us! We had one minor hiccup for the next evening but everything worked out well. Thank you for making our destination wedding a little easier with affordable transportation and great drivers!

December 1, 2019
Unprompted review
Rated 2 out of 5 stars

The bus was 30 mins late to pick us up…

The bus was 30 mins late to pick us up and when the bus arrived they did not arrive at the correct address, so we had to walk to meet them down the street.

November 11, 2019
Unprompted review
First Charter Bus Rental - Jefferson Parish logo

Reply from First Charter Bus Rental - Jefferson Parish

I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look