We used your bus service for 2 days for our daughter's rehearsal dinner and wedding. The service was outstanding, on time and exactly where I needed them to be. A huge shout out to Willam Campbell,... See more
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Our driver was amazing. Great control of the bus, very patient, and got everyone to our after party on time and safe. We will definitely recommend your company to our network.
Everything was just great we appreciate. the last-minute accommodations, which worked out. great again thank you for a job well done.
First Charter Bus Rental was great to work with. We used this company for transporting our guests to and from our wedding venue. They were good with communication prior to the event. They arrived on... See more
Company details
About First Charter Bus Rental - Philadelphia
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
2201 E. Allegheny Ave, 19134, Philadelphia, PA, United States
- 800-774-3135
3.7
Average
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The bus showed up a half hour late to…
The bus showed up a half hour late to pick up my wedding guests so we had to postpone our ceremony until it showed up. They never called to say they were going to be late. We had scheduled an early pickup to take guests back to the hotel who didn’t want to stay the whole time and the bus never showed up for that so some guests were stuck at the wedding until the bus came to do the final pick up.
May 22, 2021
First student was great and…
First student was great and professional! Having transportation for your guests is important if you have a lot of out of town guests and first student was very reliable and efficient.
May 9, 2021
Excellent Service
Excellent service! Thank you for accommodating our group on such short notice. Marc, our driver, was very kind.
April 25, 2021
This was a first bus trip in a year due…
This was a first bus trip in a year due to COVID restrictions. Service was perfect. The bus arrived early to give us plenty of time to do the extra things we needed to make sure we maintained appropriate health and safety guidelines. The driver was very friendly and helpful.
Thank you for making our first bus trip in a year a success!
February 22, 2021
Very polite and did exactly what we…
Very polite and did exactly what we requested. Would definitely recommend.
November 16, 2020
Easy bus booking
The whole process of booking, confirmation, adjustments, and actual service was easy and smooth.
Our driver, Sheryl Ann, was professional, courteous, prompt, and helped make our experience fun.
September 21, 2020
Unprompted review
Prompt Safe and AC!
July 13, 2020
Unprompted review
La Salle University
Bus was on time, and faculty who chaperoned were pleased!
March 4, 2020
Unprompted review
Rock was great!
February 23, 2020
Unprompted review
Jason was an absolute pleasure
Jason was an absolute pleasure. Communicative, timely, resourceful, and nice. Thank you!
February 13, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Waiting for a response to a problem on…
Waiting for a response to a problem on Tuesday....
January 23, 2020
Unprompted review
Reply from First Charter Bus Rental - Philadelphia
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Broaden Horizon mentorship Program
- The buses run on time.
- Drivers are experienced and courteous.
- 5 trips in soo far, and have not had any issues or concerns.
January 20, 2020
Unprompted review
Reply from First Charter Bus Rental - Philadelphia
We have the best drivers. Thanks for providing feedback.
The driver was very professional but…
The driver was very professional but the itinerary needs to be organized and written with time pickup to drop offs
December 20, 2019
Unprompted review
The bus did not show up at the time of…
The bus did not show up at the time of needed departure.
December 16, 2019
Unprompted review
Wedding Day Shuttle Bus
Received a call from the driver as soon as they were on location. Shuttles were on time and driver was friendly. Kept the music going on the trips and buses were clean. All around great job.
November 26, 2019
Unprompted review
Great service !
November 18, 2019
Unprompted review
I called to get a refund on one of my…
I called to get a refund on one of my buses that didn’t show up. Nobody called me back. I will call again. Thanks.
November 16, 2019
Unprompted review
Reply from First Charter Bus Rental - Philadelphia
I apologize for your experience and assure you this is not typical. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action and continue to earn your business. Thanks, Tammy
Thank you.
The company did a great job getting us to where we needed to be in a timely fashion. They arrived ahead of schedule which made it very easy for us to leave on time. Thank you for your service.
November 13, 2019
Unprompted review
DRIVER WAS VERY PROFESSIONAL
DRIVER WAS VERY PROFESSIONAL. BUS WAS CLEAN AND THE DRIVER COMMUNICATE ALL DETAILS TO STAFF IN REGUARDS TO SAFETY.
October 31, 2019
Unprompted review
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