the 2 buses showed up on time and once loaded up, made the journey (up river to a starting point for a large canoe trip of 48 people) Drivers Joey and Carlos were great!
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See what reviewers are saying
The buses were on time. The bus drivers were very nice. Our only complaint is we tried to call your company for 2 days to make sure everything was ok and no one called us back. My only suggestion i... See more
We booked them for our wedding- we needed two busses- the customer service when inquiring about their services was friendly, quick and easy. The busses arrived on time- were clean the the bus drivers... See more
First Student was amazing to work with!!! The email response to any questions was always very very prompt and every time I called the individual I spoke to was so helpful and nice!! One of the best ve... See more
Company details
About First Charter Bus Rental - New Castle
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
905 Sampson Street, 16101, New Castle, PA, United States
- 800-774-3135
4.3
Excellent
11 reviews
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Canoe trip transfer
the 2 buses showed up on time and once loaded up, made the journey (up river to a starting point for a large canoe trip of 48 people) Drivers Joey and Carlos were great!
July 29, 2024
Our driver Shane was great
Our driver Shane was great! Trip was smooth and we all had a wonderful time! Will definitely use you again-thank you so much!
July 25, 2022
The company does not answer calls
The company does not answer calls or return them. Pickup time was incorrect on the itinerary which I did not receive until 5 months after booking. When I tried to contact them days before my event they didn’t bother to call me until two days AFTER my wedding. Incase of any “day of” issues, they provide 3 contact numbers to call if necessary… not one of them answered! I would recommend using a company that prioritizes customer service and takes business seriously. Our driver JoJo was awesome but everything else, was not! I would not recommend this company’s services.
July 19, 2022
We used first charter for our Scouting…
We used first charter for our Scouting trip and the service was phenomenal I highly recommend using them for any travel needs.
July 4, 2022
The buses were on time
The buses were on time. The bus drivers were very nice. Our only complaint is we tried to call your company for 2 days to make sure everything was ok and no one called us back. My only suggestion is maybe hire office help. Thank you.
May 18, 2022
Wedding Transportation
We booked them for our wedding- we needed two busses- the customer service when inquiring about their services was friendly, quick and easy. The busses arrived on time- were clean the the bus drivers were AWESOME!! All around a fantastic experience!
February 21, 2022
Wedding reception shuttle…Highly recommend
Hired this bus to bring us back and forth to a wedding reception. Gladys was excellent.Very chill,wasnt rattled by all the noise. Very punctual. Recommend this company. Easy to work this.
September 21, 2020
Unprompted review
I wouldn’t use this company again.
I wouldn’t use this company again.. leading up to the day of service everything was fine and good but day of was a train wreck and late for scheduled times and made me feel like an ass to my guests waiting for the bus to be picked up from. I tried calling the numbers given for the day of service and got the voicemail for all numbers.
September 21, 2020
Unprompted review
First Student was amazing to work…
First Student was amazing to work with!!! The email response to any questions was always very very prompt and every time I called the individual I spoke to was so helpful and nice!! One of the best vendors out of my entire wedding!! So happy we used them!! Highly recommend!!
September 14, 2020
Unprompted review
Our service was excellent
Our service was excellent. Our driver was on time, was flexible, and very professional and curious The entire evening. Great job!
August 3, 2020
Unprompted review
We had great service
We had great service! We would totally
Recommend your company and driver!
March 23, 2020
Unprompted review
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