First Charter Bus Rental - Middle Island Reviews 8

TrustScore 4 out of 5

4.2

40 Miller Place PO Box 569, 11953 Middle Island, NY, US


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Rated 5 out of 5 stars

From day one of contacting First Charter, I’ve had nothing less than a great experience dealing with them and accommodating me for an event that I needed their services. I was taken back by their prof... See more

Rated 3 out of 5 stars

Your reservations were courteous. The bus was clean and comfortable. The driver was pleasant. However, due to high traffic, we arrived late to our destination. Other groups going to the same facil... See more

Company replied

Rated 5 out of 5 stars

First student charter was great! They got my wedding guests to the wedding and back safely and on time. The buses were clean and the drivers were excellent! Would definitely recommend them to anyone!

Company replied

Rated 5 out of 5 stars

A fun, nostalgic and affordable way to transport guests for any event. Everything went off without a hitch! Buses were on time, accommodating, and spacious.

Company replied


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Middle Island

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 40 Miller Place PO Box 569, 11953, Middle Island, NY, United States

  • 800-774-3135

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A wonderful experience

From day one of contacting First Charter, I’ve had nothing less than a great experience dealing with them and accommodating me for an event that I needed their services. I was taken back by their professionalism and kindness. I’m looking forward to using them again for my next event.

October 9, 2022
Rated 5 out of 5 stars

Fun, nostalgic & affordable

A fun, nostalgic and affordable way to transport guests for any event. Everything went off without a hitch! Buses were on time, accommodating, and spacious.

January 21, 2020
Unprompted review
First Charter Bus Rental - Middle Island logo

Reply from First Charter Bus Rental - Middle Island

Congratulations! Thanks for the feedback; this is exactly what we want to hear.

Rated 3 out of 5 stars

Your reservations were courteous

Your reservations were courteous. The bus was clean and comfortable. The driver was pleasant. However, due to high traffic, we arrived late to our destination. Other groups going to the same facility had the same outcome from other bus companies. So, unfortunately,for unpreventable reasons beyond the control of your company, I wasn’t completely satisfied. I will say, your driver was so pleasant and felt badly for the late pickup. She didn’t want to accept a tip, but she was so sweet and patient with us, I felt comfortable and safe with her. Thank you for a safe trip.

November 27, 2019
Unprompted review
First Charter Bus Rental - Middle Island logo

Reply from First Charter Bus Rental - Middle Island

I apologize traffic impacted your trip. Thanks for the feedback and we look forward to your next trip with us.

Rated 5 out of 5 stars

First student charter was great!

First student charter was great! They got my wedding guests to the wedding and back safely and on time. The buses were clean and the drivers were excellent! Would definitely recommend them to anyone!

October 28, 2019
Unprompted review
First Charter Bus Rental - Middle Island logo

Reply from First Charter Bus Rental - Middle Island

Thanks for taking time to leave feedback and for trusting us with your most important people!!

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