First Charter Bus Rental - Naperville Reviews 52

TrustScore 5 out of 5

4.8

31W330 Schoger Drive, 60564 Naperville, IL, US


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Rated 4 out of 5 stars

All drivers were extremely nice and accommodating. Our only issue was the late arrival of bus #7 on our return. He didn't seem to be concerned he was 30 minutes late. All of our other senior kids h... See more

Rated 5 out of 5 stars

Shondra was an absolute pleasure to work with! She checked in regularly with updates and was extremely helpful with the planning. Both of the drivers (I don’t remember the Saturday driver’s name but t... See more

Rated 5 out of 5 stars

Chuck our driver was OUTSTANDING! He was super punctual, kind, good natured, patient and positive. We really appreciate his flexibility and how great he was with our students.

Rated 4 out of 5 stars

Our buses were on time and drivers were kind! The ride on the way there was a bit jerky and very slow moving but that might have been because of the weather.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Naperville

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 31W330 Schoger Drive, 60564, Naperville, IL, United States

  • 800-204-4362

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

The drivers were on time

The drivers were on time. They got the people to the venue close to on time. We had someone in a wheelchair and they accommodated them. Were patient at the end of the night to make sure we had everyone.

August 18, 2025
Rated 5 out of 5 stars

Shondra was an absolute pleasure to…

Shondra was an absolute pleasure to work with! She checked in regularly with updates and was extremely helpful with the planning. Both of the drivers (I don’t remember the Saturday driver’s name but the Monday driver was Mike). He was so helpful and friendly! We will use you again for sure!

May 5, 2025
Rated 4 out of 5 stars

Project Graduation 2024!

All drivers were extremely nice and accommodating. Our only issue was the late arrival of bus #7 on our return. He didn't seem to be concerned he was 30 minutes late. All of our other senior kids had left and the late arrival required chaperones to stay with all the students and then head back to high school. After staying up all night, the last thing you want to do is wait but everything else was smooth.

May 17, 2024
Rated 5 out of 5 stars

GREAT DRIVER

Chuck our driver was OUTSTANDING! He was super punctual, kind, good natured, patient and positive. We really appreciate his flexibility and how great he was with our students.

December 16, 2022
Rated 5 out of 5 stars

Wedding shuttle

It was my daughter's wedding and the bus driver had to pick up at two hotels, and turn the trip again. Since I was mother of the bride, I did not ride the bus but our guests said everything was great!! It was somewhat rural so I was comforted that all our guests were able to safely return to the hotel.

October 15, 2022
Rated 5 out of 5 stars

Punctual and Affordable Wedding Shuttle

First Charter was very punctual and communicative for our wedding shuttle service. They were easy enough to work with and compared to other wedding shuttle services were quite affordable. The bus drivers were nice and called the day before the wedding to confirm final details so everything went off without a hitch.

August 12, 2022
Rated 4 out of 5 stars

Shuttles were great for our wedding

Shuttles were great for our wedding, everyone had fun on the buses!
They did leave a little late and it delayed our ceremony about 15 minutes, but overall that did not deter anything and I believe they stayed a little later than originally scheduled then.
Very nice to work with!

September 10, 2022

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